Branch Head

LOCATION: CALICUT, TRIVANDRUM, KOTTAYAM, THRISSUR, ERNAKULAM. CONTACT NO :9072571392

Key Responsibilities:

• Drive branch-level business targets with a strong focus on

  liability product mobilization

  (FDs, RDs) and

  third-party product sales

  (life/general insurance, mutual funds, etc.).
• Strategically grow the

  retail deposit base

  by building long-term relationships with HNIs, retail customers, and SMEs.
• Promote cross-selling of financial products to maximize customer wallet share and enhance profitability.
• Ensure end-to-end branch operations including customer onboarding, KYC, documentation, and service delivery.
• Achieve high levels of

  customer retention

  , service satisfaction, and product penetration through personalized banking experience.
• Lead, train, and motivate the branch team to perform across liabilities, third-party distribution, and customer service.
• Build strong relationships with local influencers, corporate clients, and business partners for referral generation and business development.
• Monitor compliance with internal policies and external regulatory requirements (RBI, SEBI, IRDAI).
• Ensure audit readiness, risk mitigation, and adherence to all operational and service standards.
• Report branch performance, product-wise sales, customer feedback, and market insights to senior leadership.
• Collaborate with product and marketing teams to execute local promotional campaigns and financial literacy drives.

Ideal Candidate Profile:

• Graduate/Postgraduate in Business, Finance, or related fields (MBA/CFP preferred).
• 3-10 years of experience in BFSI/NBFC, with strong exposure to

  liability product mobilization

  and

  third-party distribution

  .
• Deep understanding of retail banking products, customer engagement, and sales strategies.
• Proven track record in leading teams, achieving branch-level deposit and fee income targets.
• Strong interpersonal, communication, and regulatory awareness skills.

What We Offer:

• Competitive fixed compensation + attractive variable incentives
• Leadership opportunity in a fast-growing, customer-focused financial institution
• Career advancement and training in retail wealth and banking services