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5.0 - 8.0 years
7 - 11 Lacs
Gurugram
Work from Office
ql-editor "> Job Summary: We are seeking an experienced ServiceNow Developer with strong expertise in HR Service Delivery (HRSD) and Customer Service Management (CSM) modules. The ideal candidate will be responsible for designing, developing, configuring, and implementing ServiceNow solutions aligned with business objectives and best practices. Key Responsibilities: Design, develop, and implement ServiceNow applications and solutions in HRSD and CSM modules. Customize ServiceNow applications and facilitate process automation. Integrate ServiceNow with external systems using REST, SOAP, and MID Servers. Participate in requirements gathering, technical analysis, and solution design. Troubleshoot and resolve technical issues and defects. Collaborate with stakeholders, business analysts, and other developers to deliver high-quality solutions. Maintain documentation related to architecture, configuration, and change management. Required Skills & Experience: Minimum 5+ years of hands-on experience with ServiceNow platform development. Mandatory experience in HRSD and CSM modules implementation and configuration. Strong knowledge of ServiceNow scripting (Business Rules, Client Scripts, UI Policies, Script Includes, etc.) Proficiency in building workflows, flows (Flow Designer), and data policies. Experience with Service Portal development and customization. Good understanding of ITSM processes and ServiceNow best practices. Strong problem-solving and communication skills. Experience working in Agile/Scrum environments. Preferred Qualifications: ServiceNow Certified System Administrator ServiceNow Certified Implementation Specialist - HRSD / CSM Experience in remote delivery of ServiceNow projects Exposure to other modules like ITSM, CMDB, or integrations is a plus.
Posted 3 weeks ago
5.0 - 6.0 years
8 - 9 Lacs
Gurugram
Work from Office
Job Title: Technical Project Manager (TPM) Location: Gurugram (Work from Office) Experience: 2+ Years Joining: Immediate Joiners Preferred Job Summary: We re hiring a Technical Project Manager with strong Business Analyst skills to lead project execution, gather requirements, and drive collaboration between business and tech teams. If youre tech-savvy, process-oriented, and ready to own the delivery this role is for you! What You ll Do: Gather and document business & technical requirements Create BRDs/FRDs, user stories, use cases & project plans, Technical docs. Coordinate with developers, QA & product teams Manage sprints, releases & client communications Support pre-sales and identify upsell opportunities Change Management. Tools : Jira , Figma , MS 365 , Hunt docs, Google Docs etc. What We re Looking For: 2+ years of TPM/BA experience Strong knowledge of Agile, SDLC, JIRA Good understanding of APIs, integrations, and databases Excellent communication and stakeholder management Immediate availability is a mandatory.
Posted 3 weeks ago
2.0 - 6.0 years
6 - 15 Lacs
Mumbai, Delhi / NCR, Bengaluru
Work from Office
About the Role: We are looking for a proactive and detail-oriented Business Analyst (BA) with hands-on experience in DuckCreek DMS to join our InsurTech team at Wits Innovation Lab. In this role, you will act as the critical bridge between our clients, development teams, and product goals turning business needs into clear, actionable technical requirements. Key Responsibilities: Gather and document business requirements from stakeholders and translate them into functional and non-functional specifications. Analyze and understand existing DuckCreek DMS implementations, configurations, and workflows. Collaborate with cross-functional teams (development, QA, architecture) to ensure successful delivery of solutions. Create user stories, process flows, and acceptance criteria to guide development teams. Participate in sprint planning, backlog grooming, and product demos. Assist with UAT, issue tracking, and communication of updates to stakeholders. Identify opportunities for process improvements and optimization within DuckCreek DMS usage. Required Skills & Qualifications: 3+ years of experience working as a Business Analyst in the DuckCreek DMS ecosystem. Strong understanding of Property & Casualty Insurance domain processes and products. Experience working in Agile environments and using tools like JIRA, Confluence, etc. Excellent communication and documentation skills. Ability to collaborate with both technical and non-technical stakeholders effectively. Familiarity with integrations, policy lifecycle, and workflow configurations within DuckCreek is a plus. Good to Have: Experience in other DuckCreek modules (e.g., Policy, Billing, Claims) Certification in Business Analysis (CBAP, CCBA) Experience with SQL or reporting tools Why Join Wits Innovation Lab Work on cutting-edge InsurTech projects A collaborative team that values both ownership and innovation Flexible work environment with remote-first culture Growth-focused opportunities with real impact Location - Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune,Remote
Posted 3 weeks ago
8.0 - 10.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Responsibilities : - Data Gathering/Data Analysis/Data Modelling/Data Cleansing/Data formatting - AS IS and TO-BE business process analysis and process modelling including end-to-end data flows - Authoring data migration plan/cutover plan - Support change management activities - Supporting solution development team with data insights as required Mandatory Skills/Experience : - HCM project experience including upgrade/improvement projects - People/HR data & process knowledge and experience - Oracle HCM Cloud skills and experience - BI Dashboard skills and experience - ability to create/update - Demonstrated experience developing cutover plans/data migration plans - Ability to present complex data in easily consumable format to executive level Desirable/Preferred Skills : - R-Studio skills and experience to code level - Knowledge of coding languages - SQL, Python, R Ideal Candidate : - Strong customer facing skills - high standard of verbal/written communication skills - Self-starter with ability to work independently to lead data related work within large HCM project. - Ability to work across multiple initiatives simultaneously - Flexibility in work hours with global project team and business - Ability to work efficiently and effectively via remote work preferably working on US/Canada time zone).
