2760 Blended Process Jobs - Page 50

Provide customer support via phone, email, and chat Troubleshoot and resolve technical or service-related issues Follow up with customers to ensure issue resolution and satisfaction Continuously update product knowledge and contribute to support documentation Meet individual and team performance goals Required Candidate profile Qualification - 12/Grad/PG Rotational Shift Fresher / Experience Immediate joiners Candidate must be available for face to face round of interview 5 days working

Solve customer queries over calls, emails and chat Provide best assistance to customers Ensure resolution to clients International voice & chat process. Ability to compose grammatically correct, concise & accurate Required Candidate profile Ability to compose grammatically correct, concise & accurate paragraphs Excellent English Must be comfortable in rotational shifts UG/Grad/PG Fresher/Exp. Immediate joiners onlyCab Facility

INTERNATIONAL PROCESS Handle customer complaints, provide appropriate solutions Keep records of customer interactions Provide accurate information & Follow up to ensure resolution Required Candidate profile Fluency in spoken English Immediate Join UG/ Grad/ PG Fresher/experienced both can apply Rotational shift ( 24*7) 9 hrs shift (1 hr break) Work from office Immediate joiners only

Resolve customer inquiries via Call or Chat. Provide accurate and up-to-date information about products & services. Resolving customer issues to their satisfaction. 5 days working. 2 Rotational off. Required Candidate profile Immediate joiners Graduate/Undergraduate/Postgraduate Fresher/Experienced both can apply Must be flexible with rotational shifts Excellent verbal/written Communication Unlimited incentives.

Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING ITES MNCs - INT Voice / Non Voice roles for different locations in Pune -- Candidates residing in Pune may apply for the same.& outstation candidates need to relocate to Pune . Location --- Viman Nagar Job Description PROFILE - 1 --- Leading ITES MNC in Viman Nagar - Pune Process -- INTERNATIONAL Customer Support Voice / Blended . Eligible - Graduates with Minimum 1 year of BPO Exp . Excellent Communications Needed Salary- Rs 4.30 LPA --- Rs 6.25 LPA - . for 6 months--1 year plus Exp Candidates . Salary- upto Rs 3.10 Lpa --for freshers 5 days working / Cabs available / rotational shifts Roles and Responsibilities in an International Voice Process BPO Customer Interaction: Engage with customers over phone calls to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution: Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Adherence to Scripts: Follow predefined scripts and guidelines to maintain consistency and professionalism in all customer interactions. Adapt communication style to fit the customers needs while maintaining service standards. Quality Assurance Compliance: Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure calls meet internal quality and performance metrics (such as First Call Resolution, Customer Satisfaction, etc.). Performance Metrics: Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations: Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building: Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. -------------------------------------------------------------------------------------------------- FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WA with resume and profile interested & location . Vanshika 9628373762 Areesha 9628373763 Reba 9628373764 ##KVC CONSULTANTS LTD## ##NO PLACEMENT CHARGES##

Dealing with customer issues and churning out an easy-to-follow solution Handling customer concerns through Inbound and outbound calls Voice/Non-Voice Process 5.5 days working Rotational shifts Required Candidate profile Excellent English Communication Graduate/PG Undergrad with 6 months of experience. Fresher/Experienced both can apply Must be flexible with rotational shifts Unlimited incentives. Allowance. Bonus.

Job Responsibilities: Handle inbound and outbound customer calls professionally Respond to customer queries through email and live chat Provide accurate, timely, and effective solutions to customer concerns Ensure high levels of customer satisfaction through excellent service delivery Adhere to shift schedules and performance metrics Work Conditions: 5 days working with 2 rotational week-offs Rotational shifts (24x7) Both-side cab facility provided Immediate joiners required Face-to-face interview mandatory Candidate Profile: Excellent English communication skills (spoken and written) Open to Undergraduates, Graduates, and Postgraduates Freshers and experienced candidates welcome Must be flexible with night and rotational shifts Strong interpersonal and customer-handling skills

