Business Analyst

Job Description

Job Summary: We are looking for a detail-oriented Business Analyst / Software Implementor to act as a bridge between clients and the development team. The ideal candidate will gather business requirements, configure software solutions, assist in implementation, and provide support throughout the project lifecycle. This role is client-facing and may require travel for deployment, training, or meetings. Key Responsibilities: Interact with clients to understand business processes and gather functional requirements Translate business needs into technical specifications or user stories Participate in solution design, software configuration, and testing activities Conduct system demonstrations, user training, and onboarding sessions Coordinate with development and QA teams to ensure proper implementation of features Manage and document change requests and ensure timely delivery of project milestones Provide post-implementation support and feedback to improve future projects Travel to client locations for requirement gathering, training, and go-live support Required Skills and Qualifications: Proven experience as a Business Analyst , System Implementor , or similar role Strong understanding of software development processes and business workflows Excellent communication and documentation skills Ability to translate client needs into actionable technical tasks Familiarity with tools like JIRA , Confluence , MS Office , or similar platforms Knowledge of Crystal Report , SQL or data analysis tools is a plus Strong problem-solving skills and attention to detail Ability to manage multiple tasks and stakeholders simultaneously