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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

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Job description **"Looking for Call Center Jobs? JobShop Has Multiple Openings!** - Get placed at top BPOs in Bangalore with a single application. Start earning quickly with the best companies in the city. - JobShop has the perfect role for freshers and experienced candidates alike! 1. Technical Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Please Call HR Kulsum-7026022000 / 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Please Call HR Kulsum-7026022000 / 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Please Call HR Kulsum-7026022000 / 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Please Call HR Kulsum-7026022000 / 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters

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0.0 - 5.0 years

2 - 5 Lacs

Mohali, Chandigarh

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Seeking a highly motivated and customer-focused individual to join our team. You will be the first point of contact for our customers, responsible for resolving inquiries and ensuring a positive customer experience. HR Vansh 9084770036 Required Candidate profile GRAD / UG FRESHER / EXPERIENCE GOOD COMMUNICATION SKILL MUST BE AVAILABLE FOR F2F INTERVIEW Perks and benefits Cab facility Incentive Bonus

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0.0 - 4.0 years

2 - 5 Lacs

Pune

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HIRING FOR TOP MNC COMPANY - VOICE PROCESS Applicant should be comfortable with Voice Process. Applicant should be excellent in communication. Applicant should be comfortable with US shifts(Night shifts) Applicant should have all the mandatory documents and relevant experience in voice process. Applicant should be an immediate joiner or can negotiate on notice period. If Interested please share your updated resume on swapnil.sharma@nlbtech.in

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1.0 - 5.0 years

3 - 4 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Gurgaon for Customer Support for Travel Process. Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Experience in Travel Industry Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 5.0 years

3 - 5 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 years

2 - 2 Lacs

Gurugram, Delhi / NCR

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BPO -Hiring For Non Voice - Email and Chat Process -2.70 LPA -GGN Only Graduates Can Apply. NO BE / B.TECH 24/7 Shifts 5 days Cabs For faster response WHATSAPP cv to HR 79827 39499

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1.0 - 3.0 years

1 - 4 Lacs

New Delhi, Gurugram, Delhi / NCR

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Hiring for Customer Care Executive in Pure chat process Solving technical queries Salary upto 30 k Immediate Joining Call or whatsapp CV now to schedule interview HR 79827 39499

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0.0 - 5.0 years

1 - 4 Lacs

Kolkata, Rajarhat, New Town

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Mega Walk in Drive is Going for Global Leading Travel Brand Process - International Travel Process (Hotels & Airlines Process) Call & WhatsApp No: 6296317938 | 9147047911 | 9147047910 (10AM- 7PM ) "In case you do not receive any response, please share your CV on this number: 9674757948 . Our team will get in touch with you." Working in an International Travel Process (Hotels & Airlines) offers valuable insights and skill-building opportunities that can enhance your career. Heres what you can learn: Interview Venue: HBR, DN2, Signet Tower Unit 804 8th Floor College More Sector 5, Saltlake Kolkata - 700091 We are looking for enthusiastic professionals for blended process who possess flawless communication and expertise in customer centric skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we would love to talk to you. Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 6296317938 9147047911 9147047910 "In case you do not receive any response, please share your CV on this number: 9674757948. Our team will get in touch with you." Eligibility: Under Graduates and Graduates can apply. ( regular students are not eligible) Excellent English communication is mandatory. Mindset Required Good written & Verbal communication Interested to work in BPO Blended & Chat Process Basic computer knowledge 5 working days Flexible to work in Night shifts Ready to work from Office Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances Promotion with IJP Health Insurance/ PF/ ESI/ Incentive

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0.0 - 2.0 years

2 - 2 Lacs

Bengaluru

Remote

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We are Hiring for Voice process !! Qualification : Grad / UG ( Fresher / exp ) Location:WFH ( laptop Mandatory) salary upto 2.1L Shifts :Rotational shpuld be fluent in Malayalam** Call or whatsapp Manya @ 8105833817 / 9606553811 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

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1.0 - 5.0 years

4 - 5 Lacs

Pune

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Job description We Are Hiring for International voice / Chat Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice / chat / email support Shifts: Rotational Location : pune Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @6364808230 / 6364822002 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