We are seeking dedicated Customer Service Executives to handle international customer interactions. This role involves managing inbound and outbound communications with global clients, resolving queries, and ensuring high customer satisfaction. Key Responsibilities: Handle inbound and outbound calls/emails/chats for international customers Provide accurate information and resolve customer issues promptly Maintain detailed and updated customer records Follow global service standards and protocols Collaborate with cross-functional teams to address escalations Adapt communication style to diverse cultural contexts Candidate Profile: Excellent English communication skills (verbal and written) Comfortable working in rotational shifts Graduate or Undergraduate candidates eligible Freshers and experienced candidates welcome Immediate joiners preferred

Provide customer support via phone, email, and chat Troubleshoot and resolve technical or service-related issues Follow up with customers to ensure issue resolution and satisfaction Continuously update product knowledge and contribute to support documentation Meet individual and team performance goals Required Candidate profile Qualification - 12/Grad/PG Rotational Shift Fresher / Experience Immediate joiners Candidate must be available for face to face round of interview 5 days working

International voice/Chat process Dealing with customer issues and churning out an easy-to-follow solution Handling customer concerns through Inbound and outbound calls Must be flexible with rotational shifts Required Candidate profile 5 days working Rotational & Night shift Immediate joiners Excellent English Communication (must) Graduate/PG Undergrad Fresher/Experienced both can apply.

Greetings from KVC CONSULTANTS LTD. We are hiring now for Lucknow location for International Voice & Chat Process in Gomti Nagar. For more information go through the Job Description below. International E-Commerce Chat Process. Position 1: Customer Service Associate Process: NA MU Chat Location: Lucknow CTC : 26,260 Eligibility: Graduate / Undergraduate / Fresher / Experienced Shifts: 247 (5 Days Working) Work Mode: Work From Office International E-Commerce Voice Process. Position : 2 Customer Service Associate Process: Voice Internatioanal Location: Lucknow Salary: - Fresher- 28,000 CTC - Exp- 30,000 CTC Eligibility: Graduate / Undergraduate / Fresher / Experienced Shifts: 247 (5 Days Working) Work Mode: Work From Office Interested Candidates can Call or Whatsapp resume on below mentioned no's Devika - 9821182651 Simran - 9821182647 Riya - 9628373761 ##KVC CONSULTANTS LTD## ##NO PLACEMENT CHARGES##

Greetings from KVC CONSULTANTS LTD. We are hiring now for Lucknow location for International Voice & Chat Process in Gomti Nagar. For more information go through the Job Description below. International E-Commerce Chat Process. Position 1: Customer Service Associate Process: NA MU Chat Location: Lucknow CTC : 26,260 Eligibility: Graduate / Undergraduate / Fresher / Experienced Shifts: 247 (5 Days Working) Work Mode: Work From Office International E-Commerce Voice Process. Position : 2 Customer Service Associate Process: Voice Internatioanal Location: Lucknow Salary: - Fresher- 28,000 CTC - Exp- 30,000 CTC Eligibility: Graduate / Undergraduate / Fresher / Experienced Shifts: 247 (5 Days Working) Work Mode: Work From Office Interested Candidates can Call or Whatsapp resume on below mentioned no's Devika - 9821182651 Simran - 9821182647 Riya - 9628373761 Mahwish 9628373766 ##KVC CONSULTANTS LTD## ##NO PLACEMENT CHARGES##

Hi Jobseekers!! Greeting from ShiningstarsITPL!!! Job Title: Customer Service Executive MNC BPO (NCR Location) Location- Gurugram & Noida Industry: BPO / Call Centre / ITES Department: Customer Success, Service & Operations Role Category: Voice / Non-Voice Employment Type: Full Time, Permanent Job Description: We are hiring enthusiastic and customer-focused individuals for the position of Customer Service Executive at a leading Multinational BPO located in the NCR region . This is a great opportunity for freshers and experienced candidates looking to start or grow their career in the customer service domain. Key Responsibilities: Handle inbound and outbound customer calls professionally. Provide accurate information to customer queries. Resolve customer complaints with empathy and efficiency. Maintain detailed records of customer interactions. Follow company policies and procedures while maintaining service standards. Eligibility Criteria: Qualification: Any Graduate (Freshers can apply) Experience: Undergraduates must have minimum 6 months of experience in customer service/BPO. Skill Set: Excellent verbal communication skills in English are mandatory. Salary: Fresher: Up to 2 LPA Experienced: Up to 3.5 LPA (based on last drawn salary) Work Conditions: Rotational Shifts (Day/Night) 6 Days Working Weekly Off: Rotational Perks & Benefits: Professional work environment Career growth opportunities Training provided How to Apply: Contact Person: Kaynat Khan – HR Executive Mobile: +91-8957778258 Drop a text or WhatsApp your resume for quick response and interview scheduling. Thanks & Regards Kaynat Khan HR EXecutive ShiningstarsITPL

