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0.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
**"Exciting Call Center Opportunities!** - Apply once, get access to multiple job openings under one roof. - JobShop offers the best BPO jobs in Bangalore with immediate openings, competitive pay, and growth potential. Start your journey today! Job Details: Role: Customer Support International Voice Process Location: [only bangalore] Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Benefits: Freshers: 22,000/month + 4,400 Night Shift Allowance + Lucrative Incentives Experienced: 25,000/month + 4,400 Night Shift Allowance + Performance-Based Incentives Additional Perks: One-Way Cab Provided for Easy Commute Attractive Incentives Based on Performance Joining Bonus Get rewarded after completing 3 months! Growth Opportunities within the organization Work in a Dynamic, Supportive, and Fun Environment! Who Can Apply? Excellent Communication Skills in English Freshers & Experienced Candidates (Customer Support/International Process Experience Preferred) Willing to Work in Night Shifts Customer-Oriented with a Problem-Solving Attitude Why Join Alorica? Competitive Salary & Perks Performance-Based Growth Opportunities Work with a Leading Global Brand Friendly & Professional Work Culture Limited Openings Available! Don't Miss This Opportunity! Apply Now & Kickstart Your Career with Alorica! Would you like to add location details or any specific instructions for applicants? For More Details Call HR SK Anisul-7996177000 or 9964080000 or visit jobshop.ai to explore other open positions with us
Posted 5 days ago
0.0 - 5.0 years
2 - 4 Lacs
Hyderabad, Chennai
Work from Office
BPO for technical support Customer support Voice process Excellent communication req Chennai, Hyderabad, Pune, Gurgaon, Bangalore Freshers and Experienced both can apply US Shift Cab provided 2 days rotational off Graduation not mandatory Sal max 4 lpa + Incentivs Immediate joining required Please call Durga 9884244311 for further info Regards Durga 9884244311
Posted 5 days ago
1.0 - 5.0 years
4 - 5 Lacs
Hyderabad
Remote
Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com !!!Thanks & Regards HR TEAM!!!
Posted 5 days ago
1.0 - 6.0 years
3 - 3 Lacs
Bangalore/ Bengaluru
Work from Office
We are Hiring for International voice process !! Qualification : Grad / UG ( Min 1yr exp ) Location:Bangalore Salary:Upto 35K+inc Shifts :Rotational Virtual interview !! Call or whatsapp manya @9606523804 / 9606553812 / 9606521172 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.
Posted 5 days ago
0.0 - 2.0 years
2 - 2 Lacs
Bengaluru
Remote
We are Hiring for Voice process !! Qualification : Grad / UG ( Fresher / exp ) Location:WFH ( laptop Mandatory) salary upto 2.1L Shifts :Rotational shpuld be fluent in Malayalam** Call or whatsapp Manya @ 9606553811 / 9606553812 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.
Posted 5 days ago
0.0 - 2.0 years
2 - 2 Lacs
Bengaluru
Remote
We are Hiring for Voice process !! Qualification : Grad / UG ( Fresher / exp ) Location:WFH ( laptop Mandatory) salary upto 2.1L Shifts :Rotational shpuld be fluent in Malayalam** Call or whatsapp Manya @ 9606553811 / 9606553812 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.
Posted 5 days ago
1.0 - 5.0 years
4 - 5 Lacs
Hyderabad
Work from Office
Job description We Are Hiring for International voice / Chat Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : HYB Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @ 9606553812 / 6364808230 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!
Posted 5 days ago
1.0 - 5.0 years
4 - 5 Lacs
Pune
Work from Office
Job description We Are Hiring for International voice / Chat Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : PUNE Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @ 9606553812 / 6364808230 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!