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1.0 - 6.0 years

3 - 5 Lacs

Chennai

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Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the world’s top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes. Position : Engineer L1 ( International Technical Support - Chat) Experience : 1– 4 years Job Location : Chennai Job Responsibilities: Reviewing new orders for accuracy and completeness New order processing on a web-based system Customer enquiry clarifications Maintain service levels and high levels of accuracy Placing orders with our partners on a web-based order processing system; Monitoring the status of these orders, taking appropriate action depending on the status. Maintaining a high level of accuracy with respect to all activities. Ensuring that customer requirements are met on a timely basis; and maintaining accurate records of activities in our own internal systems. Qualification: Any Degree Technical skills: Experience entering data using an alphanumeric keyboard and verifying/proofing entered data. Skill in reviewing, proofing and verifying data. Able to learn new concepts quickly. Comfortable working with limited supervision in a fast-paced environment; A creative problem-solver. Knowledge of basic computer operations. Strong organizational skills. Highly motivated in the performance of sometimes repetitive duties with very low room for error. DESIRED PROFILE: Experience entering data using an alphanumeric keyboard and verifying/proofing entered data Skill in reviewing, proofing and verifying data Able to learn new concepts quickly Comfortable working with limited supervision in a fast-paced environment A creative problem-solver Knowledge of basic computer operations Strong organizational skills Highly motivated in the performance of sometimes repetitive duties with very low room for error.. Prior experience with Microsoft Office a plus Prior experience with salesforce.com a plus Diversity, Equality & Inclusion: Movate is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Please note that we are a purely merit-based employer and have not authorized any agency or individual to collect money or request a security deposit to receive a job offer at CSS Corp We don't send job offers from email services like Gmail, Rediff mail, Yahoo mail, Hotmail, etc. We never request for fees for any purpose during or after the hiring process

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0.0 - 2.0 years

0 - 2 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

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Greetings from Foundever!, JOB ROLE: INTERNATIONAL / DOMESTIC CUSTOMER SUPPORT. As a Customer Service Representative, your primary responsibility is to ensure a positive and satisfying experience for our customers. This involves addressing inquiries, resolving issues, and providing information about our products or services. Eligibility Criteria: 1.Age of applicant should be Between 20 - 39 years. 2. Minimum Qualification Intermediate (or +2 equivalent). 3. Exceptional written and verbal communication skill in English. 4. Shifts: Rotational shifts (Should be comfortable to work 24/7. Employee Perks: Transport facility: One way home pickup/drop provided depending upon your shift timings. Travel Allowance: Rs.100/day of Work from office. Performance Bonus: Based on your monthly performance. Job Location: ANDHERI (EAST), Mumbai. Note: Drop your updated resume or contact on the number given below. Vidhika Chavan HR Team 8999220422 vidhika.chavan@foundever.com

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0.0 - 3.0 years

2 - 3 Lacs

Hyderabad

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Interview Process: We mainly evaluate your english Fluent communication skills, including Speaking , Reading , and Typing . Interview Rounds: HR Round Training Manager Round Operations Manager Round Job description Our Process Associate Trainees ( Proctors ) provide world class customer service client test takers by setting up and facilitating testing sessions to ensure support and integrity in the testing process. The Responsibilities: Proctor exams and other tests, virtually; includes "Start-Up", submission, and log-out of a test taker's exam in accordance with each clients exam rules Serve as a liaison between Operations staff and test takers to ensure resolution of disconnect issues that may occur during the exam process due to internet connectivity, video, audio, or other technical issues Log Active Interventions so they can be reported on at a Company level Supervise the investigation of any alleged breach of Disciplinary Regulations for test takers Interviewing test takers with required documentation Assist test takers to complete prerequisites of the exam Validate and Verify the identity of the test taker Supervise the examination for the entire period and document the same in the database. Participate in weekly review meetings. Report technical issues during the exam to the technical support team Provide excellent customer service to test takers and clients by using the business provided customer support tool including chat and email support. Additional Position Information: Work from Office Location: Hitech City Core Hours: Rotational - Night Shifts Core Days Worked: 5 Days Shift Schedules/Week off will be defined by the Work Force Management Team as per the business requirement. Desired Attributes: Excellent verbal and written communication (English required) Ability to communicate effectively with customers and employees Technical aptitude; preferably with proficiency in web-based applications, O365 Applications, and Microsoft Office Suite Ability to be responsive and adept at problem-resolution and critical thinking Ability to achieve positive satisfaction results from customers and employees The Benefits: Competitive Pay Two-way Cab Services ( Selective Regions ) Healthy work Culture Career Growth Opportunities Company Sponsored Health Insurance Referral Award Program Company Provided IT Equipment