Posted 3 weeks ago
3.0 - 8.0 years
1 - 4 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Spericorn Technology is a global software development firm aiming to impact the world through technology positively. We are curious-minded IT professionals who have been contributing to reputed organizations and open-source projects for many years globally. We welcome you to join our talented team and transform ideas into reality. We are looking forward to candidates who can sustain our organizations quality, commitment, and integrity. We offer services in various cutting-edge technologies, including blockchain and Artificial Intelligence. "A team is a group of people who support each other to achieve great results, and we give utmost importance to teamwork." We are looking for a Business Analyst who can add more value to our organization. Proven work experience as a BUSINESS ANALYST for a minimum of 3 years. Leading reviews of business processes and developing optimization strategies. Formulate ways for businesses to improve, based on previous research Effectivity in communicating the insights and plans to team members, management and the client. Prioritizing initiatives based on business needs and requirements Exceptional analytical and conceptual thinking skills Ability to influence stakeholders and work closely with them to determine acceptable solutions Competency across Microsoft applications including Word, Excel, Presentations and other architectura Highly proficient in writing User Stories, creating Use Cases, Use case diagrams, Workflow Diagrams, Prepare RFI/RFP responses, sales collateral such as capability decks, proposal templates, case studi Highly proficient in writing User Stories, creating Use Cases, Use case diagrams, Workflow Diagrams,
Posted 3 weeks ago
9.0 - 10.0 years
15 - 16 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
About Us We are a leading ERP software and solutions provider to dealers and rental companies of heavy equipment. We specialize in working with the construction, mining, forestry, material handling, and agriculture industries. We aim to be the ERP thought leader in our space and a trusted IT advisor to all dealers and rental companies. Today, we have over 700 employee associates, offices on four continents, and customers in over 20 countries. We are privately held, and our headquarters are in beautiful Cary, NC. We seek talented individuals to join our team and help us aggressively grow our North American footprint for our on-premises and 100% cloud-based ERP solutions. Why work for VitalEdge? We don t just sell technology, we enable transformation that results in broader societal benefits like building homes and critical infrastructure, growing food and delivering all sorts of products we all rely on for daily life. We exist to ultimately equip the world to keep running. We have more than 60 years of combined experience and two industry-leading software suites and associated apps, with which we will drive the market forward. It s an exciting time to work for VitalEdge join us! Position Overview This position offers an excellent opportunity for individuals with a passion for being a Business Analyst to gain hands-on experience and grow their skills in a dynamic and supportive environment. We are committed to fostering professional development and providing opportunities for career advancement within our organization. Responsibilities Analyzing business systems to inform the current state and optimize required change Soliciting business system requirements and priorities from internal and external stakeholders using insights and data to clarify needs Collaborating with Product Managers to document product user stories, business system requirements, process flows and diagrams and launch artifacts Communicating priorities and risks to stakeholders and leadership Executing and tracking product deliverables with clear milestones. Ensuring collaboration and alignment with other VitalEdge role-based, project and application teams Applying product and business analysis concepts, principles, tools and methodologies to create innovative solutions Required Skills & Education Qualification : MBA Finance in preferred. Experience : 3+ years. Minimum of 3+ years of experience in Accounting and Finance In-depth Accounting skills and robust knowledge of ERP finance Highly inquisitive with strong collaboration and influencing skills This will be an ERP Finance role. A person from a Non-ERP Background must be willing to learn and work on ERP. Training in ERP will be provided. Deep exposure to Escalation management & customer handling Exposure to 24X7 operations ownership Must be willing to occasionally work during the USA time zone to accommodate our customers Excellent communicator, including written, verbal, and presentation skills Candidates with experience in all standard ERPs will be considered. Job Location: Mumbai and Pune VitalEdge is an Equal Opportunity Employer
Posted 3 weeks ago
3.0 - 8.0 years
4 - 5 Lacs
Hyderabad
Work from Office
Are you interested in innovating to deliver a world-class level of service to Amazon s Selling Partners? At Amazon International Seller Services, our mission is to make sellers successful on Amazon. We are the team in Amazon which has a charter to work with sellers from every country. The Shared Services team helps new sellers onboard and improve existing seller performance by programmatic interventions. We provide necessary support to new Sellers starting from their launch on Amazon to removing blockers and setting them up for success by leveraging various programs and tools. Design, develop, and maintain scalable, automated, user-friendly systems, reports, dashboards etc. to support analytical and business needs. Analyze key metrics to uncover trends and root causes of issues to influence stakeholders and measure success. Incorporate business intelligence best practices, data management fundamentals, and analysis principles. Recommend and make improvements to team processes, metrics, internal tools, SOPs, and other workflows and build automations to reduce dependencies on manual tasks. Knowledgeable in a variety of strategies for querying, processing, persisting, analyzing and presenting data. Proficient in SQL. Maintain and refine straightforward ETL. Write secure, stable, testable, maintainable code with minimal defects. At least 3+ yrs of experience in Sales/Business Analyst role handing business reporting Bachelors or above degree with Data Analysis or similar related fields Strong analytical and quantitative skills with professional experience in SQL and at least one data visualization tool (e.g., PowerBI, Tableau, Amazon QuickSight) in a business environment Ability to handle data and metrics to back up assumptions and evaluate outcomes Professional written and verbal communication skills in English in a fast-paced and ambiguous environment Skilled in collaborative environment, succeeding through regular meetings and clear formal and informal communication with members of the remote and local management teams. Impeccable attention to detail and passion for end-to-end processes optimization Strong ownership and analytical mindset
Posted 3 weeks ago
3.0 - 8.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Role Purpose Designs, implements, tests and documents complex software applications Provides effective communication with geographically distributed team members Ensures quality through design/code reviews, TDD and BDD practices Escalates urgent issues tEngineering Management Can provide peer advisement tother Software and Associate Software Engineers, through code/design reviews and peer-programming efforts Interacts with Business Analyst tensure that specifications are satisfied Communicates design, reliability and maintenance problems tappropriate internal resources A Software Engineer may function in a Support Role with the following added responsibilities: Responsible for debugging, troubleshooting and developing technical solutions in the form of software patches related tsoftware and setup errors Creates workaround solutions when product procedures have failed and ensures issues are resolved in a timely fashion Escalates urgent problems requiring more in-depth knowledge tappropriate internal resources Education A degree or post graduate qualification in Computer Science or Software Engineering BS in Computer Science, Software Engineering or other related degrees, or relevant experience Minimum of 3 years of experience in software development Strong proficiency in HTML, CSS and core JavaScript concepts Experience with JavaScript frameworks Experience with JavaScript libraries management using NPM Professional experience of ReactJS (functional components) Strong experience with TypeScript Experience with Redux and/or Context API Solid understanding of core web concepts Experience consuming REST-based web services Experience of browser dev tools for debugging and trouble shooting Knowledge of cross-browser compatibility concerns Knowledge of an IDE e.g. WebStorm or VS Code
