Business Head - Staffing Business Unit

Job Title: Business Head Manpower Outsourcing Division

• Develop and execute the business strategy for the staffing division with full ownership of

  P&L, revenue, and profitability

  .
• Set annual budgets, revenue targets, and business plans; monitor performance against goals.
• Ensure cost optimization, margin improvement, and sustainable growth of the business unit.
• Analyze financial reports, drive profitability, and ensure compliance with company financial policies.

2. Business Development & Client Acquisition

• Lead business development initiatives to acquire new clients across telecom and Other allied sectors.
• Build a strong client pipeline, identify growth opportunities, and drive contract closures.
• Negotiate commercial terms and long-term business agreements with large accounts.
• Represent the company at industry forums, networking events, and client meetings.

3. Client Relationship Management

• Act as a strategic partner for key clients, maintaining long-term relationships and ensuring client satisfaction.
• Conduct quarterly/annual business reviews with clients to identify opportunities for expansion.
• Ensure high service delivery standards through close coordination with internal teams.
• Resolve escalations and act as the final escalation point for key accounts.

4. Operations & Team Leadership

• Provide leadership to the recruitment, operations, and delivery teams to ensure seamless execution of client projects.
• Establish robust processes for compliance, quality, and timely delivery of staffing solutions.
• Build, mentor, and lead a high-performing team with a focus on accountability and results.
• Collaborate with cross-functional teams including Finance, HR, and Payroll for smooth operations.

5. Reporting & Governance

• Present regular reports on business performance, financials, and strategic initiatives to senior management.
• Ensure adherence to statutory and contractual obligations in staffing and manpower outsourcing.
• Track KPIs including revenue growth, profitability, client satisfaction, and operational efficiency.

Required Skills & Competencies

• Strong business acumen with proven ability to manage

  P&L and financial metrics

  .
• Exceptional leadership, communication, and negotiation skills.
• Demonstrated track record of

  business growth, client acquisition, and account expansion

  .
• Deep understanding of staffing/manpower outsourcing industry
• Strategic thinker with hands-on operational management ability.
• Strong relationship-building skills.

Qualifications & Experience

• MBA or Masters degree in Business/Management (preferred).
• 1218 years of experience in

  staffing, manpower outsourcing

  with at least 5+ years in a leadership role.
• Proven experience in independently managing a business unit, including

  P&L ownership

  .
• Exposure to client acquisition, large account management, and scaling operations.

Travel Requirement

• Willingness to travel to major metro cities for client acquisition and relationship management (mostly once or twice in a month).

Compensation

• Attractive leadership package aligned with industry standards, including performance-based incentives linked to business growth and profitability.