Business Analyst- IT

About the Role

Business Analyst

Key Responsibilities

• Work with stakeholders (Product, Technology, Compliance, Risk) to gather, document, and refine business requirements.


• Analyze and translate complex business needs into clear functional specifications and user stories for product development teams.


• Collaborate with engineering and QA teams to ensure functional requirements are implemented accurately.


• Conduct gap analysis between current processes/systems and emerging business needs.


• Prepare business process workflows, BRDs (Business Requirement Documents), FSDs (Functional Solution Documents), and user journey designs.


• Support UAT (User Acceptance Testing) by preparing test cases, validating features, and ensuring smooth rollout of new releases.


• Work closely with the data and analytics team to define reporting requirements and performance KPIs.


• Monitor industry and regulatory updates (NBFC, RBI, digital lending guidelines) and ensure compliance is incorporated in product features.


• Act as a bridge between business users and technology teams to drive timely project delivery.


• Train internal stakeholders and end-users on product features and new process enhancements.

Required Skills & Experience

• 6 7 years of proven experience as a

  Business Analyst

  in Financial Services, Banking, NBFCs, or FinTech domains.


• Strong understanding of

  loan products, credit lifecycle, collections, payments, reconciliation, and digital lending ecosystems

  .


• Experience in drafting BRDs, FSDs, Process Flow Diagrams, and Use Case documents.


• Familiarity with

  LMS (Loan Management Systems), Core Banking Systems, Risk & Compliance processes

  , and digital APIs.


• Strong analytical, problem-solving, and documentation skills.


• Proficiency in tools such as

  MS Visio, JIRA, Confluence, and MS Excel

  .


• Excellent communication skills to interact with senior management and technical teams.


• Knowledge of RBI regulatory frameworks and compliance requirements in FinTech is an added advantage.

Preferred Qualifications

• MBA/PGDM in Finance, Business, or related domain.


• Experience working in

  Agile/Scrum



• Exposure to digital payments, API integrations, or neo-banking platforms.

What We Offer

• Opportunity to work on innovative FinTech solutions shaping the future of digital lending.


• A collaborative environment interacting with product, engineering, and financial strategy teams.


• Growth opportunities in a high-impact, fast-scaling organization.