Posted 3 weeks ago
4.0 - 9.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Eviden, part of the Atos Group, with an annual revenue of circa 5 billion is a global leader in data-driven, trusted and sustainable digital transformation. As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing and security, it brings deep expertise for all industries in more than 47 countries. By uniting unique high-end technologies across the full digital continuum with 53,000 world-class talents, Eviden expands the possibilities of data and technology, now and for generations to come. Location: Chennai Detailed JD: Over 4+ years of experience working in Salesforce platform. Well versed in both Salesforce Classic and Lightning. Hand on exp on APIs : Rest API, SOAP service, File transfer(SFT) Good hands on exp on Visual Force Page and Data Loader , Outbound File Routing Knowledge of Sales and Service Cloud. Additional knowledge of any other SF clouds will also be advantageous. Should have good understanding on Profiles, Permission Sets, Public Groups, Sharing Settings and Sharing Rules. Proficient with Salesforces Apex Classes, Triggers and Batch jobs. Proficient with SOQL and SOSL statements. Good understanding of functional mapping of salesforce objects - Account/Contact/Opportunity etc. Collaborate with business analysts, developers, and stakeholders to address production issues/bugs. Identify and track production bugs using JIRA/ITSM, collaborating with developers for prompt resolution. Excellent written and verbal communication skills and Strong analytical and problem-solving abilities. Our Offering: Global cutting-edge IT projects that shape the future of digital and have a positive impact on environment. Wellbeing programs & work-life balance - integration and passion sharing events. Attractive Salary and Company Initiative Benefits. Courses and conferences. Attractive Salary. Hybrid work culture. Lets Grow Together
Posted 3 weeks ago
1.0 - 6.0 years
11 - 12 Lacs
Pune
Work from Office
Job title: Business Analyst, SailPoint (SAS) Success Acceleration Services About SailPoint: SailPoint is the leader in identity security for cloud enterprises. Our identity security solutions secure and enable thousands of companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, ensuring workers have the right access to do their job - no more, no less. Built on a foundation of Artificial Intelligence and Machine Learning, our Identity Security Cloud Platform delivers the right level of access to the right identities and resources at the right time matching the scale, velocity, and changing needs of today s cloud-oriented, modern enterprise. About the role: The Success Acceleration Services team at SailPoint is looking for someone who is strongly motivated, has a keen sense of responsibility, positive attitude, high energy, strong attention to detail. This role will be to work with the SASP team to provide both day-to-day insights and support for our Services and delivery. This role will involve working with CRM and PSA tools to keep records up to date, forecasting accurately, and provide Services delivery governance ensuring operations are running smoothly. Roadmap for success 30 days: During the first 30 days, you will delve into understanding SailPoints offerings, organizational structure, and team dynamics. You will have regular check-ins with your mentor, who will assist you in navigating the tools, processes, and active projects that are critical to your role. Familiarize yourself with project management and CRM-type tools alongside understanding the best practices that are used within the organization. Shadow ongoing Business Analyst activities, observing the dynamics of executing tasks and supporting the team that you are working with. 90 days: Take full ownership of administrative tasks and perform these independently. 6 months: At the 6-month mark, you should have developed a keen sense of the current administrative tasks at hand, ensuring clear boundaries between must-haves and nice-to-haves. Build and maintain strong relationships within and outside of the SAS Team. You should be able to point out areas of improvement in our current processes, propose ideas, collaborate with different team members on internal & external initiatives. You will serve as the primary point of contact for administrative requests. 1 year: By the end of your first year, you would have the ability to mentor new resources and grow team capability while successfully managing your own tasks. You will have the knowledge to create and maintain various knowledge bases to support Program development on an ad-hoc basis. Requirements: 2 years experience working as a business analyst or administrative position demonstrating a high degree of productivity and effectiveness. Proven ability to coordinate between cross-functional teams, driving collaboration and resolving conflicts to maintain project/ program momentum Experience working with external stakeholders, for example communicating via email or CRM tools. Demonstrated ability to manage multiple tasks simultaneously and to resolve scheduling and other conflicts to meet all deadlines Highly self-driven and motivated with a strong work ethic & initiative Ability to work effectively in diverse teams, with an awareness of diverse cultural nuances and communication styles Ability to understand client needs, manage expectations, and deliver solutions that align with business objectives Excellent written and verbal communication skills, and ability to comprehensively and clearly present strategic issues and solutions. Experience with spreadsheet softwares like Microsoft Excel and Smart sheets a strong plus Experience with Salesforce and ServiceNow is a plus Proven skills at cultivating strong working relationships and working well within a team to learn and share knowledge Collaborate with stakeholders to understand their needs and gather detailed business requirements. Analyze data to identify trends, patterns, and insights that inform business decisions. Ability to work in multiple time zones, specifically supporting the United States time zones. Education: Bachelor s degree or equivalent experience (Computer Science or Engineering degree a plus). Preferred: Exposure to Customer Success Delivery and Operations in both large and small companies Experience with Identity Management, Security or Governance would be a bonus Certifications: ECBA, PCBA and CBAP are a plus to have About the team: We are a global dynamic, multicultural and multilingual team that thrives in a fast-paced, ever-evolving environment. From technical experts to senior management, we collaborate closely to tackle any situation head-on with a positive mindset. We are goal-driven and solution-focused, turning every challenge into an opportunity while supporting and learning from one another. Our team is passionate, curious, and always ready to dive deep, bringing people together to solve anything unknown and deliver results with professionalism and care. We work hard, move fast and continuously bring fresh ideas to the table, all while fostering a culture of growth, inclusion, and mutual respect. We invest in our people, champion their careers, and ensure our customers and business are always at the forefront. If you are proactive, eager to learn and ready to make a real impact, join us in shaping the future as part of this incredible worldwide operating team. SailPoint is an equal opportunity employer, and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. The 1-year goal expects the candidate to lead projects, mentor new members, and maintain knowledge bases. Can we add following point to Requirements: "Experience mentoring team members, leading initiatives, and contributing to knowledge-sharing through documentation or onboarding programs." This will ensure applicants are prepared for leadership and knowledge management responsibilities.
