Business Analyst (Contractor)

Business Analyst

About MassMutual

Massachusetts Mutual Life Insurance Company (MassMutual) is a leading mutual life insurance company that is run for the benefit of its members and participating policy owners. MassMutual offers a wide range of financial products and services, including life insurance, disability income insurance, long-term care insurance, annuities, retirement plans and other employee benefits. MassMutual is headquartered in Springfield.

Knowledge, skills, and abilities

• 5+ years of experience

  in business analysis within the financial industry.
• Use your skills to provide subject matter expertise and complete in-depth business analysis, ensuring the success of the business process.
• Communicate standards/guidelines with business functions and facilitate review sessions to understand upstream and downstream data flows and processes to ensure alignment with project needs.
• Collaborate with stakeholders to gather and analyze business requirements, Support data cleanup activities and system enhancements.
• Prepare BFRD and FRD with detailed process flows, system functionalities, and technical requirements.
• Expertise in data analysis, visualization, and business intelligence platforms. Create UML diagrams, data flow diagrams, and business process models to visualize requirements effectively.
• Familiarity with Agile methodology and data/project management tools like SharePoint, Confluence, JIRA to track tasks, manage user stories, and streamline project workflows
• Knowledge of financial models, risk assessment, and regulatory compliance.
• Proficiency in SQL, Excel for data analysis, including formulas, pivot tables, and lookups, and analytics tools (preferred).
• Develop and maintain key performance metrics to track business progress.
• Support business operations through troubleshooting and stakeholder coordination
• Excellent communication, stakeholder management, and documentation skills.
• Exceptional analytical, conceptual, problem-solving, presentation and interpersonal skills.
• Facilitate workshops, meetings, and presentations with stakeholders.
• Certification in CBAP, CCBA, PMI-PBA, or related financial industry certifications.

Experience: