73 Blended Process Jobs
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1.0 - 3.0 years
Thane, Navi mumbai, Mumbai (all areas)
Work from Office
Process : UK HR Operations - Blended process Work Experience: 12-36 months Walk in drive date: 12th Feb'26- 12PM to 2PM Address: Building no 2, ground floor, Mindspace, Airoli east, Opp to Airoli station. Note: Carry original hard copy of Adhar or Pan card for entry in office. Mandatory docs: Mandatory to have either Voter ID or active passport to apply for this post. Summary Excellent communication skills are mandatory. Min 6+ months Experience on paper is must in any Indian Payroll. Any HR operations Experience is must . Fielding all incoming help requests from clients via Chat or emails in a courteous manner. Record, track, and document all queries received, problem-solving steps taken an...
Posted 1 day ago
0.0 - 3.0 years
1 - 3 Lacs
Bengaluru
Work from Office
Hello Job Seekers, Greeting From Shining Stars ITPL We are looking for enthusiastic and customer-focused Customer Service Executives to handle international and domestic voice and chat support . Location: Bangalore Experience: 0- 4 Years Qualification: Any Graduate / Undergraduate Industry: BPO / Customer Support Key Responsibilities Handle international and domestic customer interactions via voice and chat channels Resolve customer queries related to products/services in a timely and professional manner Maintain high levels of customer satisfaction and service quality Accurately document customer interactions and follow standard operating procedures Meet individual and team performance metr...
Posted 3 days ago
0.0 - 3.0 years
2 - 3 Lacs
Noida, New delhi, Gurugram
Work from Office
HI APPLICANTS, APPLY TO START YOUR CAREER IN BPO INDUSTRY. HIRING FOR INTERNATIONAL & DOMESTIC PROCESS CUSTOMER SUPPORT EXECUTIVE ROLE. Process -INBOUND VOICE & BLENDED ELIGIBILITY CRITERIA ANY GRADUATE & UNDERGRADUATE WITH GOOD ENGLISH COMMS SKILLS CAN APPLY. GRADUATION & EXPERIENCE IN BPO WILL BE AN ADVANTAGE. MUST BE AN IMMEDIATE JOINER. SALARY STRUCTURE Gurugram- 20 To 30K CTC + Monthly PLI Noida -19 To 30 KCTC PREFERED CANDIDATE Candidate must be fluent in English communication skills. Graduate fresher or undergraduate with six months customer service experience can preferred. Candidate must be versatile & ready to work in rotational shift. Candidate must be immediate joiner. Candidate ...
Posted 3 days ago
0.0 - 4.0 years
3 - 6 Lacs
Gurugram
Work from Office
Role & responsibilities Handle customer queries through inbound and outbound voice calls. Resolve customer concerns efficiently while ensuring customer satisfaction. Maintain clear and professional communication at all times. Required Skills: Excellent communication skills (verbal and written) in English and Hindi. Ability to handle customer queries efficiently and politely. Patience and empathy to manage difficult or irate customers. Prior experience in a call center or customer support role is a plus. Freshers and experience both can apply Minimum education: UG/Grad both can apply Freshers and Experienced both can apply Salary package 3 Lpa to 6 lpa Willingness to work in rotational shifts...
Posted 3 days ago
0.0 - 5.0 years
0 - 2 Lacs
Hyderabad
Work from Office
HR Recruiter - Day Shift | Work from Office | Immediate Joiners | Work Location: Work From Office. Shift: Day Shift. Working Days: 6 Days a Week. Office Timings - Monday to Friday: 9:30 AM 6:30 PM. Saturday: 10:00 AM 6:00 PM. Gender: Female candidates only. Age: Up to 29 years. Education: Any Graduate / Pursuing candidates. Note : Internship Program for pursuing candidates (2 Months Internship - Offline). Experience: Freshers are welcome. Recruitment experience candidates. Customer Support / BPO experience candidates are also eligible. Job Role: HR Recruiter (End-to-End Recruitment) We are looking for dynamic and motivated female candidates who are passionate about Human Resources and Talent...
Posted 3 days ago
0.0 - 3.0 years
1 - 3 Lacs
Thane, Navi mumbai, Mumbai (all areas)
Work from Office
Process: Customer Support - Inbound Process HSC / Graduate Freshers Good comm.skills required Shift: 8:30AM - 8:30PM (Rotational) 1 rotational week off Salary: Upto 16,000 Inhand | 18K - 20K CTC Interview Process: HR Round Operations Round Required Candidate profile HSC / Graduate Freshers Good comm.skills required Location: Thane Apply Now, Contact For More Details / Information HR Viraj - 7030022572 Perks and benefits Career Growth Opportunity !