Posted 3 weeks ago
15.0 - 20.0 years
25 - 30 Lacs
Pune
Work from Office
Description 15+ years of experience in the field of clinical domain and must have at least 5+ years of experience in the field of SAS programing in generating SDTM, ADM, TLF and complete submission package preparation. Must have a solid understanding of end to end clinical domain from Drug discovery to Regulatory approval process. Must have worked as an Business Analyst or Product Manager on Clinical Systems development. Having experience in Statistical Computing environments will be of great advantage. Proficiency in solution design within the clinical business, conduct demos to internal and external stakeholders. Very good in collaboration with Customers and internal technical stake holders. Ability to ideate and write requirement specifications and thorough hands on with the latest SDLC process and tools used in the application development. Ability to manage and guide the BAs, Testers and developers in all the functional aspects and provide Test data support. Ability to perform user acceptance testing as per the business use cases and report the issues. An excellent team player and people management skills to manage the teams as needed. Must be flexible working in the global work environments. Must be abreast of latest news and innovations in the Clinical / Life Sciences industry Understanding of application of Gen AI on clinical use cases, problem solving ability using Gen AI will be of great advantage
Posted 3 weeks ago
5.0 - 8.0 years
11 - 13 Lacs
Gurugram
Work from Office
Business Analysis activities and act as expert for applications to drive major business projects, corrective and evolutive maintenance, transformation initiatives. Be accountable for business and end-user delivery. Engage with business stakeholders to gather business requirements for IT systems, IT integration and process automation. Analyze business requirements and work with development team, other analysts, and systems architects to define system solutions. Prepare impact analysis documents, recommendations, executive briefings. Identify dependencies on external systems and manage them across other IT departments. Produce key deliverables throughout the lifecycle of the project, for IT use as well as for business owners, such as solution proposals, user acceptance test plans, dependency matrices. Works with the project manager/project coordinator, to define and clarify the requirements for the solution to deliver against business objectives. Functionally design the software or reports against the client requirements. Produce schedules and ad-hoc information requests to user s satisfaction. Tests the application to ensure it meets the required needs. Support the implementation and roll out of the finalized product. Should be able to guide the development team to build the desired solution. Groom the product backlog and actively participate in various scrum ceremonies. Prioritize business requirements and keep business satisfied with the prioritization. Take ownership of Projects, contribute actively to coordination with business and transversal teams. Discuss with business stakeholders and take initial request to a level of maturity from which the development team can pick it up. At times, troubleshoot issues faced by end users. Provide innovate solutions to real life business problems. Telco background good to have. Good knowledge of UML. Understanding of Rest and SOAP based Web services. Good understanding of JIRA. Strong customer focus, ability to work independently in a fast-paced environment and ability to learn new business and IT trends. Articulate, organized, detail-oriented and able to multi-task in a dynamic, fast-changing environment. Proven track record of building and nurturing strong business relationships with diverse stakeholders and business users. Good communication and presentation skills, with a high degree of comfort with both large and small audiences. Excellent transversal coordination, facilitation, and leadership skills. Have a very good understanding of agile methodologies. Understanding of databases is preferrable. People management experience is preferrable.
Posted 3 weeks ago
10.0 - 12.0 years
11 - 13 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
ey Responsibilities: Lead business analysis activities for LifeAsia platform implementations, enhancements, and integrations. Gather, document, and analyze complex business requirements across various life insurance functions (new business, policy servicing, claims, etc.). Act as the primary point of contact between business users, development teams, and testing teams. Design end-to-end business workflows, ensuring alignment with LifeAsia capabilities. Prepare and review BRDs, FRDs, and functional use cases. Lead test planning and contribute to test case design, execution, and UAT support. Drive defect triage meetings and ensure prompt resolution of issues. Support business stakeholders through the project lifecycle and ensure successful delivery. Provide subject matter expertise on life insurance products, regulatory compliance, and LifeAsia system behavior. Required Skills: 10+ years of experience as a Business Analyst in the life insurance industry. In-depth knowledge and hands-on experience with LifeAsia (policy admin, transactions, batch processing, etc). Strong experience in functional and system testing, including UAT coordination. Expertise in documenting and validating complex business rules, workflows, and requirements. Solid understanding of life insurance products, processes, and regulatory frameworks. Excellent analytical , communication, and stakeholder management skills. Experience in Agile and Waterfall project methodologies.