Posted 5 days ago
1.0 - 6.0 years
2 - 5 Lacs
Pune, Bengaluru
Work from Office
Process Type: Voice – International Qualification: Graduate (Mandatory) Fresher & Exp both can apply Min 1 yr exp in Int Voice Process CTC- 2.5 TO 5.75 LPA 24*7 Shifts-WFO Location: Bangalore & Pune Immediate Joiner Only
Posted 5 days ago
0.0 - 5.0 years
1 - 3 Lacs
Vadodara/ Baroda
Work from Office
Walk ins CCE / Tele sales BPO- Vadodara FRESHER WITH EXCELLENT ENGLISH CAN ALSO APPLY Bulk Hiring - CCE / Tele sales- BPO- Vadodara Note :- Require Good Communication Language :- English & Hindi, or HINDI & GUJARATI Skills #Ability to handle customer queries. #Good convincing skills. #Quick learner. Ability to work in a team. #Also good computer skills. #Good selling skills. Salary :- 16 K CTC + Day and Night Shift Available ( Night Shifts Allowance + Incentives ) FOR TELESALES- SALARY UPT O 20 K + INCENTIVES Call / WhatsApp * Uma- 8287585554 * Mahi - 6307523164 * Sonal- 7037224020 * Cheshtha- 9315107361
Posted 5 days ago
1.0 - 6.0 years
1 - 5 Lacs
Kolkata, Bengaluru, Delhi / NCR
Work from Office
Collections Process 1+ International Voice Experience 31,920 in hand + 1,000 Wifi Allowance + 60k incv Good wifi speed Mandatory 5 Days Working Fixed Weekend Offs NO GAPS THAN 6 MONTHS Only Immediate Joiner Call or Whatsapp Sama @ 97960 00905
Posted 5 days ago
0.0 - 2.0 years
2 - 3 Lacs
Pune
Work from Office
US telecom Work place Hinjewadi 1. 21k in hand + 9K inc 2. Cab Both side 3. Night shift 4. Not hire any BE Gradates 5.Call 9875579762 We Don't Charge Money Share This job with your family and friends. Help people for chose right consultants. Required Candidate profile Fluency in spoken English is essential. Shifts- Rotational 24/7 US shifts. Both ways cab Tow days fix of Rotational Immediate joiners required.
Posted 5 days ago
0.0 - 2.0 years
2 - 3 Lacs
Pune
Work from Office
US telecom Work place Hinjewadi 1. 21k in hand + 9K inc 2. Cab Both side 3. Night shift 4. Not hire any BE Gradates 5.Call 9875579762 We Don't Charge Money Share This job with your family and friends. Help people for chose right consultants. Required Candidate profile Fluency in spoken English is essential. Shifts- Rotational 24/7 US shifts. Both ways cab Tow days fix of Rotational Immediate joiners required.
Posted 5 days ago
1.0 - 3.0 years
2 - 3 Lacs
Hyderabad
Work from Office
Interview Process: We mainly evaluate your english communication skills, including Speaking, Reading, and typing. Interview Rounds: HR Round Training Manager Round Operations Manager Round Job description Our Process Associate Trainees ( Proctors ) provide world class customer service client test takers by setting up and facilitating testing sessions to ensure support and integrity in the testing process. The Responsibilities: Proctor exams and other tests, virtually; includes "Start-Up", submission, and log-out of a test taker's exam in accordance with each clients exam rules Serve as a liaison between Operations staff and test takers to ensure resolution of disconnect issues that may occur during the exam process due to internet connectivity, video, audio, or other technical issues Log Active Interventions so they can be reported on at a Company level Supervise the investigation of any alleged breach of Disciplinary Regulations for test takers Interviewing test takers with required documentation Assist test takers to complete prerequisites of the exam Validate and Verify the identity of the test taker Supervise the examination for the entire period and document the same in the database. Participate in weekly review meetings. Report technical issues during the exam to the technical support team Provide excellent customer service to test takers and clients by using the business provided customer support tool including chat and email support. Additional Position Information: Work from Office Location: Malkajgiri Core Hours: Rotational - Night Shifts Core Days Worked: 5 Days Shift Schedules/Week off will be defined by the Work Force Management Team as per the business requirement. Desired Attributes: Excellent verbal and written communication (English required) Ability to communicate effectively with customers and employees Technical aptitude; preferably with proficiency in web-based applications, O365 Applications, and Microsoft Office Suite Ability to be responsive and adept at problem-resolution and critical thinking Ability to achieve positive satisfaction results from customers and employees The Benefits: Competitive Pay Two-way Cab Services ( Selective Regions ) Healthy work Culture Career Growth Opportunities Company Sponsored Health Insurance Referral Award Program Company Provided IT Equipment
Posted 5 days ago
1.0 - 5.0 years
2 - 6 Lacs
Pune, Bengaluru, Mumbai (All Areas)
Work from Office
• Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats • Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams • Strive and achieve SLA target and business outcome indicators defined by the client Job Responsibilities / Authorities Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool • Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes • Walk customers/ Provide navigational support on self service portal • Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines • Place outbound calls to customers when required in line with Client / Company guidelines • Work productively whilst maintaining exceptional call/data quality standards in line with targets • Contribute to the team through open and regular communication with peers / supervisors • Adhere to all company or departmental policies and procedures (personnel and operational) • Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process • Maintain regular and punctual attendance in line with company policies and procedures • Minimise customer complaints and escalations by providing exceptional service and call control Knowledge & Skill Requirement Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer • Good technical aptitude with an ability to learn quickly • Excellent verbal and written communication skills Experience Profile Prior international BPO work experience preferred • Freshers acceptable Personal Attributes Able to work on a flexible basis as determined by the business needs • Ability to work under pressure • Team worker • Positive Attitude • Quick Learner • Punctual and Disciplined • Good Communication skills • Customer Focussed • Results driven • High standards of Integrity • Attention to detail Working Hours: Any Graduate fresher with Excellent communication in English are eligible. Experienced candidates with 1 to 7 yrs of exp in international Voice/ Non voice are also eligible. Shift will be in any of United States of America time zones • Open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun). Both way cab facility is provided. work location : Bangalore. If interested candidates Plz reach out Lalitha @9620126910 / lalithambika_s@trigent.com.