Posted 3 days ago
1.0 - 6.0 years
Mumbai, Mumbai suburban, Mumbai (all areas)
Work from Office
Skill: Customer support- (Voice Process & Chat Process-International Process) Education: Any Graduation /HSC Passed with 1 Year exp can apply Experience: 1 to 7 years Work Location: Mumbai, (Vikhroli-MDC2)/(Airoli-MDC7) Shift timings: Night Shift -(24*7) (Rotational week Off ) Work Mode: Work from Office Requirements: Should have excellent Oral and written communication skills. You should be flexible to work in any shift. Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction. Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls. Walk customers/ Provi...
Posted 3 days ago
0.0 - 4.0 years
2 - 3 Lacs
Vadodara
Work from Office
Handle inbound and outbound calls for customer support related to financial queries.Resolve client issues, provide solutions, and answer any questions related to financial services.Perform financial data entry, reconciliation, and analysis. Perks and benefits Free Meal, Cab , insurance cover , 5 Days working
Posted 3 days ago
0.0 - 5.0 years
2 Lacs
Vadodara
Work from Office
Handle inbound/outbound voice calls and chat queries Assist customers with product, prescription, or healthcare-related queries Provide accurate information while following compliance guidelines Maintain proper documentation and call/chat logs
Posted 4 days ago
0.0 - 2.0 years
1 - 2 Lacs
Kolkata
Work from Office
HELLO JOB SEEKERS! PROFILE- CUSTOMER SERVICE / TELESALES PROCESS LOCATION- Kolkata (Salt lake) 6 days working Rotational Shifts (Customer Service)One side cab in odd hours Fixed Day Shifts( Sales profile) ELIGIBILITY: Any 12th pass or graduate fresher can apply for this role. Excellent fluency in English is required. Must be comfortable with the Rotational Shifts. ROLES AND RESPONSIBILITIES- Ensuring customer satisfaction by listening to them and solving their problems. Solve Customer Queries via chat and email and handle customer efficiently. Interacting with clients and build rapport with prospects to understand their needs. Possessing the knowledge and ability to improve customer service ...
Posted 5 days ago
0.0 - 1.0 years
1 - 3 Lacs
Hyderabad
Work from Office
1) International Voice ||3.6 LPA - Freshers || Immediate Hiring! process: International voice process Required : Qualification: Under graduation / Graduation. Fresher / Experience's Experience: Freshers Good knowledge in to resolve the concerns of the customers through voice Strong communication and interpersonal skills Package : 3.6 LPA - 21K Take Home Work Schedule: Night Shifts 5 Days Working 2 Rotational Offs Benefits : 1 way Cab Provided Location : Hyderabad 2) Hiring : Day shift only - 15k to 25k take home ||Freshers & Experienced || Location: Hyderabad (Work From Office) Qualification: Any graduate or post graduate Experience: Freshers & up to 1 year in Recruitment Shift: Day Shift | ...
Posted 5 days ago
2.0 - 5.0 years
3 - 4 Lacs
Ahmedabad
Work from Office
Hiring for Customer Support Executives for UK Process. Job Location: Ahmedabad Salary: 26K-40K CTC, 5 days work Open to work in UK Shift Excellent Communication in English Basic Computer Knowledge Both freshers and experienced candidates can apply
Posted 1 week ago
1.0 - 3.0 years
0 - 3 Lacs
Noida, Gurugram, Delhi / ncr
Work from Office
Job Title: Customer Support Executive Travel Process Location: Gurugram Experience: UG candidates with 6+ months experience can apply Working Days: 5 days working with rotational off Shift: Rotational shifts Cab Facility: Both-side cab provided Joining: Immediate joining Job Responsibilities: Handle customer queries via chat support for the travel process Assist customers with bookings, cancellations, rescheduling, and general travel-related inquiries Provide accurate information while maintaining high customer satisfaction Ensure timely and professional responses through chat Follow company policies and process guidelines Eligibility Criteria: Undergraduate with minimum 6 months of relevant...
Posted 1 week ago
0.0 - 3.0 years
2 - 4 Lacs
Mumbai, Mumbai suburban, Mumbai (all areas)
Work from Office
Profile: Tata Digital (Frontend) Process: Email & Inbound Process Good Verbal & written Comm. skills Graduate with Min. 6 months Exp. Shift : Rotational Shift | 1 Rotational Week OFF Salary:20K Inhand | 25K CTC Required Candidate profile Qualification: Any Graduate Exp.: Graduate with Min. 6 months Exp Apply Now, Contect For More Details / Information HR Aditya L - 7030023969 (Call/Whatsapp) Perks and benefits High salary package with Friendly workculture !
