1821 Bpo Operations Jobs - Page 20

Resolving customer queries over chat & voice Salary upto 5LPA Fresher and Experience both are welcome 5 Days working Rotational Shifts Rotational Week Off Cabs provided Interested Candidates Can call/ WhatsApp on HR Dev- 9024748407 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Backend Operations Executive Backend workflow management of onshore resources Handling the functional mailboxes Providing an excellent customer service by responding to emails requests within 24 Hrs Client co-ordination Recognize and escalate urgent/sensitive issues to Manager Complete additional tasks as assigned Ensure SLA target are achieved Generating various reports based on the instructions Sending the scheduled reports as per schedule

We are looking for a dynamic and experienced Training & Quality Head to lead our learning, development, and quality assurance initiatives. The ideal candidate will ensure that all associates are well-trained, consistently meet quality standards, and contribute to superior customer experience. Key Responsibilities: Training: Design, implement, and manage comprehensive training programs for new hires and ongoing employee development. Develop training content, materials, and assessments tailored to business processes and client requirements. Collaborate with operations and HR teams to identify skill gaps and training needs. Track training effectiveness through assessments, feedback, and perform...

Position Summary: We are looking for energetic and customer-focused BPO Associates to join our team. As a BPO Associate, you will handle customer interactions, resolve issues, and ensure high levels of customer satisfaction across various communication channels such as phone, email, or chat. You will play a key role in representing our company or client with professionalism and efficiency. Key Responsibilities: Handle inbound and outbound calls, emails, or chat messages as per process requirements. Provide accurate information and resolve customer queries in a timely manner. Follow standard operating procedures (SOPs) and company protocols. Maintain detailed and accurate records of interacti...

Interview Venue :Wisdom Bridge Management consultants Singasandra, Hosur main Road Bangalore Interview date: 10th Oct 2025-10th Nov 2025 Landmark: Singasandra Govt school and Post office Timings-10AM to 1PM Contact Priti: 8147492898,080-49546910 Required Candidate profile Walk-in Any Fresher's 2018-2025 passed out Resolving customer queries, Chat and Voice, Excellent English Communication and Interpersonal Skills, MIS Reporting and Backend Operations. Perks and benefits 5 days of Working Salary best in the Industry

Interview Venue :Wisdom Bridge Management consultants Singasandra, Hosur main Road Bangalore Interview date: 10th Oct 2025-10th Nov 2025 Landmark: Singasandra Govt school and Post office Timings-10AM to 1PM Contact Priti: 8147492898,080-49546910 Required Candidate profile Walk-in Any Fresher's 2018-2025 passed out Resolving customer queries, Chat and Voice, Excellent English Communication and Interpersonal Skills, MIS Reporting and Backend Operations. Perks and benefits 5 days of Working Salary best in the Industry

Interview Venue :Wisdom Bridge Management consultants Singasandra, Hosur main Road Bangalore Interview date: 10th Oct 2025-10th Nov 2025 Landmark: Singasandra Govt school and Post office Timings-10AM to 1PM Contact Priti: 8147492898,080-49546910 Required Candidate profile Walk-in Any Fresher's 2018-2025 passed out Resolving customer queries, Chat and Voice, Excellent English Communication and Interpersonal Skills, MIS Reporting and Backend Operations. Perks and benefits 5 days of Working Salary best in the Industry

Hiring for US Healthcare Voice & Blended Process Need Grad with 7Month of Exp. UG with 1 year of Exp. Salary Upto 22k in hand, 3.20LPA Loc- Gurgaon Sat/Sun off Fixed Night shifts 5 days working Both side Cab Meal Call & WhatsApp Ritika- 9625633417

Manage radiologist credentialing . Support critical result communication between radiologists, physicians, and healthcare providers. Maintain and troubleshoot PACS systems for image storage and transfer Ensure HIPAA compliance & patient data records. Required Candidate profile Excellent written & verbal English communication Familiarity with PACS systems, credentialing software, and MS Office tools. Candidate should be willing to work in night shift Perks and benefits Attractive remuneration WFH in the beginning

Company Description As India's largest insurance broker, Policybazaar is committed to making insurance accessible and understandable for every Indian. Since 2008, we have been at the forefront of transforming the insurance sector by providing transparent, efficient, and unbiased solutions tailored to the diverse needs of over 80.5 million registered users With a dominant market share of over 93% in the digital insurance aggregator space and annual premium collection exceeding 15,000 crore in FY24,Join us on our mission to make insurance simple, accessible, and effective for all. Role Description The Leader, is responsible for overseeing and managing a team of sales representatives to meet an...

Company Description As India's largest insurance broker, Policybazaar is committed to making insurance accessible and understandable for every Indian. Since 2008, we have been at the forefront of transforming the insurance sector by providing transparent, efficient, and unbiased solutions tailored to the diverse needs of over 80.5 million registered users With a dominant market share of over 93% in the digital insurance aggregator space and annual premium collection exceeding 15,000 crore in FY24,Join us on our mission to make insurance simple, accessible, and effective for all. Role Description: The Leader, is responsible for overseeing and managing a team of sales representatives to meet a...

Minimum 1 year of International BPO Experience. The designation of Team Leader should be on paper. 1 year of TL experience is required. Excellent Communication skills. Budget 7 lacs Contact Harpreet 9501852537

Role & responsibilities Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction Insurance Sales (Health/Motor/Life) Establish & Manage Relationships / Engagement with the Clients. Oversight of team organizes resources, sets goals, call out strategy from Executives and client on a day to day basis, reporting responsibilities To monitor and document the work schedule of staff and absences. Build strong partnership with the client by growing and nurturing the existing relationships to ensure operational cohesion & effective foundation for future growth Taking weekly and monthly calls with clients to unde...

