140 Rtm Jobs

Responsible to manage real time performance First point of contact for all service-related escalations such as call routing, technical glitches, unscheduled absence RTQM, Intraday reporting ,AUX/ACW/BREAKS & SHIFTS Client Interaction Required Candidate profile Min. 2 years exp. as a WFM Analyst/RTA/MIS in a BPO Basics of WFM like SL,AL, abandoned etc. along with what if scenarios Definition of the KPI’s, matrix calculations Open to work in rotational Shifts

As a Product Manager RTM, your role will involve driving product initiatives across Route-to-Market (RTM), Trade Promotion Management (TPM), and CRM domains. You will need to leverage your expertise in retail and sales operations to translate business requirements into scalable, technology-driven solutions that enhance performance and customer engagement. Key Responsibilities: - Own end-to-end product lifecycle for RTM, TPM, and CRM solutions. - Define business requirements and collaborate with cross-functional teams to create product roadmaps. - Drive improvements in trade promotion and CRM processes to optimize sales performance. - Analyze market trends, user feedback, and metrics to shape...

As a dynamic and experienced Director in RTM / TPM / CRM (P2), you will be responsible for leading strategic programs and delivery initiatives within the retail technology and shared services landscape. Your role will involve combining strong program management skills with deep functional knowledge in Merchandising, Product Information Management (PIM), and Image Analytics to ensure alignment between technology, business objectives, and customer experience. Key Responsibilities: - Lead end-to-end program delivery for RTM, CRM, and merchandising platforms. - Manage multi-functional teams and stakeholders to deliver scalable, high-quality solutions. - Oversee the integration of PIM and image a...

Project description Luxoft is looking for an experienced and enthusiastic Murex BO BA to be part of our core development team. You will have the opportunity to work with global banking and capital market client of ours on various development projects. You will be part of high-caliber project teams comprising of analyst with deep domain experience.Joining this program, you will have the benefit of working with an established client team, fully involved in the project implementation. Responsibilities Techno-functional Business Analyst who should be ready to test and analyze, and gather BO requirements from Bank on Murex. This will include extending the existing implementation with these new pr...

Job Title: Product Manager RTM T2 Experience: 10+ Years Location: Hyderabad Drive Details: In-person interviews (F2F) will be at Hyderabad office on 1st November (Saturday), 2025 Must Haves: Route to Market, Trade Promotion Management, CRM If interested, please share your resume to sunidhi.manhas@portraypeople.com

Job Title- RTA Location- Noida, Gurgaon, Mumbai Job Summary: The Workforce Management (WFM) Real-Time Analyst (RTA) is responsible for monitoring and managing real-time workforce metrics to ensure optimal staffing levels and adherence to operational targets. This role involves making immediate adjustments to schedules, addressing workforce issues as they arise, and providing timely insights to support operational efficiency and service quality. Key Responsibilities: 1. Real-Time Monitoring: Continuously monitor real-time data and workforce metrics, including call volumes, service levels, and agent availability.Track and report on adherence, occupancy, and other performance indicators through...

Seeking a creative and data-driven Product Marketing Manager to lead go-to-market strategy, brand positioning, and demand generation Collaborate cross-functionally to drive awareness, adoption, and product growth Share resume in jobs@successr.in Required Candidate profile Exp in product marketer with 5+ years in GTM, brand positioning, and demand generation Skilled in market research, digital content, and stakeholder alignment. Immediate joiner preferred (female only)

Greetings from Elixir Business Solutions... We are looking for an experienced and detail-oriented Manager RPM & RTM Billing (Hospital Billing) to oversee and manage end-to-end medical billing operations related to Remote Patient Monitoring (RPM) and Remote Therapeutic Monitoring (RTM) services. The ideal candidate will have strong knowledge of US healthcare billing processes, CPT codes, payer guidelines, and compliance requirements, along with proven leadership and analytical skills. Role & responsibilities Oversee complete billing cycle Enrolment, Coding, Charge Entry, Payment Posting, AR & Denials. Ensure accuracy and compliance in hospital billing for RPM & RTM CPT codes (99453, 99454, 99...

Project description A large Australian financial institution has engaged us to provide resources for their Digital Transformation and App Modernization across multiple applications. We require an experienced Senior QA Engineer with strong expertise in Test Management and Defect Management to ensure the quality of the modernized systems. You will collaborate with a team of developers and closely work with onshore Luxoft and bank employees, focusing on ensuring seamless digital transformation in the payments domain. Responsibilities Act as a Quality Engineer (QE) within a delivery squad following the Scrum model and Agile delivery governance. Own the quality assessments of deliverables/user st...

Job Description: Workforce Real-Time Analyst Job Title: Workforce Real-Time Analyst Department: Workforce Management (WFM) Reports To: Workforce Real-Time Manager / WFM Manager Location: Bangalore Job Type : Full Time Job Summary: The Workforce Real-Time Analyst is responsible for monitoring, analyzing, and reporting on real-time contact center performance to ensure service level goals are met. This role plays a critical part in managing intraday staffing, adherence, and queue performance, while collaborating with operations and workforce teams to optimize resource utilization. Key Responsibilities: Monitor real-time call volume, agent adherence, and service levels across multiple queues and...

Job Title: Real-Time Analyst (RTA) Department: Workforce Management (WFM) Employment Type: Full-time Role Summary: The Real-Time Analyst (RTA) plays a critical role in ensuring operational efficiency and service delivery performance by actively monitoring, analyzing, and managing real-time activities across multiple queues. This role serves as the first line of defense to ensure service levels and performance metrics are achieved, while supporting operations with timely and accurate reporting, issue escalation, and actionable insights. Key Responsibilities: A. Real-Time Monitoring & Queue Management Monitor real-time call, chat, or case queues to ensure service level goals are met consistent...

