Business Operations & Admin Executive

Job Title: Business Operations & Admin Executive Organization: Madan Atta Chakki Location: Gurugram (Centralized Role for All Outlets) Timings: 1:00 PM – 10:00 PM (Full-Time) Salary: Up to ₹20,000/month About Madan Atta Chakki Madan Atta Chakki is a trusted name in Gurugram with four outlets, known for providing fresh, hygienic, and stone-ground atta along with a wide range of flours and grains. Established in 2016, the brand has grown steadily through its commitment to quality, customer trust, and operational transparency. We are now expanding our footprint with enhanced systems, stronger digital presence, and better operational control — for which we are hiring a dedicated professional to centrally manage day-to-day business operations. Role Overview The Business Operations & Admin Executive will play a central role in overseeing the daily functioning of all Madan Atta Chakki outlets. This includes coordinating with staff, verifying sales and stock updates, managing HR and administrative processes, monitoring CCTV operations, and supporting social media communication. This is a multi-functional, accountability-driven role requiring strong discipline, structured thinking, and consistent follow-up. Key Responsibilities 1. Operations Coordination Oversee daily operations of all outlets remotely and through periodic visits. -Ensure proper store closure, sales reports, and stock updates are received from every outlet. -Follow up with store staff on any discrepancies or pending items. -Support management in implementing process improvements. 2. Reporting & DocumentationPrepare daily and weekly reports on sales, stock, and store activities. -Maintain and verify operational data shared by store teams. -Support internal audits and reconciliations as required. 3. HR & Staff ManagementMaintain attendance, leave records, and performance tracking for outlet staff. -Support recruitment, onboarding, and basic HR documentation. -Act as a communication bridge between management and the store teams. 4. Social Media & Digital SupportManage and update brand presence on Instagram, Facebook, and Google Business. -Coordinate posting schedules, collect visual content from outlets, and share updates about offers, new products, and customer stories. -Engage with customers online as needed. 5. CCTV & Compliance MonitoringMonitor CCTV footage from all outlets at defined intervals. -Report irregularities in hygiene, customer handling, or operations. -Ensure compliance with brand SOPs and discipline standards. Candidate Profile Education: MBA (Preferred) — specialization in Operations, HR, or Marketing. Candidates with strong academic discipline and administrative orientation are preferred. Graduates with excellent experience in operations or admin roles may also be considered. Experience: Minimum 0–2 years in business operations, retail coordination, or administration. Familiarity with Excel, Google Sheets, WhatsApp Business, and basic social media tools. Ability to communicate clearly in Hindi and basic English. Preferred Background: Candidates with MBA or academic background from Bihar will be given preference, for their proven discipline, reliability, and structured work ethic. Key SkillsOperations and administrative coordination HR support and reporting Excel and data management Social media handling Multi-tasking and discipline Team coordination and accountability Perks & Benefits -Opportunity to work closely with management in a fast-growing retail brand. -Exposure to operations, HR, and business growth functions. -Learning-based environment with hands-on business experience. -Performance-based growth and recognition.