Business Operations Associate - M&E

3 - 5 years

2 - 6 Lacs

Posted:1 month ago| Platform: Naukri logo

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Job Type

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Job Description


 About The Role  
Job Title – Business Operations Associate 12 ( Associate) + Mobility – Meetings and Events
Management Level :12, associate
Location:Bangalore/ Gurgaon /Hyderabad/Chennai
Must have skills: Event Technology Experience, Event Registration website build experience, Project handling, Cvent Knowledge (Expert and Advanced)

Good to have skills:
have Indepth knowledge of other Event Technology Attendify, EventBrite, on24, touchcast,.
Job
Summary:
The Meeting & Event Registration Team Associate works with our global team of event technology professionals to create event registration websites and email communications using Cvent, Accenture's enterprise Meeting & Event technology platform. Our Associate will work directly with event owners to design and develop sites using Accenture-branded assets and templates and configure the right system features and functionality to allow a smooth event attendee registration process.Roles & Responsibilities:
  • Accuracy in the completion of assigned tasks and deadlines, team processes and standard operating procedures "‹
  • Consults on event requirements and site features"‹
  • Coordinates changes to attendees, waitlists, rooming lists, approvals and capacities w/event owner"‹
  • Coordinates site testing and final sign-off with customer"‹
  • Creates event reporting package with updated reports"‹
  • Follow communication process flow"‹
  • Independently Support 8-12 Simple, Medium, and High events at one time with consistent and quality customer support"‹
  • Integrates site data with MMS (Salesforce), On24 and Touchcast"‹
  • Manages event websites and registration changes"‹
  • Manages post-event technology tasks (upload final participant lists, communicate web build hours/fees, complete final billing process form, close-out checklist)"‹
  • Sends additional rounds of invitations and communications"‹
  • Sends initial invitation and/or provides final site URL"‹
  • Sends post-event feedback surveys
  • Support taskforces and special projects (as assigned)"‹
  • Supports the creation of the event websites and registration, invitations and other emailed communications, per customer requirements"‹
  • Updates process forms in a timely manner


  • Professional & Technical
    Skills:
  • Indepth Knowledge of Cvent Event Technology and Registration Management
  • Knowledge of onsite event technology, and Events Industry and Event lifecycles
  • Top Tier Customer Centric Communication Both Verbal and Written
  • Customer Success, Customer Service, Project Handling, management


  • Additional Information:

    - The ideal candidate should have worked with Event Technology and have assisted in building or managing Event Registration websites.About Our Company | Accenture  Qualification 
    Experience:Minimum of 3 to 5 years of experience in building and managing Event Registration websites using Event Technology.

    Educational Qualification:A University degree

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