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Walk-in Any Fresher's/Expr- Backend Operations/Data Entry/Bpo/Email Chat Process

Walk-in Any Fresher's/Expr- Backend Operations/Data Entry/Bpo/Email Chat Process

Wisdom Bridge Management Consultants

0 - 3 years

0 Lacs

bangalore hosur mysore ramanagara bangalore rural nelamangala chennai chittoor krishnagiri anantpur

Posted:2 weeks ago| Platform: Shine logo

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Skills Required

non voice email process handling customer queries data entry chat process backend operations back office kpo banking operations bpo operations

Work Mode

On-site

Job Type

Full Time

Job Description

Backend Operations Executive
Backend workflow management of onshore resources
Handling the functional mailboxes
Providing an excellent customer service by responding to emails requests within 24 Hrs
Client co-ordination
Recognize and escalate urgent/sensitive issues to Manager
Complete additional tasks as assigned
Ensure SLA target are achieved
Generating various reports based on the instructions
Sending the scheduled reports as per schedule

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