Business Associate

Ways of working -

Experience:

About Swiggy

Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India.

From starting out as a hyperlocal food delivery service in 2014, to becoming India’s leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees.

Responsibilities :

Pitching to multiple restaurant chains & closing them to partner with us on the program to increase our partner pool

• Planning, servicing & executing the digital plans for them & maintaining strong relationship which enhances renewals & repeats
• Monthly target planning , tracking the performance & taking corrective measures to ensure we deliver our MoP/ QoP goals
• Coordinate with multiple stakeholders to ensure program health & to build execution excellence for delivery MoM
• Reporting & tracking of weekly performance, publishing to stakeholders & taking corrective measures with the team to ensure delivery of results
• Working with an agency for creative execution for the brands & to ensure quality outputs are delivered
• Working closely with internal comms team to craft communication calendar for restaurant partners, monitor the performance & take corrective actions as required

Skillsets :

• Strong Understanding of Business Metrics & handy with data analysis
• Proficiency with Advanced Excel & data analysis frameworks
• Good Account management, negotiation & client servicing skills
• Understanding of SQL - Querying/Extraction of data
• Basic understanding of Digital marketing is preferred
• Prior experience of managing agency, working on communication plans is a plus.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, sex, disability status, or any other characteristic protected by the law.