Branch Operation Manager

As a Branch Operations Manager for Micro Business Loans, your role is crucial in overseeing the day-to-day operations of the branch, specifically focusing on Disbursement and maintaining strong customer relationships. Key Responsibilities: - Manage the Disbursement process for Micro Business Loans efficiently. - Ensure timely processing and maintain quality standards for all loan files at the time of disbursement. - Verify and approve MBL cases on the system in adherence to company policies and parameters. - Collaborate with Sales, Credit, and FCU stakeholders regularly to address process improvements, policy changes, and daily operational tasks. Qualification Required: - Graduation in any field. - Post-graduation in any field (optional). With a minimum of 3 years of experience in Operations or Customer Service, you are well-equipped to handle the responsibilities of this role effectively.,