Business Analyst - General Insurance

Business Analyst

Key Responsibilities:

• Conduct detailed

  business analysis

  to gather, document, and analyze requirements from stakeholders.
• Collaborate with clients and internal teams to understand end-to-end insurance processes, with a focus on Fire, Engineering, Liability, Accident, and Marine lines of business.
  
• Prepare essential documentation, including

  Functional Requirements Document (FRD)

  ,

  Acceptance Criteria Document (ACD)

  , and

  Requirement Traceability Matrices (RTM)

  .
• Develop clear user flows, process flowcharts, and functional diagrams to support solution design and system understanding.
  
• Analyze and map

  current business processes

  , ensuring comprehensive coverage of all functional and regulatory requirements.
• Work with stakeholders to

  prioritize and validate requirements

  , ensuring alignment with scope, timelines, and business objectives.
• Act as a bridge between business stakeholders and technical teams to ensure smooth communication and accurate requirement translation.
  
• Provide functional expertise in

  underwriting, claims, and basic reinsurance

  processes.
• Support end-to-end project implementations, including

  requirement workshops, system configuration, functional testing, user training, UAT support, and go-live activities

  .
• Ensure quality deliverables, adherence to timelines, and alignment with insurance product workflows.
  

Key Requirements:

• Proven experience in

  Business Analysis and Requirement Gathering

  .
• Strong

  domain expertise in General Insurance

  , with working knowledge of underwriting, claims, and reinsurance.
• Hands-on experience with

  end-to-end insurance software product implementations

  .
• Excellent documentation skills (FRD, ACD, RTM).
  
• Proficiency in

  process mapping tools

  (MS Visio, Lucidchart, or equivalent).
• Strong communication and interpersonal skills in English (both spoken and written).
  
• Ability to independently manage stakeholder expectations and facilitate requirement workshops.
  
• Experience across the

  project implementation lifecycle

  is a strong advantage.