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0.0 - 5.0 years

2 - 2 Lacs

Kolkata

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Ecommerce Chat (Non voice Process) -It’s International Process Excellent communication skills Minimum Qualification Required 10+2 or above For fresher): 21 K CTC & 17 K in hand & For Experienced (1 year any BPO exp .) CTC- 23 K & 18.5 K In hand Required Candidate profile Training will be done on day time only Shift –Night shift (04:00 PM to 11: 00 AM, Any 9 hours Shift) Cab facility: in odd hours only (11:00 PM to 05:00 AM; either pick/drop) Weekly Offs – 2 Rotational

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0.0 - 1.0 years

1 - 3 Lacs

Hyderabad

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Role & responsibilities Handle inbound and outbound voice calls to address customer inquiries and resolve issues effectively. Respond to customer emails and provide timely and accurate resolutions. Engage in semi-voice or blended voice processes, combining both call and email/chat interactions. Provide exceptional customer service by addressing customer concerns professionally and empathetically. Assist customers in understanding products or services and resolving any technical or operational challenges. Work collaboratively with the team to ensure targets and service levels are met. Maintain accurate and detailed records of customer interactions and transactions. Adhere to company policies, procedures, and compliance guidelines while managing customer interactions. Preferred candidate profile 0-1 year of experience in customer support, voice, non-voice, or semi-voice processes. Strong verbal and written communication skills. Basic understanding of email support, inbound and outbound call handling. Ability to multi-task and manage time efficiently in a fast-paced environment. Proficiency in handling HRBPO or BPO-related tasks is a plus. Customer-focused attitude with the ability to maintain professionalism under pressure. Freshers with excellent communication and problem-solving skills are encouraged to apply. Perks and benefits We provide 10,000 - 20,000 per month as an incentive. We provide 2 Lacs insurance.

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0.0 - 5.0 years

3 - 5 Lacs

Noida, Gurugram, Delhi / NCR

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Resolving customer queries over chat or voice Salary upto 4.5LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates can whatsapp on HR Arpit- 9680618449 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

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0.0 - 5.0 years

3 - 5 Lacs

Navi Mumbai, Pune, Mumbai (All Areas)

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Resolving customer query over chat or voice Salary upto 5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates can Call/Whatsapp HR Anju- 8949309495 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

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0.0 - 5.0 years

3 - 4 Lacs

Kota, Ajmer, Jaipur

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Resolving customer queries over chat or voice Salary upto 4.5LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR Anayana- 8949100336 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

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1.0 - 3.0 years

2 - 3 Lacs

Noida

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Job description We are looking for a creative individual to handle customer escalations on Chat. You will manage sensitive issues, and ensure a seamless customer experience through timely and professional responses. Process - Telecom Location - Noida, Sector 62 Days of working : 5 Days a week / Rotational off and shifts Remuneration: Up to 3.25 LPA +PLI Twice a Year+ Night shift allowances for Male candidates +Medical Insurance Qualification - Graduation is Mandatory Remuneration - 27.6K CTC PM Experience - Min 1 Year & Maximum 2 years Experience in customer service, handled Customer Escalations on Chat or Email current or previous. Roles & Responsibilities: Handling customer queries on chat or Email . Handling customer escalations/grievances. Handling escalations on chat or Email. Providing resolution to the customers. Interested candidates can connect with Ms. Sanjana on 8527857726.

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6.0 years

2 - 3 Lacs

Mumbai Suburban

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We are hiring for customer support for voice and non voice 5 days working 2 rotational week off undergraduate and graduate both can apply salary :- 19k to 29k + incentives HR Arti 9522754537

