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Business Analyst

Business Analyst

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Photon

7 - 12 years

10 - 15 Lacs

Chennai Bengaluru

Posted:3 hours ago| Platform:

Apply

Skills Required

Retail B2C E-commerce Figma Mobile Applications Confluence User Stories Web Application Agile Scrum JIRA

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:

Collaborate with business stakeholders to gather and analyze requirements related to B2C eCommerce and retail operations.
Translate business needs into detailed, clear, and actionable functional specifications and user stories.
Work closely with product managers, UX/UI designers, and developers to ensure seamless delivery of features across mobile and web platforms.
Analyze customer behavior, sales data, and platform performance to identify opportunities for optimization and growth.
Drive the development and enhancement of features such as product catalog, shopping cart, checkout, payment gateway, loyalty programs, and personalized user experiences.
Conduct competitive and market analysis to benchmark and recommend improvements.
Validate solutions through UAT (User Acceptance Testing) and post-launch reviews.
Support change management and training initiatives during new feature rollouts.

Required Skills & Qualifications:

Min 5 years of experience
as a Business Analyst in eCommerce, retail, or related B2C domains.
Proven experience in mobile and web application projects.
Strong understanding of eCommerce workflows including order management, inventory, CRM, payment systems, and customer journey mapping.
Ability to write user stories, create process flows, and define acceptance criteria.
Familiarity with Agile/Scrum methodologies.
Experience with tools such as JIRA, Confluence, Figma, or similar platforms.
Strong analytical, problem-solving, and communication skills.

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Business Analyst