Branch Manager - Chits

Job Title: Branch Head - Chits Company: Gentleman Chit Funds Co (I) Pvt. Ltd Employment Type: Full-Time Experience Required: Minimum 5 Years Qualification: Bachelor’s Degree (MBA Preferred) Industry: Financial Services / Chit Funds / NBFC About the Company Gentleman Chit Funds Co (I) Pvt. Ltd , part of the Gentleman Group of Companies, is a trusted name in the financial services sector, offering customer-centric solutions and transparent chit fund operations. With a strong network across the region, we’re looking for result-driven professionals to lead our branch operations. Position Overview We are seeking a highly motivated and experienced Branch Head to take full ownership of branch performance. This role requires strong leadership, business acumen, and a target-driven mindset to oversee sales, collections, team supervision, customer relationship management, and daily branch operations. Key Responsibilities Take complete responsibility for branch business performance, including sales and collection targets. Recruit, train, lead, and motivate branch staff including Sales Executives, Admin, and Customer Support teams. Monitor daily business activity and implement strategies to improve performance. Achieve monthly targets in chit registrations, renewals, and due collections. Review staff performance, ensure target adherence, and manage underperformance through corrective measures. Ensure operational and documentation compliance as per company standards. Build and maintain strong relationships with existing customers while driving new customer acquisition. Ensure adherence to SOPs, audit standards, and timely reporting to senior management. Handle customer grievances, operational issues, and ensure smooth day-to-day branch functioning. Coordinate with HO departments including Sales, Finance, HR, and Legal for business and compliance alignment. Key Performance Indicators (KPIs) 100% achievement of monthly sales and collection targets 97%+ regular bucket collection ≤10% staff attrition at branch level 100% compliance with SOPs, audits, and internal policies 100% accuracy and timeliness of reports and updates Candidate Profile Experience: Minimum 5 years in branch management/supervisory role. Education: Bachelor’s degree (MBA in Marketing/Finance is an advantage). Industry Preference: Chit Funds, NBFC, Banking, or similar financial institutions/ Technical Skills: MS Office, Data Analysis, Reporting Tools. Leadership Skills: Team management, performance coaching, target orientation. Communication Skills: Strong customer communication and interpersonal abilities. Mobility: Two-wheeler with valid license preferred. Gentleman Chit Funds Co (I) Pvt. Ltd is an equal opportunity employer. We encourage goal-oriented professionals with leadership potential to be part of our expanding team. Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹40,000.00 per month Benefits: Internet reimbursement Leave encashment Paid sick time Schedule: Day shift Fixed shift Morning shift Supplemental Pay: Commission pay Performance bonus Work Location: In person