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Teleperformance (TP) logo

Business Human Resource

2 - 5 years

3 - 4 Lacs

Mumbai Suburbs Mumbai (All Areas)

Posted:3 months ago| Platform: Naukri logo

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Skills Required

Grievance Handling Escalation Management Compliance Management Employee Relations Grievance Management Complaint Management Posh Disciplinary Action Rnr Investigation Employee Counseling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities Manage employee grievances, ensuring timely resolution through effective grievance handling processes. Oversee compliance management activities, including disciplinary actions, investigation, and escalation management. Provide counseling services to employees on various HR-related issues and concerns. Handle complaints in a professional manner, ensuring prompt resolution and maintaining high levels of customer satisfaction. Ensure seamless execution of POSH (Prevention of Sexual Harassment at Workplace) policies and procedures. Desired Candidate Profile Strong understanding of Complaint Management, Employee Counseling, Escalation Management, Grievance Handling, Grievance Management, Investigation, Posh (Prevention of Sexual Harassment), RNR (Return to Work). Excellent communication skills with ability to handle sensitive situations effectively.

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Teleperformance (TP)
Teleperformance (TP)
www.teleperformance.com

Business Process Outsourcing (BPO)

Paris

410,000+ Employees

944 Jobs

    Key People

  • Daniel Julien

    Chairman and Chief Executive Officer

  • Jean-Michel Caye

    Chief Financial Officer

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