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0.0 - 5.0 years
2 - 2 Lacs
Kolkata
Work from Office
Ecommerce Chat (Non voice Process) -It’s International Process Excellent communication skills Minimum Qualification Required 10+2 or above For fresher): 21 K CTC & 17 K in hand & For Experienced (1 year any BPO exp .) CTC- 23 K & 18.5 K In hand Required Candidate profile Training will be done on day time only Shift –Night shift (04:00 PM to 11: 00 AM, Any 9 hours Shift) Cab facility: in odd hours only (11:00 PM to 05:00 AM; either pick/drop) Weekly Offs – 2 Rotational
Posted 4 days ago
0.0 - 1.0 years
1 - 3 Lacs
Hyderabad
Work from Office
Role & responsibilities Handle inbound and outbound voice calls to address customer inquiries and resolve issues effectively. Respond to customer emails and provide timely and accurate resolutions. Engage in semi-voice or blended voice processes, combining both call and email/chat interactions. Provide exceptional customer service by addressing customer concerns professionally and empathetically. Assist customers in understanding products or services and resolving any technical or operational challenges. Work collaboratively with the team to ensure targets and service levels are met. Maintain accurate and detailed records of customer interactions and transactions. Adhere to company policies, procedures, and compliance guidelines while managing customer interactions. Preferred candidate profile 0-1 year of experience in customer support, voice, non-voice, or semi-voice processes. Strong verbal and written communication skills. Basic understanding of email support, inbound and outbound call handling. Ability to multi-task and manage time efficiently in a fast-paced environment. Proficiency in handling HRBPO or BPO-related tasks is a plus. Customer-focused attitude with the ability to maintain professionalism under pressure. Freshers with excellent communication and problem-solving skills are encouraged to apply. Perks and benefits We provide 10,000 - 20,000 per month as an incentive. We provide 2 Lacs insurance.
Posted 4 days ago
0.0 - 5.0 years
3 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Resolving customer queries over chat or voice Salary upto 4.5LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates can whatsapp on HR Arpit- 9680618449 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility
Posted 4 days ago
0.0 - 5.0 years
3 - 5 Lacs
Navi Mumbai, Pune, Mumbai (All Areas)
Work from Office
Resolving customer query over chat or voice Salary upto 5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates can Call/Whatsapp HR Anju- 8949309495 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility
Posted 4 days ago
0.0 - 5.0 years
3 - 4 Lacs
Kota, Ajmer, Jaipur
Work from Office
Resolving customer queries over chat or voice Salary upto 4.5LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR Anayana- 8949100336 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility
Posted 4 days ago
1.0 - 3.0 years
2 - 3 Lacs
Noida
Work from Office
Job description We are looking for a creative individual to handle customer escalations on Chat. You will manage sensitive issues, and ensure a seamless customer experience through timely and professional responses. Process - Telecom Location - Noida, Sector 62 Days of working : 5 Days a week / Rotational off and shifts Remuneration: Up to 3.25 LPA +PLI Twice a Year+ Night shift allowances for Male candidates +Medical Insurance Qualification - Graduation is Mandatory Remuneration - 27.6K CTC PM Experience - Min 1 Year & Maximum 2 years Experience in customer service, handled Customer Escalations on Chat or Email current or previous. Roles & Responsibilities: Handling customer queries on chat or Email . Handling customer escalations/grievances. Handling escalations on chat or Email. Providing resolution to the customers. Interested candidates can connect with Ms. Sanjana on 8527857726.
