Key Responsibilities: Content Creation Develop engaging content for marketing collateral, digital platforms, and corporate communication. Insightful Assets Write case studies, whitepapers, and testimonials that highlight data-driven business impact. Editing & Proofreading – Ensure accuracy, clarity, and consistency across all documents. Sales Support – Collaborate with sales and marketing teams to prepare fact sheets, product pitches, and presentations. Content Management – Maintain and update company-owned content across platforms and channels . Brand Alignment – Deliver content that supports campaigns, branding, and organizational growth Timely Delivery – Manage multiple projects and meet strict deadlines without compromising quality. Creative Contribution – Generate fresh ideas and innovative approaches for marketing communication. Qualifications & Skills 4+ years of proven experience in content creation, especially in developing data-driven assets like case studies, whitepapers, and testimonials. Strong domain knowledge with the ability to translate complex solutions into simple, compelling narratives. Hands-on experience with tools such as Adobe Acrobat, Snagit, Flash Player, RoboHelp, and MS Office applications. Excellent command over English with outstanding verbal, written, and presentation skills. Ability to conceptualize, write creatively, and generate original ideas independently. Strong analytical, reasoning, and problem-solving skills with attention to detail. Own and manage the social media calendar to drive channel growth and engagement Develop diverse content formats including (but not limited to) eBooks, whitepapers, surveys, lead magnets, and podcasts Create varied content types such as case studies, product pages, storylines, and PR blogs Plan and distribute marketing assets across multiple channels such as e-mail, linkedin, communities and ads to support lead generation Plan and execute webinars, including coordination with speakers/panelists, promotional campaigns, and lead generation activities
Job Overview Spoors is looking for an Account Manager focused on driving business growth by nurturing existing client relationships, identifying up-selling and cross-selling opportunities , and ensuring seamless service delivery. This position requires a strategic thinker who can balance customer satisfaction with revenue objectives , while collaborating with internal teams to align solutions with client needs. Key Responsibilities: Account Strategy & Expansion : Identify and develop new opportunities within existing accounts by positioning the full suite of solutions. Account Mining & Expansion : Identify and capitalize on upselling and cross-selling opportunities within existing accounts to maximize revenue potential. Strategic Customer Engagement : Serve as a trusted advisor, understanding client needs and delivering solutions that enhance their business outcomes. Process & Reporting : Establish structured CRM processes for tracking account performance, ensuring visibility, and maintaining accurate revenue forecasting. Renewals & Negotiations : Lead contract renewals and negotiations, balancing customer satisfaction with revenue targets. Cross-Functional Collaboration : Work closely with internal teams to align solutions with client expectations, ensuring seamless service delivery. Project Oversight & Execution : Oversee project implementation, manage timelines, and ensure successful delivery in line with SLAs and business objectives. Quality Assurance & Issue Resolution : Monitor service performance metrics, resolve escalations, and proactively mitigate risks impacting customer satisfaction. Qualifications & Skills: • 3+ years of experience in Account Management , preferably in SaaS, IT product, or technology-driven industries. • Proven ability to grow and retain accounts, with a strong track record in revenue expansion. • Excellent negotiation, communication, and stakeholder management skills. • Experience in managing service delivery and project execution, ensuring high client satisfaction. • Proven success in scaling account revenue and driving key SaaS metrics (MRR growth, retention). • Passion for technology and its ability to drive customer outcomes. • Entrepreneurial mindset with a track record of exceeding goals in a fast-paced environment. • Experience in managing cross-functional teams and influencing delivery outcomes. Why Join Us? Innovate with Impact: Join a leader in no-code digital transformation and empower businesses to succeed with our cutting-edge "EFFORTx" platform. A Culture of Ownership: Be part of a close-knit team where your ideas are valued, your work makes a direct impact, and we grow together. Customer-Centric Growth: We put our customers first, building long-term partnerships and driving success through a shared mission.