Business Analyst

Job Title: Post-Sales Business Analyst 📍 Location: Noida 🧑‍💼 Experience: 5–8 Years 💼 Employment Type: Full-time Job Overview: We are seeking a Post-Sales Business Analyst with 5–8 years of experience to bridge the gap between client expectations and project execution. The ideal candidate will be responsible for gathering post-sale requirements, managing client relationships, and ensuring successful solution delivery through documentation, analysis, and support. Key Responsibilities: Engage with clients post-sale to gather detailed functional and technical requirements. Prepare and maintain documentation including: AS-IS / TO-BE processes , SRS , FRS , BRD , use cases , process flows , and mockups . Provide support to delivery and implementation teams , ensuring client needs are met. Conduct gap analysis and solution validation with internal teams and stakeholders. Prepare project proposals , handover documents , and technical reports. Collaborate with clients and internal teams to ensure change management is aligned and adopted effectively. Lead presentations and demos for stakeholders during the onboarding and post-implementation phase. Identify potential risks, escalations, and contribute to problem-solving and resolution strategies . Area of Expertise: Visualizing practical solutions based on real-time feedback Identifying and refining customer requirements Addressing and resolving client concerns post-deployment Maintaining long-term customer relationships through strategic follow-ups Show more Show less