Posted 4 days ago
6.0 years
2 - 3 Lacs
Mumbai Suburban
Work from Office
We are hiring for customer support for voice and non voice 5 days working 2 rotational week off undergraduate and graduate both can apply salary :- 19k to 29k + incentives HR Arti 9522754537
Posted 4 days ago
1.0 - 6.0 years
3 - 4 Lacs
Chennai
Work from Office
Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the worlds top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes. Designation : Engineer Job Location : Chennai Shift : Night shift Job Responsibilities: The Technical Support Agent role is responsible for providing upbeat customer service as a contact center representative to assist current voice and high-speed internet customers. Troubleshoots service-related issues including hardware and software configurations. All contacts are inbound and are technical support only. Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service. Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting. Walks customers through common phone hardware and software configurations to maximize service functionality. Provides solutions and resolution resources for customer repair problems. Interfaces with customers over the phone providing status updates and ensuring service has been restored. Schedules a technician dispatch for on-site service calls when necessary. Escalates appropriate technical issues to upper-level technical support when needed. Technical skills: Ability to multi-task in a Microsoft Windows environment and utilize multiple programs for troubleshooting. Requires customer contact and the ability to effectively communicate over the phone with both internal and external customers. Must be a consistently flexible, independent, self-motivated problem solver who enjoys working in a fast-paced environment. Demonstrated strong interpersonal communication skills when working with both internal and external customers. Ability to work flexible hours including evenings, weekends, holidays, and overtime is required. Experience with common internet software is preferred. 12 18 months experience in technical support, help desk, and/or contact centers. Energy & passion to achieve service results while demonstrating the Spirit of Service for customers and co-workers An ability to probe, problem solve and offer the right product solutions to our customers. Strong typing and computer navigation skills with knowledge of Windows. Proficient in working with several computer applications and databases, managing through multiple systems programs and screens simultaneously. Experience in complaint handling and resolution. Exemplary oral and written communication skills in English. Strong communication and comprehension skills speaks clearly, strong vocabulary skills, pleasant delivery, pleasant tone & temperament. Other Competencies Innovation & Agility Ownership & Accountability Communication & Self Awareness Customer First Urgency & Courage Collaboration & Alignment Celebration & Have Fun Effective Decisions
Posted 4 days ago
0.0 - 4.0 years
2 - 3 Lacs
Noida, Gurugram
Work from Office
Hello Job Sekeers, Greetings from ShiningStars ITPL, Are you looking for something that can help you to build your communication skills as well can give you an hands on experince in a good company. Interested candidates can/apply-9214101672(Nishee). Location- Gurgaon / Noida Salary - UP TO 3LPA - 4LPA (unlimited incentives + quaterely bonus) Role & responsibilities Candidate will be responsible for attending the clients/customer. Candidates have to make sure to upgrade customer satisfaction after every call Candidate are responsible to adhere to company norms Candidates should maintain data on daily bases. Candidate will be responsible for onboarding new clients. Preferred candidate profile Undergradudate / Gradudate / Fresher / Experiences Intermediate communication skills. Candidates who are comforatble with rotational shifts shall apply. Benefits 5/6 Day Working 2 side cabs will be provided Quaterly Bonus of upto 3k will b added Incentives performance based Note- We are also Hiring for fixed day shifts / sales / inbound processes at Ncr location , Interested candidates can connect over call on the number mentioned below for more details. Interested candidates can/apply-9214101672(Nishee). #hiring #job alerts #vaccancy #fresher #immediate joiners #cs #sales #telesales #bpo
Posted 4 days ago
0.0 - 3.0 years
2 - 2 Lacs
Noida, Ghaziabad
Work from Office
Hi Jobseekers, Greetings from ShiningStarsITPL! We are hiring for Noida location. Any Undergraduate/Graduate who has excellent communication in English can easily apply. Location - Noida,Sector - 62 Process - Chat Process Profile - Customer Service Executive Working - 5.5 days Shift - Rotational Shifts Salary - For Fresher - 18 k ctc For Experience - 23k ctc. 4k Quarterly bonus Roles and Responsibilities Handle customer queries through chat support, email support, and non-voice processes. Provide accurate and timely resolutions to customers' issues. Maintain a high level of professionalism and courteousness in all interactions with customers. Collaborate with team members to achieve process goals and objectives. Ensure compliance with company policies, procedures, and regulatory requirements. Desired Candidate Profile 0-4 years of experience in BPO industry or related field (preferably). Graduate fresher or experienced candidate from any stream except technical background. Excellent communication skills in English language (written & spoken). Ability to work on rotational shifts including night shifts as per business needs. If you are interested can easily connect with me on mentioned number below -7355126736(Ishwari sonker). Thanks & Regards, Ishwari sonker Hr Executive ShiningstarsITPL
Posted 4 days ago
1.0 - 6.0 years
3 - 3 Lacs
Bangalore/ Bengaluru
Work from Office
We are Hiring for Non voice process !! Qualification : Grad / UG ( Min 1yr exp ) Location:Bangalore Salary:Upto 35K+inc Shifts :Rotational Virtual interview !! Call or whatsapp manya @8105833817 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.
Posted 4 days ago
1.0 - 6.0 years
3 - 3 Lacs
Bangalore/ Bengaluru
Work from Office
We are Hiring for Non voice process !! Qualification : Grad / UG ( Min 1yr exp ) Location:Bangalore Salary:Upto 35K+inc Shifts :Rotational Virtual interview !! Call or whatsapp manya @8105833817 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.
