Branch Manager-Rural

Job Description

Job Requirements Job Description: Branch Manager-Rural at IDFC FIRST Bank Company Overview IDFC FIRST Bank is a leading private sector bank in India, committed to providing innovative financial solutions to its customers. With a strong presence in the rural areas, the bank aims to empower and uplift the rural communities by providing them with access to banking services. Job Title: Branch Manager-Rural Job Type: Full-Time Job Category: Others Department: Retail Banking > Rural Banking > Liabilities > Branch Management > Branch Sales Location: Abohar, Punjab, India Additional Parameters Must have a strong understanding of the rural market and customer needs Ability to lead and manage a team of sales and service staff Excellent communication and interpersonal skills Proficient in local language (Punjabi) and English Willingness to travel within the assigned region Knowledge of banking products and services, particularly in the rural sector Strong sales and customer service orientation Ability to handle and resolve customer complaints and issues Proficient in MS Office and other relevant software Job Summary We are seeking a highly motivated and experienced Branch Manager-Rural to join our team at IDFC FIRST Bank. The ideal candidate will have a strong understanding of the rural market and customer needs, and will be responsible for managing the overall operations of our rural branch in Abohar, Punjab. Key Responsibilities Develop and implement strategies to achieve branch targets and increase profitability Lead and manage a team of sales and service staff, providing guidance and support to ensure their success Build and maintain relationships with existing and potential customers in the rural market Identify and tap into new business opportunities in the rural sector Ensure compliance with all banking regulations and policies Monitor and analyze branch performance, and take corrective actions as needed Handle and resolve customer complaints and issues in a timely and effective manner Conduct regular training and development programs for branch staff to enhance their skills and knowledge Collaborate with other departments to ensure smooth functioning of the branch and overall business growth Prepare and submit reports on branch performance, market trends, and customer feedback to senior management Qualifications And Skills Bachelor's degree in Business Administration, Finance, or a related field Minimum of 5 years of experience in banking, with at least 2 years in a managerial role Strong understanding of the rural market and customer needs Excellent leadership, communication, and interpersonal skills Proficient in local language (Punjabi) and English Proven track record of achieving sales targets and managing a team Sound knowledge of banking products and services, particularly in the rural sector Ability to handle and resolve customer complaints and issues effectively Proficient in MS Office and other relevant software If you are passionate about making a difference in the lives of rural communities and have the required skills and experience, we would love to hear from you. Join us at IDFC FIRST Bank and be a part of our mission to empower and uplift the rural sector. Show more Show less