Posted 3 weeks ago
1.0 - 3.0 years
11 - 12 Lacs
Pune
Work from Office
Job title: Business Analyst, SailPoint (SAS) Success Acceleration Services About SailPoint: SailPoint is the leader in identity security for cloud enterprises. Our identity security solutions secure and enable thousands of companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, ensuring workers have the right access to do their job - no more, no less. Built on a foundation of Artificial Intelligence and Machine Learning, our Identity Security Cloud Platform delivers the right level of access to the right identities and resources at the right time matching the scale, velocity, and changing needs of today s cloud-oriented, modern enterprise. About the role: The Success Acceleration Services team at SailPoint is looking for someone who is strongly motivated, has a keen sense of responsibility, positive attitude, high energy, strong attention to detail. This role will be to work with the SASP team to provide both day-to-day insights and support for our Services and delivery. This role will involve working with CRM and PSA tools to keep records up to date, forecasting accurately, and provide Services delivery governance ensuring operations are running smoothly. Roadmap for success 30 days: During the first 30 days, you will delve into understanding SailPoints offerings, organizational structure, and team dynamics. You will have regular check-ins with your mentor, who will assist you in navigating the tools, processes, and active projects that are critical to your role. Familiarize yourself with project management and CRM-type tools alongside understanding the best practices that are used within the organization. Shadow ongoing Business Analyst activities, observing the dynamics of executing tasks and supporting the team that you are working with. 90 days: Take full ownership of administrative tasks and perform these independently. 6 months: At the 6-month mark, you should have developed a keen sense of the current administrative tasks at hand, ensuring clear boundaries between must-haves and nice-to-haves. Build and maintain strong relationships within and outside of the SAS Team. You should be able to point out areas of improvement in our current processes, propose ideas, collaborate with different team members on internal & external initiatives. You will serve as the primary point of contact for administrative requests. 1 year: By the end of your first year, you would have the ability to mentor new resources and grow team capability while successfully managing your own tasks. You will have the knowledge to create and maintain various knowledge bases to support Program development on an ad-hoc basis. Requirements: 2-3 years experience working as a business analyst or administrative position demonstrating a high degree of productivity and effectiveness. Proven ability to coordinate between cross-functional teams, driving collaboration and resolving conflicts to maintain project/ program momentum Experience working with external stakeholders, for example communicating via email or CRM tools. Demonstrated ability to manage multiple tasks simultaneously and to resolve scheduling and other conflicts to meet all deadlines Highly self-driven and motivated with a strong work ethic & initiative Ability to work effectively in diverse teams, with an awareness of diverse cultural nuances and communication styles Ability to understand client needs, manage expectations, provide updates and deliver solutions that align with business objectives Excellent written and verbal communication skills, and ability to comprehensively and clearly present strategic issues and solutions. Experience in using and building dashboards using spreadsheet softwares like Microsoft Excel and Smartsheet a strong plus Experience with Salesforce and ServiceNow Proven skills at cultivating strong working relationships and working well within a team to learn and share knowledge Collaborate with stakeholders to understand their needs and gather detailed business requirements. Analyze data to identify trends, patterns, and insights that inform business decisions. Evaluate internal systems for efficiency, problems, and inaccuracies, and develop and maintain protocols for handling, processing, and cleaning data. Ability to work in multiple time zones, specifically supporting the United States time zones. Education: Bachelor s degree or equivalent experience (Computer Science or Engineering degree a plus). Preferred: Exposure to Customer Success Delivery and Operations in both large and small companies Proficiency in Redshift, PowerBI, SQL Experience with Identity Management, Security or Governance would be a bonus Certifications: ECBA, PCBA and CBAP are a plus to have About the team: We are a global dynamic, multicultural and multilingual team that thrives in a fast-paced, ever-evolving environment. From technical experts to senior management, we collaborate closely to tackle any situation head-on with a positive mindset. We are goal-driven and solution-focused, turning every challenge into an opportunity while supporting and learning from one another. Our team is passionate, curious, and always ready to dive deep, bringing people together to solve anything unknown and deliver results with professionalism and care. We work hard, move fast and continuously bring fresh ideas to the table, all while fostering a culture of growth, inclusion, and mutual respect. We invest in our people, champion their careers, and ensure our customers and business are always at the forefront. If you are proactive, eager to learn and ready to make a real impact, join us in shaping the future as part of this incredible worldwide operating team. SailPoint is an equal opportunity employer, and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. The 1-year goal expects the candidate to lead projects, mentor new members, and maintain knowledge bases. Can we add following point to Requirements: "Experience mentoring team members, leading initiatives, and contributing to knowledge-sharing through documentation or onboarding programs." This will ensure applicants are prepared for leadership and knowledge management responsibilities.
Posted 3 weeks ago
5.0 - 7.0 years
7 - 9 Lacs
Mumbai
Remote
Location : India - Remote. Duration : 6+ Months (Contract). Work Mode : Offshore / 100% Remote. Experience Required : Minimum 5 Years. We are looking for a Senior Business Analyst with a strong background in business process analysis, stakeholder engagement, and requirements management. The ideal candidate must have at least 5 years of relevant experience and should come from a consulting background (such as Wipro, Accenture, TCS, etc.) or have experience in the Oil & Gas industry. This role requires deep domain understanding, strong documentation skills, and the ability to translate business needs into technical solutions in collaboration with development and QA teams. Key Responsibilities : - Interact with stakeholders to gather, analyze, and document business requirements. - Translate business requirements into functional specifications and user stories. - Conduct workshops, JAD sessions, and interviews with business users and SMEs. - Work with cross-functional teams including developers, testers, and project managers to ensure requirements are clearly understood and implemented. - Perform gap analysis, process mapping, and as-is/to-be modeling. - Assist in the preparation of test cases and participate in user acceptance testing (UAT). - Prepare BRDs, FRDs, process flows, and other documentation as needed. - Act as a liaison between business stakeholders and technical teams. - Drive business process improvements and recommend solutions to optimize operations. Required Skills & Qualifications : - Minimum 5 years of experience as a Business Analyst. - Strong experience working in Agile or hybrid project environments. - Hands-on experience in gathering and managing business requirements. - Excellent documentation skills (BRD, FRD, user stories, workflows, etc. - Exceptional communication and interpersonal skills. - Ability to work independently in a remote setup. - Experience working in or with consulting companies (e., Wipro, Accenture, Infosys, TCS, etc.) OR in the Oil & Gas domain is mandatory. Preferred Skills : - Familiarity with tools like JIRA, Confluence, Visio, and MS Office Suite. - Domain knowledge in areas such as supply chain, finance, or operations within the Oil & Gas sector. - Experience with data analysis or reporting is a plus. - Certifications like CBAP, PMI-PBA, or Agile/Scrum-related certifications are a plus
Posted 3 weeks ago
5.0 - 7.0 years
9 - 13 Lacs
Kolkata
Remote
Duration : 6+ Months (Contract). Work Mode : Offshore / 100% Remote. Experience Required : Minimum 5 Years. Job Description : We are looking for a Senior Business Analyst with a strong background in business process analysis, stakeholder engagement, and requirements management. The ideal candidate must have at least 5 years of relevant experience and should come from a consulting background (such as Wipro, Accenture, TCS, etc.) or have experience in the Oil & Gas industry. This role requires deep domain understanding, strong documentation skills, and the ability to translate business needs into technical solutions in collaboration with development and QA teams. Key Responsibilities : - Interact with stakeholders to gather, analyze, and document business requirements. - Translate business requirements into functional specifications and user stories. - Conduct workshops, JAD sessions, and interviews with business users and SMEs. - Work with cross-functional teams including developers, testers, and project managers to ensure requirements are clearly understood and implemented. - Perform gap analysis, process mapping, and as-is/to-be modeling. - Assist in the preparation of test cases and participate in user acceptance testing (UAT). - Prepare BRDs, FRDs, process flows, and other documentation as needed. - Act as a liaison between business stakeholders and technical teams. - Drive business process improvements and recommend solutions to optimize operations. Required Skills & Qualifications : - Minimum 5 years of experience as a Business Analyst. - Strong experience working in Agile or hybrid project environments. - Hands-on experience in gathering and managing business requirements. - Excellent documentation skills (BRD, FRD, user stories, workflows, etc. - Exceptional communication and interpersonal skills. - Ability to work independently in a remote setup. - Experience working in or with consulting companies (e., Wipro, Accenture, Infosys, TCS, etc.) OR in the Oil & Gas domain is mandatory. Preferred Skills : - Familiarity with tools like JIRA, Confluence, Visio, and MS Office Suite. - Domain knowledge in areas such as supply chain, finance, or operations within the Oil & Gas sector. - Experience with data analysis or reporting is a plus. - Certifications like CBAP, PMI-PBA, or Agile/Scrum-related certifications are a plus
Posted 3 weeks ago
8.0 - 10.0 years
3 - 7 Lacs
Kolkata
Work from Office
Responsibilities : - Data Gathering/Data Analysis/Data Modelling/Data Cleansing/Data formatting - AS IS and TO-BE business process analysis and process modelling including end-to-end data flows - Authoring data migration plan/cutover plan - Support change management activities - Supporting solution development team with data insights as required Mandatory Skills/Experience : - HCM project experience including upgrade/improvement projects - People/HR data & process knowledge and experience - Oracle HCM Cloud skills and experience - BI Dashboard skills and experience - ability to create/update - Demonstrated experience developing cutover plans/data migration plans - Ability to present complex data in easily consumable format to executive level Desirable/Preferred Skills : - R-Studio skills and experience to code level - Knowledge of coding languages - SQL, Python, R Ideal Candidate : - Strong customer facing skills - high standard of verbal/written communication skills - Self-starter with ability to work independently to lead data related work within large HCM project. - Ability to work across multiple initiatives simultaneously - Flexibility in work hours with global project team and business - Ability to work efficiently and effectively via remote work preferably working on US/Canada time zone).
Posted 3 weeks ago
5.0 - 6.0 years
9 - 13 Lacs
Chennai
Remote
We are looking for a Senior Business Analyst with a strong background in business process analysis, stakeholder engagement, and requirements management. The ideal candidate must have at least 5 years of relevant experience and should come from a consulting background (such as Wipro, Accenture, TCS, etc.) or have experience in the Oil & Gas industry. This role requires deep domain understanding, strong documentation skills, and the ability to translate business needs into technical solutions in collaboration with development and QA teams. Key Responsibilities : - Interact with stakeholders to gather, analyze, and document business requirements. - Translate business requirements into functional specifications and user stories. - Conduct workshops, JAD sessions, and interviews with business users and SMEs. - Work with cross-functional teams including developers, testers, and project managers to ensure requirements are clearly understood and implemented. - Perform gap analysis, process mapping, and as-is/to-be modeling. - Assist in the preparation of test cases and participate in user acceptance testing (UAT). - Prepare BRDs, FRDs, process flows, and other documentation as needed. - Act as a liaison between business stakeholders and technical teams. - Drive business process improvements and recommend solutions to optimize operations. Required Skills & Qualifications : - Minimum 5 years of experience as a Business Analyst. - Strong experience working in Agile or hybrid project environments. - Hands-on experience in gathering and managing business requirements. - Excellent documentation skills (BRD, FRD, user stories, workflows, etc. - Exceptional communication and interpersonal skills. - Ability to work independently in a remote setup. - Experience working in or with consulting companies (e., Wipro, Accenture, Infosys, TCS, etc.) OR in the Oil & Gas domain is mandatory. Preferred Skills : - Familiarity with tools like JIRA, Confluence, Visio, and MS Office Suite. - Domain knowledge in areas such as supply chain, finance, or operations within the Oil & Gas sector. - Experience with data analysis or reporting is a plus. - Certifications like CBAP, PMI-PBA, or Agile/Scrum-related certifications are a plus
Posted 3 weeks ago
5.0 - 7.0 years
9 - 13 Lacs
Bengaluru
Remote
