Branch Head

As the Branch Head, your main role is to supervise client satisfaction and retention, along with ensuring the smooth functioning of daily operations. This position requires you to prioritize building lasting relationships with current clients and aligning business goals with customer satisfaction. You will be responsible for overseeing sales teams and operations to guarantee efficient business processes and successful client engagement. Your responsibilities will include: - Serving and retaining clients: Serve as a primary point of contact for current clients, ensuring they receive exceptional service and that their needs are understood and addressed proactively. - Organizing sales visits: Regularly plan sales visits for the Regional Sales Manager to meet with existing clients, focusing on maintaining strong relationships and identifying new business opportunities. - Managing client relationships: Ensure that all sales targets and strategies are in line with the ongoing requirements of existing clients, fostering trust and encouraging repeat business. - Supervising daily operations: Oversee the day-to-day operations of the branch, including managing the sales pipeline, processing orders, and providing consistent customer support. - Conducting performance reviews: Monitor and assess the performance of your sales managers, specifically their capacity to retain and expand existing accounts. Your role as the Branch Head will involve a strategic focus on customer relationships, team management, sales strategy, performance evaluation, and cross-functional collaboration to drive business growth and ensure client satisfaction.,