Branch manager

The Branch Manager will be responsible for leading the branch operations, driving business growth, and ensuring customer satisfaction in products such as Fixed Deposits (FD), Recurring Deposits (RD), Chitty, Gold Loans (GDLs), and other loan products. The role requires strong leadership, sales orientation, and compliance management to achieve business targets and maintain branch profitability.

Key Responsibilities:

• Business Development & Sales
• Drive sales and business growth of FD, RD, Chitty, Gold Loans, and other loan products.
• Act as the Business Head of the branch, ensuring monthly/quarterly targets are met.
• Identify new business opportunities and build strong relationships with customers and local markets.
• Branch Operations & Leadership
• Manage day-to-day branch operations, ensuring smooth functioning.
• Lead, guide, and motivate branch staff to achieve high performance.
• Monitor branch cash flow, customer service, and compliance with company policies.
• Customer Relationship Management
• Ensure excellent service delivery to retain and grow customer base.
• Resolve customer queries and grievances effectively.
• Build trust and long-term relationships with customers.
• Compliance & Risk Management
• Ensure all regulatory and cooperative society norms are strictly followed.
• Safeguard company assets and minimize risk.
• Oversee audits, MIS reports, and adherence to operational policies.

Key Skills & Competencies:

• Strong knowledge of cooperative society products (FD, RD, Chitty, Gold Loan, Business Loans).
• Proven leadership and people management skills.
• Excellent communication, negotiation, and customer-handling skills.
• Sales-driven mindset with ability to achieve and exceed targets.
• Strong organizational and decision-making ability.

Job Types: Full-time, Permanent

Pay: From ₹25,000.00 per month

Work Location: In person