We are hiring for Customer Support ( Chat). Handle customer queries, resolve issues, and deliver excellent service. Excellent communication.

# Excellent verbal and written communication skills. #Strong problem-solving abilities # Rotational shifts #International/Domestic Process

Profile - Customer support executive location -Noida salary - 35K Qualification - undergraduate / graduate experience - 0- 2 years Skills - Good communication skills Contact Number - 8318747693 ( Mitali Hr)

Customer Service Associate International E-Commerce Process GRADUATE FRESHERS ARE ALSO WELCOME!!! Location: Lucknow Position: Customer Service Associate Process: International Voice & Chat Salary: Up to 30,000 CTC Eligibility: Graduate / Undergraduate / Fresher / Experienced Shift: 24*7 (5 Days Working) Need good communication skills

Gurgaon/Noida WFO Salary 15-35k inhand depends on communication/typing Rotational US shifts( 5days) Cabs/ Incentives/Insurance benefits Fresher/Experienced , 12th pass can also apply Voice/Chat customer handling role 8851848140

We have vacancy for International Chat support. Excellent communication required Chennai, Hyderabad & pune location. Work from office. 2 days rotational off. Both way cab provided. Minimum 1 yr of experience with excellent communcation is required. Excellent written and verbal communication is required. Sal max 5.5 lpa Graduation mandatory. Pls call Kishore 9176149292 for more info Immediate joining is required Thanks, kishore 9176149292

Job description Greetings from JobShop, India's Largest BPO Recruitment Company. We are hiring the following positions for various clients of ours, to apply with JobShop Call -HR Samreen On-7975182215. You can also visit our website jobshop.ai to chat with our HR Recruiters 1. Domestic Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call HR Samreen On-7975182215 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call HR Samreen On-7975182215 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call HR Samreen On-7975182215 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call HR Samreen On-7975182215 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Call HR Samreen On-7975182215 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru Role: Non Tech Support - Voice / BlendedIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducation Role: Chat Support

Handling customer queries over email, chats and calls Mode of interview -Virtual interview 5 days working with 2 rotational weeks off Rotational shifts (24/7) Cab facility available Required Candidate profile Need immediate joiners only Graduate fresher /experienced can apply Undergraduate with 6 months on paper experienced can apply Excellent English communication skill is required

Interacting with the Customers Offering amazing customer service Maintaining professionalism with customers Collect prompt and accurate customer feedback Work directly with customers & provide assistance. Required Candidate profile Excellent command over English communication Should have very good interpersonal skills Immediate joiners only Freshers/UG both can apply Candidate should be in delhi.

Handling customer queries over email, chats and calls Mode of interview -Virtual interview 5 days working with 2 rotational weeks off Rotational shifts (24/7) Cab facility available Required Candidate profile Need immediate joiners only Graduate fresher /experienced can apply Undergraduate with 6 months on paper experienced can apply Excellent English communication skill is required

Role: International Voice (Customer/Tech) Experience: 0-5 Yrs Salary: Fresher-Upto 2.8LPA Experience-Upto 4.0LPA Qualification: Undergrad/Graduate Location: Uppal, HYD Working Days: 4 Days Shifts: Night with 2 WAY CAB Call: Akshitha HR -85208 02095 Required Candidate profile Resume

Customer Service Associate International E-Commerce Process GRADUATE FRESHERS ARE ALSO WELCOME!!! Location: Lucknow Position: Customer Service Associate Process: International Voice & Chat Salary: Up to 30,000 CTC Eligibility: Graduate / Undergraduate / Fresher / Experienced Shift: 24*7 (5 Days Working) Contact or Wtsap ur cv : Kashish- 9899117267 Need good communication skills