Business Interlock Manager

Skill required: Talent Development - Instructor-Led Training (ILT)
Designation: Business Interlock Manager
Qualifications:Any Graduation
Years of Experience:13 to 18 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Talent Development involves creating and implementing programs to enhance employees skills and career growth. This includes training, mentoring, and performance management. The goal is to help employees reach their full potential and contribute effectively to the organization. Responsibilities also include identifying skill gaps and developing strategies to address them. This role is essential for fostering a skilled and motivated workforce. The practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver. Leadership DNA Complexity • Requires identifying and assessing complex problems for area of responsibility • Creates solutions where analysis requires in-depth evaluation of variable factors • Requires adherence to strategic direction set by senior management when establishing goals • Interaction involves senior management, requiring openness to alternate approaches Authority • Latitude in decision-making; acts independently to determine methods and procedures • Power to influence or complete assignments independently Impact • Decisions have significant day-to-day impact on area of responsibility • Risk or consequences span team and operational levels Scope • Manages medium to large-sized teams and work efforts • Degree of accountability aligned with size of work effort and organizational scale KEY RESPONSIBILITIES / ACTIVITIES • FS Strategy & Operations • Learning Portal & Academy Design • Competency Definition • Knowledge & Training Management • People & Performance • Persona Development • Client Engagement • Influence & Leadership • Team Management • Operational Excellence • Calibration & Consistency • Performance Monitoring • Continuous Learning • Cross-functional Collaboration
What are we looking for? FS Landscape Awareness & Understanding Training Needs Analysis Curriculum & Learning Portal Planning Learning Portal Design & Development Academy Framework Design People & Performance Strategies Knowledge Management Team Leadership & Coaching Stakeholder & Client Management Influencing & Cross-functional Leadership Collaboration in Global Teams Communication Skills (Verbal & Written) Presentation & Facilitation Skills Problem-Solving & Analytical Skills Operational Excellence Basic FS Certifications (US Market) Learning & Development Certifications
Roles and Responsibilities: JOB REQUIREMENTS AND QUALIFICATIONS • Education: Graduation from an accredited college or university, or equivalent level of education • Experience: 12-16 years of professional experience, with demonstrated understanding of US Financial Services landscape and operations • Domain Knowledge: Domain conversant in Financial Services with practical exposure to door-to-floor training and operations knowledge management (not requiring deep technical expertise) • Team Management: Prior experience managing teams directly and indirectly; proven ability to lead and influence diverse groups • People & Performance: Hands-on or working exposure to people and performance strategies to standardize and optimize operations • Development Programs: Experience working on collaborative programs focused on persona development and domain specialization across work streams • Client Skills: Strong client-facing capabilities; ability to manage stakeholder expectations and build relationships • Influencing & Leadership: Ability to direct, guide, and influence internal teams and external stakeholders; excellent communication and stakeholder management skills • Certifications (Preferred): Basic Financial Services certifications required in US market (e.g., Series 7, Series 63, or equivalent foundational FS certification)