Description Position at LeadVenture India IT Specialist We are looking for an IT Specialist who will be responsible for the ongoing development and improvement of our technology infrastructure, internal enterprise systems, endpoints, and users. We are looking for a technology enthusiast and go-getter who can adapt to a complex, changing, and variably paced environment while demonstrating top-tier IT and infrastructure support principles to support operations across geographies. You will also be working alongside various software development teams to guarantee service availability and respond quickly to adverse events within our infrastructure that impact our customers. Here is more of what you ll get to do: Monitor and respond to Tier 1 & Tier 2 tickets, including escalated tickets requiring advanced/time-sensitive troubleshooting. This role will require working out of Gurgaon office. Investigate and resolve routine hardware, software, and network issues Install and update client software in an enterprise environment Educate and train users on proper use of company supported systems and software Follow all standard operating procedures (SOP) through the effective use of Knowledge Management Work with Level 2 Tech to update knowledgebase documentation Work with Level 2 Tech to create accounts and configure hardware as part of the on-boarding process Provision hardware following the current process Repair or replace client hardware as necessary Monitor internal assets to ensure accurate inventory records Support VoIP phone systems and infrastructure Support Office 365 and Google Workspace environments Perform network troubleshooting and issue resolution Willing to follow through with odd jobs and tasks as needed or asked, if not to perform personally, but to ensure the right person is found for continuation. You ll thrive in this role if you have: Strong English spoken and written skills. Experience managing Microsoft Cloud Services: Azure, Office 365, Exchange, Intune, etc. Experience in Active Directory, O365 Admin and Google Workspace experience in an enterprise setting Understanding of networking fundamentals (TCP/IP, VPN, QoS, VoIP, routing) Certifications in ITIL, MCSA/E, CCNA, Network+, Security+, A+ Experience working with Windows Server 2019/2022 and virtualization technologies (Hyper-V, VMware) Experience supporting, troubleshooting, and deploying Windows 10 & 11 operating systems. Possess a basic understanding of networking principles and concepts and have experience troubleshooting common problems. Experience supporting MacOS Possess excellent documentation, attention to detail, time management, and prioritization skills. Bachelor s degree in IT from a recognized university. Who we are: LeadVenture is the market-leading SaaS provider of digital retailing, eCommerce, digital marketing and eCatalog solutions for dealerships across 12 industry verticals including powersports, marine, RV, pre-owned auto, agriculture and more. Our family of brands includes Dealer Spik, Dealer Car Search, Frazer, TCS Technologies, Net Driven, Direct Communications, Inc. (DCi), Powersports Support, Level 5, PSM Marketing, Monroney Labels, and Interact RV. We are an international company with offices located in the United States, Mexico (Juniper Data Center), Belize (Dealer Spike Belize), India and The Netherlands. Together, we are LeadVenture. LeadVenture provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, LeadVenture complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training. LeadVenture expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of LeadVenture employees to perform their job duties may result in discipline up to and including discharge.