Posted 4 days ago
0.0 - 4.0 years
2 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hello Job Seekers, Greetings from Shining StarsITPL , We're Hiring: Customer Service Executive Locations: Delhi NCR | Gurgaon | Noida Looking to kickstart or grow your career in customer service? Join our energetic team and be a part of a company that values great communication, problem-solving, and customer satisfaction. Experience: 0 - 3 Years Salary: Up to 4 LPA Who Can Apply? Fresh graduates or candidates with up to 3 years of experience Excellent verbal and written communication skills Strong problem-solving skills and customer-centric attitude Ability to multitask and work well in a fast-paced environment Key Responsibilities: Handle incoming customer queries via phone, email, or chat in a professional manner Resolve customer complaints efficiently and ensure a positive customer experience Maintain accurate records of interactions and transactions Coordinate with internal departments to follow up on customer issues Ensure customer satisfaction and provide timely updates on pending queries Meet daily/weekly performance metrics and service quality standards Perks & Benefits: Comprehensive training and onboarding Fast-track career growth opportunities Performance-based incentives Exposure to a dynamic and supportive work environment Ongoing skill development and learning programs Paid time off and holidays Interested candidates can connect with the mentioned numbers -: 7651941988 ( Neha Saxena) 9250024048 ( Nandini ) Regards, Neha Saxena HR Executive #career #growth #oppoturnity #jobvacanies #bpo #newbeginning
Posted 4 days ago
1.0 - 5.0 years
4 - 7 Lacs
Pune
Work from Office
Job description We Are Hiring for International voice / Chat Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : PUNE Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @ 9606553812 / 6364808230 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!
Posted 4 days ago
1.0 - 5.0 years
4 - 4 Lacs
Hyderabad
Remote
Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com !!!Thanks & Regards HR TEAM!!!
Posted 4 days ago
0.0 - 3.0 years
1 - 4 Lacs
Pune
Work from Office
Role & responsibilities:- Excellent communication skills Experience in International BPO (Preferably in Insurance domain) Work Location :Pune Graduates Freshers/Experience UK/US Shifts (Rotational Shifts) Note :- Interested candidates kindly, share your CV on rudrika.sawant@wns.com or contact 8983041815
Posted 4 days ago
0.0 - 4.0 years
2 - 3 Lacs
Mohali, Chandigarh
Work from Office
Hiring For Chat Process In Mohali Location Location: Mohali Salary - 28000/- Qualification - 12th and above 5 Days Working Rotational off ,Rotational Shifts Cab Facility Provided Interested Candidate drop your CV on 9988352892 HR Sonali Required Candidate profile Good Communication Skills Required Fresher and Experience both can apply Male/Female both can apply Interested Candidate drop your CV on 9988352892 HR Sonali
Posted 4 days ago
1.0 - 6.0 years
3 - 5 Lacs
Gurugram
Work from Office
Customer Service Blended Process Any grad./ undergrad with 1 year customer service exp. can apply Gurgaon location 5 days working 2 roster off Rotational Shifts Both side cabs Extra Incentives Salary- upto 5.8 lpa Kashish-9910738003 Anjali-9354911705 Required Candidate profile Candidate must have excellent spoken English communication skills. Candidate must be comfortable working in any shifts from office. Candidate must be an immediate joiner. Face 2 Face interview only. Perks and benefits Both side cabs 2500 MIV Upto 4k allowance
Posted 4 days ago
1.0 - 6.0 years
3 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Profile: Technical CHAT PROCESS Work Mode: Work From Office Salary: 31K CTC Both Side Cab available Skillset Required: Good communication in English Need Technical Experience of troubleshooting Excellent verbal fluency Qualification: Graduate and undergraduate can considered Experience Required: Minimum 6 months of international process experience Interested Candidates can WhatsApp their resume 9988265439 KINDLY SHARE RESUME ON GIVEN WHATSPP NUMBER ONLY
Posted 4 days ago
1.0 - 6.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Greetings From Scorelabs Inc ! Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Required Candidate profile 0 - 1 year of chat or customer support, escalation experience in a B2B, B2C process Excellent verbal and written communication skills in English. Call Hr Akhila - 9121246597
Posted 4 days ago
0.0 - 5.0 years
1 - 3 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Job description Job Title: Customer Service Executive (International Process with Upselling or Interpreter): Blended Process Location: Gurgaon Excellent communication skills in English (both verbal and written). Qualifications: Graduates & Undergraduates Both can apply Excellent communication skills in English (both verbal and written). Experience: Freshers & Experienced Both Eligible Interview mode : Virtual only Salary: Up to 27k CTC To 31K CTC Perks & Benefits: Both Side Cab Facilities within hiring Zone. 5 Days working Rotational Shifts 2 Days roaster off To apply share below mentioned details along with resume on WhatsApp - 6393619575 (HR Sachin) or Sachin.Singh15@teleperformancedibs.com Name - Contact - Email - Qualification - Experience - Current Address - Thanks and regards Sachin Kumar Singh Talent Acquisition Executive.