Job description Would be responsible for Real time queue monitoring (RTQM) Would be responsible for sending Intraday reporting (Hourly Interval Reports, Productivity Reports) Will have to manage client Interaction Would constantly monitor, track, document and communicate real time floor activities in terms of adherence to process defined AUX/ ACW/ BREAKS & SHIFTS Would ensure availability of analysts on phones/chats as per the business model requirement. Must have worked on IEX Maintaining SL, calculation of shrinkage, attrition Location : - Navi Mumbai

Hiring for WFM RTA hyderabad /Pune Immediate joiners Skills-WFM/RTA/Scheduling/Capacity planning/Real time analyst/Rostering Ctc - 7 LPA Night shifts Work from office Graduation mandatory 5 days working 2 way cabs Contact - 9509529566neha

Hiring for WFM role hyderabad /Pune Immediate joiners Skills-WFM/RTA/Scheduling/Capacity planning/Real time analyst/Rostering Ctc - 7 LPA Night shifts Work from office Graduation mandatory 5 days working 2 way cabs Contact - 9509529566neha

Monitor and manage service level agreements as per SOW of the process. Conduct RCA (root cause analysis) for SLA deviations (Intraday and EOD) and share the insights with (Ops/WFM) leadership for review in timely manner.

Project description The role is with our core Testing team, which is supporting a big Migration Project. The role is part of the Automation testing team which aims to bring innovation and automation of Murex Test cases to accelerate the project execution. Responsibilities Analyze business requirements, functional specifications, and technical documents to derive test scenarios and test cases. Design, document, and execute comprehensive test cases covering functional, integration, regression, and system testing. Perform exploratory testing to identify edge cases and hidden defects. Manage defect lifecycle: log defects, track, retest, and ensure closure within defined SLAs. Work closely with d...

Project description The role is with our core Testing team, which is supporting a big Migration Project. The role is part of the functional testing team, which aims to carry the Key project Functional testing in collaboration with upstream and downstream, and assist with post-release regression pack. Responsibilities Analyze business requirements, functional specifications, and technical documents to derive test scenarios and test cases. Design, document, and execute comprehensive test cases covering functional, integration, regression, and system testing. Perform exploratory testing to identify edge cases and hidden defects. Manage defect lifecyclelog defects, track, retest, and ensure clos...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ALIP Product Configuration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary : Summary As a Product Configurator, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working with ALIP Product Configuration, Product Development Management, and ALIP Development to deliver impactful data-driven solutions. Roles &...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ALIP Product Configuration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education As a Product Configurator, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working with ALIP Product Configuration, Product Development Management, and ALIP Development to deliver impactful data-driven solutions. Roles & Responsibilities:...

EY- Assurance Senior Associate– Experience Management As part of our EY-Assurance Team, you will be working to ensure effective resource scheduling on scheduling tools, considering resource management guidelines, processes and protocols. The opportunity We’re looking for candidates who can work with us as Experience Management (EM) POC for assigned SET(s)/industry/sector teams to ensure timely execution of resource scheduling activities and deliver highest quality scheduling support while meeting deployment timelines. Your key responsibilities Work as subject matter expert on resource management concepts and scheduling tools for the assigned SET(s)/industry/sector teams Work with GDS Service...

EY- Assurance Staff Experience Management As part of our EY-Assurance Team, you will be working to ensure effective resource scheduling on scheduling tools, considering resource management guidelines, processes and protocols. The opportunity We’re looking for candidates with knowledge and capability in terms of managing resources / manpower using different resource management and deployment tools within EY GDS Assurance. Your key responsibilities Timely updation of resource schedules on scheduling tools (ARMS/Retain) Timely review and resolution of scheduling conflicts. Proactive review of resource availability /resource requirements. Mailbox management and fulfilling the scheduling requests...

EY- Assurance Staff – Experience Management As part of our EY-Assurance Team, you will be working to ensure effective resource scheduling on scheduling tools, considering resource management guidelines, processes and protocols. The opportunity We’re looking for candidates with knowledge and capability in terms of managing resources / manpower using different resource management and deployment tools within EY GDS Assurance. Your key responsibilities Timely updation of resource schedules on scheduling tools (ARMS/Retain) Timely review and resolution of scheduling conflicts. Proactive review of resource availability /resource requirements. Mailbox management and fulfilling the scheduling reques...

1. Understanding various SDLC (Agile, Waterfall, V) 2. Analyze requirements, perform impact analysis, and regression analysis, and communicate with stakeholders on the need for changes in requirements. 3. Strong experience in Manual and Exploratory Testing. 4. Good experience with various testing types like Functional, Regression, UI/ Usability, Integration testing, etc., 5. Idea on Generative AI for testing 6. Good experience in various testing techniques. 7. Experience in testing and test planning of CI/CD-based solutions through tools like Azure DevOps. 8. Experience in Programming (Java/Python etc.,). 9. Experience in designing automation frameworks (POM, Cucumber BDD, etc.,.). 10. Autom...

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ALIP Product Configuration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education As a Product Configurator, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working with ALIP Product Configuration, Product Development Management, and ALIP Development to deliver impactful data-driven solutions. Roles & Responsibilities: Requirement An...

Role Responsibilities: Possess a flair for numbers, an ability to think big-picture Ability to communicate with and explain financial concepts to non-finance stakeholders Demonstrated ability to be proactive, self-driven with the capacity to work in a dynamic work environment Ability to be a team player, trouble-shooter and a consensus-builder Exposure to complex business environments Good analytical, written & verbal communication skills Proficient knowledge of MS Office and SAP Inter CA/Qualified ICWA with 2-4 years of post-qualification experience Best Suited for Someone who High professionalism, integrity and commitment Ability to influence key stakeholders. Ability to manage their time ...