Role & responsibilities Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction Insurance Sales (Health/Motor/Life) Establish & Manage Relationships / Engagement with the Clients. Oversight of team organizes resources, sets goals, call out strategy from Executives and client on a day to day basis, reporting responsibilities To monitor and document the work schedule of staff and absences. Build strong partnership with the client by growing and nurturing the existing relationships to ensure operational cohesion & effective foundation for future growth Taking weekly and monthly calls with clients to unde...

Role & responsibilities Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction Insurance Sales (Health/Motor/Life) Establish & Manage Relationships / Engagement with the Clients. Oversight of team organizes resources, sets goals, call out strategy from Executives and client on a day to day basis, reporting responsibilities To monitor and document the work schedule of staff and absences. Build strong partnership with the client by growing and nurturing the existing relationships to ensure operational cohesion & effective foundation for future growth Taking weekly and monthly calls with clients to unde...

- Bangalore Were hiring experienced professionals in US Healthcare! : •4+ yrs. US Healthcare claims experience for Non Voice (Claims adjudication/claim processing) • 4+ yrs. of experience in International contact Centre (Inbound Voice) Claims adjudication in US Healthcare or Internation contact center experience is mandatory. Should have good communication skills Speak , read and written . Open : • Operations -Team Leader / AM/DM/M/SM •Quality Specialist & TL Quality •Subject Matter Expert (SME) •Process Trainers. •WFM- RTA/ Cap Planning/ Forecasting & Scheduling (Specialist, AMs and DMS ) ? •Leading US Healthcare brand •Fast-track growth & leadership opportunities •Attractive benefits & rew...

Roles and Responsibilities Urgent openings for the positions of Assistant Manager for Call Center ( BFSI / Sales) EXPERIENCE: 1- 8 yrs Qualification: Minimum Graduation //Diploma Language - English and Hindi Salary : As per Industry Standard Email- Kamolika.RoyChoudhury@imarque.co.in Contact Us: 8336067060/8925881711 Address: i Marque Solutions, 8th Floor, Millennium City IT Park,Tower 1, Sector 5, Salt Lake, Kolkata, West Bengal 700091. Near Collage more Desired Candidate Profile Perks and Benefits

Roles and Responsibilities Urgent openings for the positions of Assistant Manager for Call Center ( BFSI / Sales) EXPERIENCE: 1- 8 yrs Qualification: Minimum Graduation //Diploma Language - English and Hindi Salary : As per Industry Standard Email- Kamolika.RoyChoudhury@imarque.co.in Contact Us: 8336067060/8925881711 Address: i Marque Solutions, 8th Floor, Millennium City IT Park,Tower 1, Sector 5, Salt Lake, Kolkata, West Bengal 700091. Near Collage more Desired Candidate Profile Perks and Benefits

We are looking for Freshers to work for Domestic and International companies Freshers and Experience both can apply Easy selection, Walk-in Interview, Salary up to 26000 Need Good English speaking Call HR Zeba 7304275215 Butool 7897434505

JOB DESCRIPTION : Key Responsibilities: Make outbound calls to US-based insurance companies/patients/Helpdesk as per process requirements. Engage customers in meaningful conversations to promote products/services or gather required information. Handle objections professionally and escalate complex issues when necessary. Collaborate with team leads and quality analysts to improve call quality and performance. Ensure compliance with company policies and US calling regulation Required Skills & Qualifications: Bachelors degree (Mandatory) Open to Work from Office Excellent verbal communication and interpersonal skills. Familiarity with CRM tools and call center software. Ability to work night sh...

We are looking for Freshers to work for Domestic and International companies Freshers and Experience both can apply Easy selection, Walk-in Interview, No sales, No Target, Salary up to 35000 Need Good English speaking Call HR Bushra 7666450996

Roles and Responsibilities Manage daily operations of the team, ensuring efficient call handling and customer satisfaction. Monitor shrinkage rates and implement strategies to reduce attrition within the team. Handle grievances and escalate issues promptly to senior management when necessary. Ensure compliance with company policies, procedures, and regulatory requirements. Conduct regular performance reviews and provide feedback to team members.

Greetings From Scorelabs Inc ! Good Communication Skills in Bengali & Hindi Experienced and also Freshers are Welcome Dayshift for Female and Male Should be a Graduate Age limit:Max 30 Required Candidate profile Any Graduate, are eligible Immediate Joiner AGE LIMIT 30 Should be Interest for Support / Sales / Service Voice process Open for Domestic & International Hr Anvitha - 9642255812

Key Responsibilities Team Leader (International Voice Process) Lead & Manage : Guide a team of voice agents to achieve and exceed SLA targets in Quality, AHT, CSAT, and Attendance . Performance Monitoring : Monitor live calls, dashboards, and metrics; provide timely feedback and coaching to agents. Escalation Management : Handle escalated customer queries promptly to ensure effective resolution. Team Engagement : Conduct daily huddles and weekly performance reviews while maintaining high team motivation. Cross-Functional Collaboration : Work closely with QA, Training, and Workforce teams to drive continuous performance improvement. Reporting & Analysis : Prepare performance reports and atten...

Location: [Ahmedabad] Salary: Competitive + Performance Incentives Shift Timing: (Rotational Shifts)/(Day-Night) Job Type: Full-Time/Work From Home Option Candidate should be qualified enough to interact and communicate with international Clients