Posted 4 days ago
0.0 - 4.0 years
2 - 3 Lacs
Mohali, Chandigarh
Work from Office
Location: [Chandigarh, Mohali] Eligibility qualification: 12th Pass / Graduate Salary: Up to 30k + Incentives Work Days: 5 days a week Shift: Rotational Cab facility: Provided Required Candidate profile Fresher / Experience both are welcome Male/Female candidates Interested can reach out on HR Sunidhi :- +91 75080 63397 Email : info.skywaysolution@gmail.com
Posted 4 days ago
0.0 - 5.0 years
3 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
WHATSAPP YOUR RESUME - GAGAN GUPTA - 7838781484 We are hiring for International Voice Process Customer Support roles with Teleperformance. Looking for candidates who are passionate about delivering excellent customer service to international clients. PROFILE - CUSTOMER SERVICE EXECUTIVE/SENIOR CUSTOMER SERVICE EXECUTIVE/SALES EXECUTIVE SALARY - 24K IN HAND TO 40K IN HAND + LUCRATIVE INCENTIVES FREHER SALARY - 24K IN HAND FOR EXPERIENCE - UPTO 40K IN HAND BOTH SIDE CAB PROVIDED ROTATIONAL SHIFTS 5 DAYS WORKING 2 ROTATIONAL WEEK OFFS WORK LOCATION - GURGAON / NOIDA Preferred candidate profile Key Responsibilities: Handle inbound/outbound calls and resolve customer queries Ensure customer satisfaction with timely and professional solutions Follow communication scripts and standard procedures Work in rotational shifts (including night shifts) Eligibility: Graduates/Undergraduates can apply Must have excellent spoken English International voice process experience preferred Freshers with exceptional communication skills are also welcome Shift & Schedule: Rotational Shifts (24x7) 5 Days Working Location: Noida or Gurugram (Candidate must be open for either location) Perks and Benefits: Attractive salary + Huge incentives Cab facility provided Opportunities for career growth Note: You will be screened and aligned to a suitable process based on your communication skills and experience. WHATSAPP YOUR RESUME - GAGAN GUPTA - 7838781484 https://chat.whatsapp.com/B8x5fXWbSNg1D0JDqHXusg
Posted 4 days ago
0.0 - 5.0 years
0 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Opening for International/ Domestic Bpo Inbound calls/Outbound/Chat process/ Medical Billing ,Blended Process, Travel process Location Mumbai/Thane/Navi Mumbai, Sal 15-35k, Required Immediate joining, Hsc /Grad fresher/Exp can apply, Int can cal/watsup pooja 8828150755 share cv on pooja@careerguideline.com
Posted 4 days ago
0.0 - 5.0 years
3 - 6 Lacs
Pune
Work from Office
Job Opening: International Voice / Blended Process Pune Location Location: Pune, Maharashtra Process: International Voice / Blended (Logistics, Retail, Insurance) Job Overview: Join our dynamic and fast-paced international BPO team! We are hiring for voice and blended processes, offering excellent growth opportunities and a competitive salary package. Whether you're a fresher or an experienced professional, this is your chance to build a global career in customer service. Salary Package: Fresher: 18000 to 20000 in hand per month (Up to 3 LPA) Experienced: Up to 6 LPA (30% Hike on Last In-Hand Salary, subject to experience and performance) Key Responsibilities: Handle inbound and outbound customer calls and chats (as per process requirement) Resolve customer queries with empathy and professionalism Meet quality and performance targets (AHT, CSAT, FCR, etc.) Maintain accurate records of customer interactions Ensure adherence to process compliance and guidelines. Eligibility Criteria: Minimum HSC (12th pass) or Graduate in any discipline Freshers with good English communication skills are welcome Experience in international voice/blended BPO will be an added advantage Excellent spoken English and ability to handle global customers Willingness to work in rotational shifts and night shifts Skills Required: Strong verbal and written communication Customer-first attitude Good problem-solving and interpersonal skills Basic computer and MS Office knowledge Why Join Us? Attractive salary & performance incentives International exposure Great work environment & team culture On-the-job training and career development How to Apply: Contact HR Kalyani: +91 9225600444 Email: kalyani.s@spes.in Note: No virtual Rounds of Interview REFRENCES ARE HIGHLY APPRICIATED
Posted 4 days ago
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