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1.0 - 6.0 years

3 - 4 Lacs

Chennai

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Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the worlds top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes. Designation : Engineer Job Location : Chennai Shift : Night shift Job Responsibilities: The Technical Support Agent role is responsible for providing upbeat customer service as a contact center representative to assist current voice and high-speed internet customers. Troubleshoots service-related issues including hardware and software configurations. All contacts are inbound and are technical support only. Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service. Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting. Walks customers through common phone hardware and software configurations to maximize service functionality. Provides solutions and resolution resources for customer repair problems. Interfaces with customers over the phone providing status updates and ensuring service has been restored. Schedules a technician dispatch for on-site service calls when necessary. Escalates appropriate technical issues to upper-level technical support when needed. Technical skills: Ability to multi-task in a Microsoft Windows environment and utilize multiple programs for troubleshooting. Requires customer contact and the ability to effectively communicate over the phone with both internal and external customers. Must be a consistently flexible, independent, self-motivated problem solver who enjoys working in a fast-paced environment. Demonstrated strong interpersonal communication skills when working with both internal and external customers. Ability to work flexible hours including evenings, weekends, holidays, and overtime is required. Experience with common internet software is preferred. 12 18 months experience in technical support, help desk, and/or contact centers. Energy & passion to achieve service results while demonstrating the Spirit of Service for customers and co-workers An ability to probe, problem solve and offer the right product solutions to our customers. Strong typing and computer navigation skills with knowledge of Windows. Proficient in working with several computer applications and databases, managing through multiple systems programs and screens simultaneously. Experience in complaint handling and resolution. Exemplary oral and written communication skills in English. Strong communication and comprehension skills speaks clearly, strong vocabulary skills, pleasant delivery, pleasant tone & temperament. Other Competencies Innovation & Agility Ownership & Accountability Communication & Self Awareness Customer First Urgency & Courage Collaboration & Alignment Celebration & Have Fun Effective Decisions

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0.0 - 4.0 years

2 - 3 Lacs

Noida, Gurugram

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Hello Job Sekeers, Greetings from ShiningStars ITPL, Are you looking for something that can help you to build your communication skills as well can give you an hands on experince in a good company. Interested candidates can/apply-9214101672(Nishee). Location- Gurgaon / Noida Salary - UP TO 3LPA - 4LPA (unlimited incentives + quaterely bonus) Role & responsibilities Candidate will be responsible for attending the clients/customer. Candidates have to make sure to upgrade customer satisfaction after every call Candidate are responsible to adhere to company norms Candidates should maintain data on daily bases. Candidate will be responsible for onboarding new clients. Preferred candidate profile Undergradudate / Gradudate / Fresher / Experiences Intermediate communication skills. Candidates who are comforatble with rotational shifts shall apply. Benefits 5/6 Day Working 2 side cabs will be provided Quaterly Bonus of upto 3k will b added Incentives performance based Note- We are also Hiring for fixed day shifts / sales / inbound processes at Ncr location , Interested candidates can connect over call on the number mentioned below for more details. Interested candidates can/apply-9214101672(Nishee). #hiring #job alerts #vaccancy #fresher #immediate joiners #cs #sales #telesales #bpo

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0.0 - 3.0 years

2 - 2 Lacs

Noida, Ghaziabad

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Hi Jobseekers, Greetings from ShiningStarsITPL! We are hiring for Noida location. Any Undergraduate/Graduate who has excellent communication in English can easily apply. Location - Noida,Sector - 62 Process - Chat Process Profile - Customer Service Executive Working - 5.5 days Shift - Rotational Shifts Salary - For Fresher - 18 k ctc For Experience - 23k ctc. 4k Quarterly bonus Roles and Responsibilities Handle customer queries through chat support, email support, and non-voice processes. Provide accurate and timely resolutions to customers' issues. Maintain a high level of professionalism and courteousness in all interactions with customers. Collaborate with team members to achieve process goals and objectives. Ensure compliance with company policies, procedures, and regulatory requirements. Desired Candidate Profile 0-4 years of experience in BPO industry or related field (preferably). Graduate fresher or experienced candidate from any stream except technical background. Excellent communication skills in English language (written & spoken). Ability to work on rotational shifts including night shifts as per business needs. If you are interested can easily connect with me on mentioned number below -7355126736(Ishwari sonker). Thanks & Regards, Ishwari sonker Hr Executive ShiningstarsITPL

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1.0 - 6.0 years

3 - 3 Lacs

Bangalore/ Bengaluru

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We are Hiring for Non voice process !! Qualification : Grad / UG ( Min 1yr exp ) Location:Bangalore Salary:Upto 35K+inc Shifts :Rotational Virtual interview !! Call or whatsapp manya @8105833817 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

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1.0 - 6.0 years

3 - 3 Lacs

Bangalore/ Bengaluru

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We are Hiring for Non voice process !! Qualification : Grad / UG ( Min 1yr exp ) Location:Bangalore Salary:Upto 35K+inc Shifts :Rotational Virtual interview !! Call or whatsapp manya @8105833817 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

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