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BPC CSO Professional

BPC CSO Professional

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Axis Bank

8 - 12 years

4 - 8 Lacs

mumbai

Posted:3 hours ago| Platform:

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Skills Required

communication skills written css wordpress cms presentation skills banking operations problem solving photoshop sales javascript jquery clearing operations written communication writing leadership content writing php html mysql communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

WBO:CCPH BPC CSO INTERNAL USAGE No of Vacancies Reports to CSM (BPC) or Branch Head Is a Team leader N Team Size Grade DM / AM Business Corporate Centre Department Wholesale Banking Operations Sub - Department Location Across India About Wholesale Banking Operations Wholesale Banking Operations Department focuses on the operational activities of corporate products viz Current Accounts, CMS, Trade & Forex,etc It also focuses on onboarding of customers, portfolio management and services of the corporate customers About the Role As a part of the wholesale banking operations team, Customer Service Officers (BPC) are responsible for providing over-the-counter service to fulfill the needs of existing as well as potential CMS customers CSO (BPC) are required to handle service requests, process transactions efficiently and within the stipulated time ---

Ensure service delivery to CMS customers within the stipulated timelines

Generate income from CMS customers

Process error-free CMS transactions

Cross-sell digital solution to customers viz Paypro/Power Access/CIB

Reconcile all CMS Pool a/c within the defined time

Resolve customer complaints within the stipulated timelines

Qualifications

Graduate in any Discipline

MBA/PGDBM in Finance /Systems/Ops Research/ Networking will be preferred

Role Proficiencies

A successful candidate should possess the following:

Knowledge of banking regulations and norms

Knowledge of CMS products of the Bank

Dealt with CMS Sales/CMS Service

Good communication (both verbal and written) skill in both English and the local language

Ability to handle pressure

and meet deadlines

Basic knowledge of IT

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Axis Bank

Banking

Mumbai

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BPC CSO Professional