Business Development Executive – Voice Process

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Job Summary:

Business Development Executive – Voice Process

Detailed Key Responsibilities:

1. Client Outreach & Cold Calling

• Initiate

  outbound calls

  to prospective corporate clients across industries to introduce the company’s event management and exhibition services.
• Confidently

  engage with key decision-makers

  such as Marketing Heads, HR Leads, Admin Managers, and Brand Managers to understand their event-related needs.
• Deliver concise, customized

  pitches over the phone

  to highlight our capabilities in handling corporate events, trade shows, product launches, and brand activations.
• Maintain an organized and updated log of daily calls, client responses, objections, and follow-up timelines using the company CRM.

2. Lead Generation & Qualification

• Follow up on

  inbound inquiries and marketing-generated leads

  received through online campaigns, social media, and website forms.
• Use strategic questioning to

  qualify prospects

  based on their event requirements, timelines, budgets, and decision-making readiness.
• Route high-potential, warm leads to the Business Development or Client Servicing teams for further nurturing and conversion.
• Maintain a healthy

  lead funnel

  by continuously identifying, qualifying, and tracking prospects through consistent communication.

3. Email Marketing & Campaign Execution

• Support the marketing team by helping to

  plan and launch email campaigns

  focused on targeted industries, client segments, and seasonal event offerings.
• Personalize email content based on industry type, client behavior, or historical data to

  increase open and response rates

  .
• Craft engaging subject lines, short copy, and clear CTAs (calls to action) that are aligned with campaign objectives.
• Monitor campaign metrics like open rates, CTRs, bounce rates, and lead conversions, and suggest improvements for future campaigns.

4. Coordination & CRM Management

• Work closely with Business Development Managers and Marketing Executives to

  synchronize messaging, campaign timing, and outreach priorities

  .
• Ensure all communication touchpoints — whether by call, email, or follow-up — are

  accurately logged and updated

  in the company’s CRM system.
• Keep client data organized, including contact history, requirements, feedback, and scheduled callbacks.
• Share timely updates on

  qualified leads, potential clients, and pending follow-ups

  with internal stakeholders to ensure smooth transitions.

Required Skills & Qualifications:

• Bachelor's degree in any discipline.
• 3- 5 years of experience in

  voice process (telecalling/outbound/inbound/BPO)

  or inside sales.
• Excellent spoken communication and convincing skills in

  English, Tamil and English

• Basic understanding of sales pipelines, lead qualification, and CRM tools.
• Confident, energetic, and goal-oriented personality.
• Proficient in MS Office and comfortable working with online databases and spreadsheets.

Note" “As part of our commitment to building a diverse and inclusive workplace, we strongly encourage women to apply.”

To apply, please send your resume to nithya@eventozo.com