Description Position at LeadVenture India IT Specialist We are looking for an IT Specialist who will be responsible for the ongoing development and improvement of our technology infrastructure, internal enterprise systems, endpoints, and users. We are looking for a technology enthusiast and go-getter who can adapt to a complex, changing, and variably paced environment while demonstrating top-tier IT and infrastructure support principles to support operations across geographies. You will also be working alongside various software development teams to guarantee service availability and respond quickly to adverse events within our infrastructure that impact our customers. Here is more of what you ll get to do: Monitor and respond to Tier 1 & Tier 2 tickets, including escalated tickets requiring advanced/time-sensitive troubleshooting. You will work the 5:30 pm IST - 2.30 am IST shift timings. Investigate and resolve routine hardware , software , and network issues Install and update client software in an enterprise environment Educate and train users on proper use of company supported systems and software Follow all standard operating procedures (SOP) through the effective use of Knowledge Management Work with Level 2 Tech to update knowledgebase d ocument ation Work with Level 2 Tech to c reate accounts and configure hardware as part of the on-boarding process Provision hardware following the current process Repair or replace client hardware as necessary Monitor internal assets to ensure accurate inventory records Support VoIP phone systems and infrastructure Support Office 365 and G oogle Workspace environments Perform network troubleshooting and issue resolution Willing to follow through with odd jobs and tasks as needed or asked, if not to perform personally, but to ensure the right person is found for continuation. You ll thrive in this role if you have: Strong English spoken and written skills. Experience managing Microsoft Cloud Services: Azure, Office 365, Exchange, Intune, etc. Experience in Active Directory, O365 Admin and Google Workspace experience in an enterprise setting Understanding of networking fundamentals (TCP/IP, VPN, QoS, VoIP, routing) Certifications in ITIL, MCSA/E, CCNA, Network+, Security+, A+ Experience working with Windows Server 201 9 /20 22 and virtualization technologies (Hyper-V, VMware) Experience supporting, troubleshooting, and deploying Windows 10 & 11 operating systems. Possess a basic understanding of networking principles and concepts and have experience troubleshooting common problems. Experience supporting M ac OS Possess excellent documentation, attention to detail, time management, and prioritization skills. Bachelor s degree in IT from a recognized university. Who we are: LeadVenture is the market-leading SaaS provider of digital retailing, eCommerce, digital marketing and eCatalog solutions for dealerships across 12 industry verticals including powersports, marine, RV, pre-owned auto, agriculture and more. Our family of brands includes Dealer Spik, Dealer Car Search, Frazer, TCS Technologies, Net Driven, Direct Communications, Inc. (DCi), Powersports Support, Level 5, PSM Marketing, Monroney Labels, and Interact RV. We are an international company with offices located in the United States, Mexico (Juniper Data Center), Belize (Dealer Spike Belize), India and The Netherlands. Together, we are LeadVenture. LeadVenture provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, LeadVenture complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training. LeadVenture expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of LeadVenture employees to perform their job duties may result in discipline up to and including discharge.
Description Position at LeadVenture India Senior Software Engineer, AI Accelerator Group Location: Gurgaon, India (Hybrid) Tired of just optimizing a tiny feature in a massive systemWhat if you could join a new team and build the AI future for an entire global company You ve probably never heard of us, and that s okay. We re the secret tech engine behind tens of thousands of local dealerships. We provide the SaaS solutions that help them thrive in a competitive digital world. We are building a new, specialized AI Accelerator Group. This teams mission is to accelerate AI adoption across our business by designing and building end-to-end AI solutions. This is your chance to get on the ground floor and build the products that will redefine our industry. Your Mission: Be a Hands-On AI Innovator As a Software Engineer on this team, you are a core builder. You will turn ambitious AI concepts into robust, production-ready code. You will work on a product that thousands of customers use globally, prototyping and building the next generation of our platforms capabilities. You will design, develop, and deploy high-quality code that brings AI-powered features to life using C#, .NET, and SQL. You will build and consume the microservices that connect our products to powerful Generative AI models. You will collaborate closely with your lead, product managers, and other engineers in a fast-paced Agile environment. You will actively learn and experiment with new AI tools and technologies to help keep our products on the cutting edge. Your Profile & Toolkit This role is perfect for a strong software engineer who is fascinated by AI and wants to build the next generation of intelligent applications. Core Software Engineering Skills: You have 3-5+ years of professional experience building applications with an object-oriented language like C# (.NET), Java, or Python. You have a solid understanding of data structures, algorithms, and software design principles. You have experience building and consuming REST APIs and are proficient with SQL databases. You have experience with version control tools like Git and working in an Agile environment. Applied AI Interest & Aptitude: You have genuine excitement for Generative AI and a drive to learn how to apply it to real-world problems. You have some exposure to or a keen interest in integrating with third-party APIs (experience with AI APIs like Azure OpenAI is a huge plus). You have a curiosity about concepts like semantic search or vector databases. Bonus Points: Experience with front-end frameworks like React or Angular. Familiarity with cloud platforms like AWS or Azure. Who we are: LeadVenture is the market-leading SaaS provider of digital retailing, eCommerce, digital marketing and eCatalog solutions for dealerships across 12 industry verticals including powersports, marine, RV, pre-owned auto, agriculture and more. Our family of brands includes Dealer Spik, Dealer Car Search, Frazer, TCS Technologies, Net Driven, Direct Communications, Inc. (DCi), Powersports Support, Level 5, PSM Marketing, Monroney Labels, and Interact RV. We are an international company with offices located in the United States, Mexico, Belize (Dealer Spike Belize), India and The Netherlands. Together, we are LeadVenture. LeadVenture provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, LeadVenture complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training. LeadVenture expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of LeadVenture employees to perform their job duties may result in discipline up to and including discharge.