Posted 5 days ago
1.0 - 5.0 years
3 - 5 Lacs
Noida, New Delhi, Greater Noida
Work from Office
Solving Customer queries Excellent Communication is Must 1 year of international exp is mandatory Salary Upto 5 LPA 5 days working Rotational Shifts Both side cabs Work From Office Location - Noida Interested Candidates Can Call/Whatsapp @ 6375830010 Required Candidate profile Excellent Communications Required Grad/Undergrad both can apply Perks and benefits Both Side Cabs Good Incentives
Posted 5 days ago
1.0 - 5.0 years
2 - 6 Lacs
Kolkata, Durgapur, Howrah
Work from Office
Solving customer queries over calls and chats International Voice - upto 6 LPA International Chat - upto 3.1 LPA 5 days working Rotational Shifts & Weekoffs Cabs provided Interested Candidates can Whatsapp @ 9330683705/9211715491
Posted 5 days ago
1.0 - 6.0 years
3 - 5 Lacs
Mumbai, Pune
Work from Office
Hiring for Customer Support Must have 6 months of experience in customer support. Must be graduate. Excellent English Communication Location: Pune Salary: 3.5 LPA to 4.8 LPA Both side cab facility 5 days working & rotational off Call & WhatsApp: HR Ganesh ( 92140 95763 )
Posted 6 days ago
0.0 - 3.0 years
1 - 2 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring Now Customer Care Executive Company: Radical Minds Technologies Pvt. Ltd. Location: Gurgaon Shift Timings: Rotational (Day/Night) ; Social Shift for Female employees Process Type: Voice / Chat / Email Support Domestic & International Join: Immediate joiners preferred What Youll Do: Handle customer interactions via calls, chats, or emails Resolve queries, complaints, and provide right information Understand products/services to assist customers better Update customer data and call records in CRM Achieve KPIs AHT, CSAT, FCR, and Quality scores Ensure a smooth and satisfying customer experience What We Expect: Min. 12th pass (Graduate preferred) Fluent in English & Hindi Basic computer and typing skills Experience in BPO/customer service is an advantage freshers welcome! Willingness to work in rotational shifts How to Apply: Walk-in interviews open: Mon–Fri | 10 AM – 4 PM at office (Radical Minds Technologies, 368, Udyog Vihar Phase -2 Gurgaon )
Posted 6 days ago
0.0 - 4.0 years
1 - 3 Lacs
Thane, Bhiwandi, Mumbai (All Areas)
Work from Office
Process- ETLI IB Process Experience- fresher/experience Good verbal communication skills in English, hindi, marathi Ability to handle customer interactions with patience and clarity Basic computer knowledge. Salary :- 13,000 18,000 In-hand Required Candidate profile HSC is mandate Job location - Millennium Business Park, Sector 1, Mahape Navi Mumbai 400710 Contact Details:- HR Omkar Omkar:- 8698879613
Posted 6 days ago
1.0 - 4.0 years
3 - 6 Lacs
Pune
Work from Office
Hiring for Leading ITES Company In Pune for Customer Support. Interested candidates may apply through Naukri. We shall call back the relevant profiles. Key Highlights: 1: Graduate/UG wit Min 1 Year International BPO Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs ( Night Shift Allowance ) 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Virtual Interviews Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 6 days ago
0.0 - 5.0 years
2 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Wipro HRO hiring for Gurgaon. Salary upto 30k CTC+ cabs and Incentives. NOIDA/GURUGRAM Only graduate can apply Freshers and Experienced both can apply Salary upto 30k+ Cabs+ Incentives Both side cabs Fixed shifts and weekoffs Shruti- 7303902864 Required Candidate profile For Hiring Updates Follow the Channel https://whatsapp.com/channel/0029VbATfRUCMY08WHaQCh0E
Posted 6 days ago
0.0 - 4.0 years
3 - 4 Lacs
Lucknow, Ranchi, Jaipur
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur . Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.
Posted 6 days ago
1.0 - 4.0 years
4 - 5 Lacs
Chennai, Bengaluru
Work from Office
Hiring for Leading ITES Company In Bangalore/Chennai for Customer Support - Blended Process Interview Mode : Virtual Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 6 days ago
1.0 - 5.0 years
3 - 5 Lacs
Chennai, Bengaluru
Work from Office
Hiring for Leading ITES Company In Bangalore and Chennai for Customer Support - Blended Process Interview Mode: Virtual Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 6 days ago
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