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Tata Motors Finance
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Branch Operations Manager

Branch Operations Manager

Tata Motors Finance

3 - 7 years

0 Lacs

assam

Posted:5 days ago| Platform: Shine logo

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Skills Required

branch operations financial transactions compliance leadership staff management customer service interpersonal communication conflict resolution problemsolving banking software systems financial software systems

Work Mode

On-site

Job Type

Full Time

Job Description

As a Branch Operations Manager at Tata Motors Finance, your role will involve overseeing daily branch operations in Tezpur. You will be responsible for managing and training staff, ensuring high levels of customer service, monitoring financial transactions, and ensuring compliance with company policies and regulations. Your coordination with other branches, sales teams, and efficient handling of customer inquiries and issues will be crucial. Key Responsibilities: - Oversee daily branch operations - Manage and train staff - Ensure high levels of customer service - Monitor financial transactions - Ensure compliance with company policies and regulations - Coordinate with other branches and sales teams - Handle customer inquiries and issues effectively Qualifications Required: - Experience in Branch Operations, Financial Transactions, and Compliance - Strong Leadership and Staff Management skills - Excellent Customer Service and Interpersonal Communication skills - Problem-solving and Conflict Resolution skills - Proficiency in using banking and financial software systems - Ability to work independently and as part of a team - Bachelor's degree in Finance, Business Administration, or related field - Experience in the vehicle financing industry is a plus,

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Branch Operations Manager