Description Position at LeadVenture India Lead Software Engineer, AI Accelerator Group Location: Gurgaon, India (Hybrid) Tired of just optimizing a tiny feature in a massive systemWhat if you could join a new team and build the AI future for an entire global company You ve probably never heard of us, and that s okay. We re the secret tech engine behind tens of thousands of local dealerships. We provide the SaaS solutions that help them thrive in a competitive digital world. We are building a new, specialized AI Accelerator Group. This teams mission is to accelerate AI adoption across our business by designing and building end-to-end AI solutions. This is your chance to get on the ground floor and build the products that will redefine our industry. Your Mission: Be a Hands-On AI Innovator As Lead Software Engineer, you are the technical heart of the AI Accelerator Group. You will guide the team to transform ambitious AI concepts into robust, scalable, and high-quality software. You are both a mentor and a master builder, setting the standard for technical excellence. You will lead the design, development, and deployment of end-to-end cutting-edge AI solutions. You will apply your deep knowledge of software engineering best practices, design patterns, and microservice architecture to build performant solutions. You will work across the full stack, using your expertise in C#, .NET, SQL, and modern front-end frameworks like React/Angular. You will mentor a talented team of engineers, leading by example, managing tasks, and fostering a culture of innovation and quality. Youll work closely with architects and product managers to ensure your teams deliverables are high-quality and on time. Your Technical Toolkit & Experience We are looking for a leader whose skills bridge world-class software engineering with a genuine passion for applying AI to solve real-world problems. 1. Core Software Engineering Mastery: Expertise in an Object-Oriented Language: Deep, proven expertise in C# and the .NET ecosystem. We are also open to exceptional candidates with a similar depth of experience in Java, Python, or Go who are willing to adapt. Architectural Excellence: You have designed and built scalable, resilient systems using microservice architecture, REST APIs, and modern design patterns. Cloud Native Fluency: You have hands-on experience deploying and managing services on a major cloud platform (AWS, Azure, or GCP). Database Proficiency: Strong command of both SQL and an understanding of when to use NoSQL databases. 2. Applied AI Exposure & Interest: LLM Integration Experience: You have hands-on experience building applications or proof of concepts (PoC) that integrate with major LLM APIs (e.g., Azure OpenAI , Anthropic, Google Gemini). AI Orchestration Interest: You have experience with, or a strong interest in, AI orchestration frameworks like Semantic Kernel, LangChain , or LlamaIndex . Semantic Search Concepts: You are familiar with the concepts behind semantic search and vector databases (e.g., RAG). Model Context Management: You have exposure to, or an interest in, systems for managing model state and context, such as a Model Context Protocol (MCP) server. 3. Leadership & Mentorship: Proven Technical Leadership: You have 8+ years of software development experience, with a clear track record of leading engineering teams, mentoring developers, and driving technical projects to completion. Exceptional Collaboration: You are a superb communicator who can translate complex technical concepts for product managers and business stakeholders. Who we are: LeadVenture is the market-leading SaaS provider of digital retailing, eCommerce, digital marketing and eCatalog solutions for dealerships across 12 industry verticals including powersports, marine, RV, pre-owned auto, agriculture and more. Our family of brands includes Dealer Spik, Dealer Car Search, Frazer, TCS Technologies, Net Driven, Direct Communications, Inc. (DCi), Powersports Support, Level 5, PSM Marketing, Monroney Labels, and Interact RV. We are an international company with offices located in the United States, Mexico, Belize (Dealer Spike Belize), India and The Netherlands. Together, we are LeadVenture . LeadVenture provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, LeadVenture complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training. LeadVenture expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of LeadVenture employees to perform their job duties may result in discipline up to and including discharge.
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