Posted 1 week ago
1.0 - 4.0 years
3 - 4 Lacs
Hyderabad
Work from Office
IntouchCX Job Title: Quality Analyst - International Voice Process Job Summary We are looking for enthusiastic and customer-focused professionals to join our International Voice Process team. The role involves handling inbound/outbound calls from international customers, resolving queries, and delivering high-quality customer service while maintaining company standards. Key Responsibilities Handle inbound and/or outbound voice calls from international customers Resolve customer queries related to products, services, billing, or technical support Maintain a high level of customer satisfaction through effective communication Document customer interactions accurately in CRM systems Adhere to pr...
Posted 1 week ago
1.0 - 5.0 years
3 Lacs
New delhi, Gurugram, Delhi / ncr
Work from Office
Hiring for a Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG With Min 1 Year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2...
Posted 1 week ago
1.0 - 5.0 years
3 Lacs
Bengaluru
Work from Office
Hi We are looking forward to hire Customer Support Associates in Bangalore. Key Highlights : > Minimum 1 yr Exp in Customer Support/BPO > Good Communication Skills Required Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Custom...
Posted 1 week ago
1.0 - 5.0 years
3 Lacs
Bengaluru
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates in Bangalore Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Grads with Min 1 Year Exp in International BPO > Salary Range (CTC) : 3.6 LPA > Excellent Communication Skills Required Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interaction...
Posted 1 week ago
0.0 - 4.0 years
1 - 5 Lacs
Hyderabad
Work from Office
International Customer Support (Voice / Non-Voice/Semi Voice) Key Responsibilities Handle inbound and outbound interactions through voice, chat, and email. Resolve customer queries, complaints, and technical issues effectively. Ensure excellent customer experience with professional and empathetic communication. Provide accurate information regarding products, services, and policies. Maintain records and update CRM tools as per process guidelines. Eligibility Criteria Education: Intermediate / Graduate / Undergraduate (any discipline). Experience: Freshers with excellent communication skills are welcome. 1 year of international customer support experience preferred (voice/technical support/No...
Posted 1 week ago
0.0 - 3.0 years
1 - 4 Lacs
Thane, Navi mumbai, Mumbai (all areas)
Work from Office
Process: HSBC - Customer Service + Cross Sales Graduate mandatory Min. 6+ months BPO Exp. C3-level Comm. Req. Day rotational shifts Shift window: 7:30 AM - 10:30 PM 2 rotational week-offs 26,000 Inhand | 32,000 CTC Required Candidate profile Qualification: Graduate Location: Thane Apply now by calling or sending your CV on WhatsApp. HR Vaibhavi – 7030024179 Perks and benefits Career Growth Opportunity !
Posted 1 week ago
0.0 - 5.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Hiring for Customer Support Executives for International Airline (Immediate Joiners) Contact Sara 6360065554 or 7090020000 WhatsApp if the line is engaged. Hiring for Customer Support Executives for International Airline (Immediate Joiners) Work Location: Bangalore / Manyatha Job Description & Requirements We are looking for enthusiastic and customer-focused individuals to join our Airline Customer Support team in Bangalore. Excellent communication skills in English Rotational Shifts 5 Days work from Office 2 wqay CAB Qualification Undergraduate/Graduate Contact HR Sara 6360065554 WhatsApp if the line is engaged. Walk-in: JobShop, 485, 4th Floor, BMR Complex, Hennur Main Road, Bangalore 5600...
Posted 1 week ago
0.0 - 3.0 years
1 - 3 Lacs
Mumbai, Mumbai suburban, Mumbai (all areas)
Work from Office
Job Role: Customer Support - Tata Digital (Frontend) Location: Malad (Aspee), Mumbai Job Description: We are hiring for the Tata Digital Frontend Process . The role involves handling customer interactions and providing support across various channels with professionalism and accuracy. Requirements: Graduate with minimum 6 months of experience Good communication skills Immediate joiners preferred Salary: 25,000 CTC (20,000 in hand) Shift Details: Rotational shifts between 9 AM -10 PM for females 24x7 rotational shifts for males (any 9-hour shift) One rotational week off To Apply / Contact For more information Contact on: HR Suresh - 7030021413
Posted 1 week ago
0.0 - 3.0 years
1 - 4 Lacs
Hyderabad
Work from Office
||Hiring For International Voice Process || Immediate Joiners||Walk-In|| Hyderabad|| 1. Contract-Based Role Job Title : Content Support/opertions Executive Location : Hyderabad. Employment Type : Contract Based. CTC : 3.6 LPA. Eligibility : Freshers with No UAN only. Documents : Recent Company Documents Mandatory(If experienced). Cab Availability. 2.International Voice Process Location : Hyderabad. Eligibility : MIn 1 year experience in International Voice Process/banking(Semi Voice) Education : Any Graduate(PC CM Mandatory) Package : 4.8 LPA Cab Availability . 3.Domestic Voice Process Job Title : Customer Care Executive Domestic Voice . Location : Hyderabad. Experience : 0-3 Year(Any Voice ...
