Business Analyst

Job Title:

Overview:

Seeking a detail-oriented Business Analyst with 4–6 years’ experience in travel tech and payment gateway integration. This role bridges business needs and technical delivery for seamless booking experiences and secure payments.

Key Responsibilities:

• Gather & document requirements for booking engines, itineraries, and payment workflows.
• Define product features, user stories, and acceptance criteria with stakeholders.
• Optimize payment gateways (success rates, chargebacks, fraud trends).
• Implement secure, scalable payment solutions with dev teams.
• Perform gap analysis and support UAT/QA with test cases.
• Track KPIs via SQL/Excel/BI tools; provide actionable insights.
• Liaise with PSPs, banks, and fraud prevention teams for compliance.
• Monitor travel tech & digital payment trends.

Requirements:

• 4–6 yrs as BA in travel tech/fintech.
• Strong knowledge of OTA platforms, GDS, and travel APIs.
• Hands-on with payment gateways (Razorpay, Stripe, PayU, etc.).
• Understanding of PCI-DSS & fraud prevention.
• Skilled in SQL, Excel, and data visualization.
• Excellent communication & stakeholder management.
• Agile/Scrum experience.

Preferred:

• BA or Agile certifications (CBAP, PMI-PBA, etc.).

Prince Gupta

HR Executive

9650801545