We are looking for a Senior Business Analyst with a strong background in business process analysis, stakeholder engagement, and requirements management. The ideal candidate must have at least 5 years of relevant experience and should come from a consulting background (such as Wipro, Accenture, TCS, etc.) or have experience in the Oil & Gas industry. This role requires deep domain understanding, strong documentation skills, and the ability to translate business needs into technical solutions in collaboration with development and QA teams. Key Responsibilities : - Interact with stakeholders to gather, analyze, and document business requirements. - Translate business requirements into functional specifications and user stories. - Conduct workshops, JAD sessions, and interviews with business users and SMEs. - Work with cross-functional teams including developers, testers, and project managers to ensure requirements are clearly understood and implemented. - Perform gap analysis, process mapping, and as-is/to-be modeling. - Assist in the preparation of test cases and participate in user acceptance testing (UAT). - Prepare BRDs, FRDs, process flows, and other documentation as needed. - Act as a liaison between business stakeholders and technical teams. - Drive business process improvements and recommend solutions to optimize operations. Required Skills & Qualifications : - Minimum 5 years of experience as a Business Analyst. - Strong experience working in Agile or hybrid project environments. - Hands-on experience in gathering and managing business requirements. - Excellent documentation skills (BRD, FRD, user stories, workflows, etc. - Exceptional communication and interpersonal skills. - Ability to work independently in a remote setup. - Experience working in or with consulting companies (e., Wipro, Accenture, Infosys, TCS, etc.) OR in the Oil & Gas domain is mandatory. Preferred Skills : - Familiarity with tools like JIRA, Confluence, Visio, and MS Office Suite. - Domain knowledge in areas such as supply chain, finance, or operations within the Oil & Gas sector. - Experience with data analysis or reporting is a plus. - Certifications like CBAP, PMI-PBA, or Agile/Scrum-related certifications are a plus
Posted 3 weeks ago
3.0 - 9.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Career Category Information Systems Job Description ABOUT AMGEN Amgen harnesses the best of biology and technology to fight the world s toughest diseases, and make people s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what s known today. ABOUT THE ROLE Role Description: As a BI Analyst in the Business Intelligence, Reporting, and Sensing team, you will play a critical role in transforming data into actionable insights that drive strategic decisions. You will collaborate with cross-functional teams to gather requirements, design analytical solutions, and deliver high-quality dashboards and reports. This role blends technical expertise with business acumen and requires strong communication and problem-solving skills . Roles & Responsibilities: Collaborate with System Architects and Product Managers to manage business analysis activities, ensuring alignment with engineering and product goals . Support Design, develop ment , and maintena nce activities of interactive dashboards, reports, and data visualizations using BI tools (e. g. , Power BI, Tableau, Cognos). Analyze datasets to identify trends, patterns, and insights that inform business strategy and decision-making. Collaborate with stakeholders across departments to understand data and reporting needs. Translate business requirements into technical specifications and analytical solutions. Work with Data Engineers to ensure data models and pipelines support accurate and reliable reporting. Contribute to data quality and governance initiatives. Document business processes, use cases, and test plans to support development and QA efforts. Participate in Agile ceremonies and contribute to backlog refinement and sprint planning. Basic Qualifications and Experience: Bachelors or Master s degree in Computer Science, IT or related field experience Atleast 5 years of experience as Business Analyst or relevant areas. Bachelor s degree and 3 to 5 years of Computer Science, IT or related field experience OR Diploma and 7 to 9 years of Computer Science, IT or related field experience Functional Skills: Experience with data visualization tools such as Power BI, Tableau, or Quick S ight . Proficiency in SQL and scripting languages (e. g. , Python) for data processing and analysis Familiarity with data modeling, warehousing, and ETL pipelines Experience writing user stories and acceptance criteria in Agile tools like JIRA Strong analytical and problem-solving skills Good-to-Have Skills: Experience with AWS services (e. g. , Redshift, S3, EC2) Understanding of Agile methodologies (Scrum, SAFe ) Knowledge of DevOps, CI/CD practices Familiarity with scientific or healthcare data domains Professional Certifications (please mention if the certification is preferred or mandatory for the role): AWS Developer certification (preferred) SAFe for Teams Certification (preferred) Soft Skills: Excellent analytical and troubleshooting skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills Shift Information: This position may require working a second or third shift based on business needs. Candidates must be willing and able to work during evening or night shifts if required . EQUAL OPPORTUNITY STATEMENT We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation . .
Posted 3 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
Pune
Work from Office
About Toll Group About Toll Asia Logistics Grow your career with Global Logistics, as we expand our operations across Asia. With a passion for progress, we re playing our part in a vital industry that keeps global communities doing, moving and growing. We re driven to be the best logistics partner for our customers. Our positivity and teamwork is recognised when we go above and beyond to share our knowledge, improve how we work and solve complex problems. While every day brings a different challenge, we adapt with the autonomy to make fast decisions. Experience a caring and collaborative culture, where there is respect for our diverse backgrounds, skills, ideas and flexibility for our wellbeing. Progress your career through training, on-the-job learning and mobility, all in a safe, stable and secure working environment. The opportunity Support SAP Process Lead in developing To Be Level 4 business and SAP processes and assist with detailed requirements gathering and documentation. Contribute to SAP design and configuration, including creation of Statements of Work and documentation of Standard Operating Procedures. Support data and training activities, such as data cleansing, master data templates, reporting requirements, and reviewing end-user training materials. Collaborate with stakeholders to ensure business requirements are met, manage stakeholder engagement, and contribute to performance measurement and benchmarking. Ensure project delivery aligns with quality, schedule, and budget expectations, supporting the successful implementation of the SAP Program. What you ll need to succeed Comprehensive experience as a Business Analyst in Projects Experience working in an ERP Implementation Strong Communication Skills If this sounds like the opportunity you are looking for, apply now or for more information contact sheela.merwyn@tollgroup.com . What moves you? At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities. To find out more about us visit www.careers.tollgroup.com You must be entitled to work in India and be prepared to undertake pre-employment checks including a criminal history check and medical.
Posted 3 weeks ago
4.0 - 9.0 years
6 - 11 Lacs
Bengaluru
Work from Office
Location: Chennai Detailed JD: Over 4+ years of experience working in Salesforce platform. Well versed in both Salesforce Classic and Lightning. Hand on exp on APIs : Rest API, SOAP service, File transfer(SFT) Good hands on exp on Visual Force Page and Data Loader , Outbound File Routing Knowledge of Sales and Service Cloud. Additional knowledge of any other SF clouds will also be advantageous. Should have good understanding on Profiles, Permission Sets, Public Groups, Sharing Settings and Sharing Rules. Proficient with Salesforces Apex Classes, Triggers and Batch jobs. Proficient with SOQL and SOSL statements. Good understanding of functional mapping of salesforce objects - Account/Contact/Opportunity etc. Collaborate with business analysts, developers, and stakeholders to address production issues/bugs. Identify and track production bugs using JIRA/ITSM, collaborating with developers for prompt resolution. Excellent written and verbal communication skills and Strong analytical and problem-solving abilities. Our Offering: Global cutting-edge IT projects that shape the future of digital and have a positive impact on environment. Wellbeing programs & work-life balance - integration and passion sharing events. Attractive Salary and Company Initiative Benefits. Courses and conferences. Attractive Salary. Hybrid work culture. Lets Grow Together
Posted 3 weeks ago
7.0 - 8.0 years
9 - 10 Lacs
Chennai
Work from Office
Overview 7 to 8 Years experience as Business Analyst with strong technical background Strong stakeholder management 100% WFO Responsibilities Participate in design sessions and provide input on moderate to complex software solutions. Translate non-technical requirements into technical business requirements for moderate to complex software solutions. Document business needs, issues, and challenges using a variety of analytical skills, techniques, and resources. Proactively research best practices and align solutions accordingly. Represent the Business Analysis team internally and externally to continuously improve IT processes. Essential skills Experienced in the application of the organisations information technology principles, architecture, and strategy. Strong knowledge and application of business analysis principles. Excellent communication skills, both written and verbal. Strong business analysis skills used to document user requirements. Effective time management skills. Ability to stay up to date on complex new applications, processes, and procedures. Strong ability to prioritise and manage projects/tasks simultaneously. Experience 7+ years Benefits Collaborative working environment We stand shoulder to shoulder with our clients and our peers, developing solutions that create a sustainable today and tomorrow. Continuous learning - Our Learning & Leadership Development team has established a world-class learning ecosystem that enables you to acquire and develop the right skills by delivering a suite of accredited training courses. Global organisation - We provide solutions to leading brands from various sectors, giving you the opportunity to work with top-tier companies providing impactful solutions to our customers customers.
Posted 3 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Pune
Work from Office
Greetings from Synergy Resource Solutions, a leading HR Management Consultancy Firm. Our client is Company of medical scrubs (dress for doctors and surgeons) .This company is Headquartered in Los Angeles, California, USA, with offices in Hong Kong and Shanghai. This is the world s largest manufacturer of medical scrubs (uniform apparel). They distribute their products through multiple channels including 3rd party retail, wholly owned retail ecommerce sites, and corporate branded sites. Job Position : Marketplace - Business Analyst Office Timing: 11 AM to 8 PM Weekdays: 5 days Location : Ahmedabad Gujarat Experience : 2 years of experience in a business analyst role, preferably in e-commerce or retail Key Responsibilities: Monitor day-to-day sales operations across marketplace channels (e.g., Amazon, Walmart) in North America and Europe Report and independently maintain key marketplace business metrics (e.g., analyzing YTD, monthly/weekly/daily sales performance, actuals to forecast & plan, P&L line items, Buybox and competitor/market intelligence) Monitor bottom-line profitability and top-line sales to ensure strategic objectives are being met in alignment with company OKRs Provide cross-functional support to internal departments and management to provide ad-hoc reporting and analysis to support urgent decision making Assist in month/quarter-end reporting of marketplace business performance Stay up-to-date with industry trends and best practices related to data analysis and business intelligence Deep understanding of product discounting, margin analysis, and pricing strategies to evaluate promotions and optimize profitability across marketplaces Qualifications: Bachelor s or Master s degree in Business Administration, Data Science, Finance, Accounting, Economics, or a related field Minimum of 2 years of experience in a business analyst role, preferably in e-commerce or retail. Experience in Amazon and common marketplace software tools (e.g., Helium 10, Keepa) is a plus Strong analytical and problem-solving skills, with the ability to interpret data and draw meaningful conclusions Power user in Excel comfortable slicing big data, automating reports, and managing complex formulas (e.g., Nested IFS, XLOOKUP, SUMIFS) Experience with data visualization tools (e.g., Tableau, Power BI) is a plus Excellent communication skills, with the ability to clearly convey complex data insights to both technical and non-technical audiences Proven ability to work independently, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment Passionate about using data to drive business growth and improve customer experience Benefits for Employees: Flexible Working Hours Medical Insurance Fun Friday Team Outing Festival Celebration Monthly Team Meal 5 days working If interested, you may share updated resume with details of your present salary, expected salary & notice period.
Posted 3 weeks ago
10.0 - 13.0 years
30 - 45 Lacs
Hyderabad
Work from Office
Domain - Financial industry with financial systems that support Actuarial, FP&A, Reinsurance, Treasury, Controllership, Capital Planning and Tax functions 8+ years of experience as a BSA or similar role supporting finance or data analytics projects. Proven track record of Analytical and Problem-Solving skills. Good understanding of corporate finance processes (e.g., FP&A, treasury, controllership, capital planning). Familiarity with data engineering concepts: ETL/ELT, data lakes, data warehouses. Experience with BI tools (e.g., Power BI, MicroStrategy, Tableau) and SQL querying. Excellent communication, analytical thinking, and stakeholder engagement skills. Experience working in Agile/Scrum environments with cross-functional delivery teams. Soft Skills Exceptional communication and interpersonal skills. Ability to influence and motivate teams without direct authority. Excellent time management and organizational skills, with the ability to prioritize multiple initiatives. Ability to lead cross-functional teams and manage complex projects.
Posted 3 weeks ago
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