Posted 1 week ago
0.0 - 5.0 years
1 - 3 Lacs
Noida, Gurugram, Greater noida
Work from Office
Hello Job Seekers, Greetings from Shining Stars ITPL . We are currently hiring for Customer Service Executive roles for multiple Domestic and International BPO processes across Noida, Greater Noida, and Gurgaon . This is a walk-in hiring drive , and candidates must be available to attend interviews in person. Customer Service Executive (Voice / Blended Process) Process Details Voice Process / Blended Process • Domestic processes across all locations • International processes applicable only for Gurgaon Eligibility Criteria Minimum age: 18 years • Qualification: 12th Pass / Undergraduate / Graduate • Excellent English communication skills (mandatory) • Clear speech, confidence, and customer-h...
Posted 1 week ago
1.0 - 3.0 years
2 - 3 Lacs
Mumbai suburban, Goregaon, Mumbai (all areas)
Work from Office
Job Description: Voice/Tele calling responsibilities: Make outbound calls for followups, confirmations, lead nurturing, feedback, or service reminders. Handle inbound calls and provide accurate information to customers. Maintain call logs, update conversation outcomes, and schedule callbacks as required. Ensure high standards of customer service, clear communication, and professionalism. BackOffice Responsibilities: Data entry, updating customer records, preparing daily call logs, and maintaining CRM/excel trackers. Validate details received over calls and ensure accuracy in documentation. Coordinate with Sales/Operations/Support teams to close customer issues. Prepare daily/weekly performan...
Posted 1 week ago
Exploring Blended Process Jobs in India
Blended process jobs in India are gaining popularity among job seekers due to the diverse skill set required and the opportunity for career growth. These roles typically involve a mix of tasks that require both technical skills and soft skills, making them challenging yet rewarding. If you are considering a career in the blended process field, this article will provide you with valuable insights to help you navigate the job market in India.
Top Hiring Locations in India
- Bangalore
- Hyderabad
- Pune
- Mumbai
- Chennai
These cities are known for their thriving IT industry and are hotspots for companies actively hiring for blended process roles.
Average Salary Range
The average salary range for blended process professionals in India varies based on experience level. Entry-level positions typically start at around INR 3-4 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.
Career Path
In the blended process field, career progression often follows a path similar to: - Junior Analyst - Team Leader - Operations Manager - Process Head
As professionals gain experience and expertise, they can move up the ladder to more senior roles with increased responsibilities.
Related Skills
Apart from proficiency in blended processes, individuals in this field are also expected to have skills such as: - Data analysis - Project management - Communication skills - Problem-solving abilities
Interview Questions
- What is your experience with handling both technical and non-technical tasks in a blended process role? (medium)
- How do you prioritize tasks when faced with multiple deadlines in a blended process environment? (basic)
- Can you give an example of a successful process improvement project you led in your previous role? (advanced)
- How do you ensure quality control in the output of blended process tasks? (medium)
- How do you handle conflicts within a team while working on blended process projects? (basic)
- Explain the importance of data analytics in optimizing blended process workflows. (medium)
- Have you worked with any automation tools to streamline blended process tasks? If so, please elaborate. (advanced)
- How do you stay updated with the latest trends and technologies in the blended process domain? (basic)
- Can you walk us through your approach to training new team members in blended process procedures? (medium)
- Share a challenging situation you faced in a blended process role and how you resolved it. (advanced)
- What do you think are the key qualities needed to excel in a blended process environment? (basic)
- How do you ensure confidentiality and data security in your blended process tasks? (medium)
- Describe a time when you had to adapt to sudden changes in a blended process project. How did you handle it? (advanced)
- What role do metrics and KPIs play in evaluating the performance of blended process teams? (medium)
- How do you approach continuous learning and skill development in the blended process field? (basic)
- Can you discuss a successful cross-functional collaboration experience you had in a blended process project? (advanced)
- What strategies do you use to motivate your team members in a blended process setting? (medium)
- Explain a scenario where you had to handle a dissatisfied client/customer in a blended process role. (advanced)
- How do you ensure compliance with regulatory requirements in your blended process tasks? (medium)
- Share an example of a time when you had to troubleshoot a technical issue in a blended process project. How did you resolve it? (advanced)
- How do you manage time effectively when juggling multiple blended process projects simultaneously? (medium)
- Describe a successful process optimization initiative you implemented in your previous role. (advanced)
- What do you think sets you apart from other candidates applying for blended process positions? (basic)
- How do you handle stress and pressure in a fast-paced blended process environment? (medium)
Closing Remark
As you embark on your job search journey in the blended process field in India, remember to showcase your unique blend of technical skills and soft skills that make you a valuable asset to potential employers. Prepare thoroughly for interviews by honing your knowledge of blended processes and demonstrating your problem-solving abilities. With dedication and confidence, you can take your career to new heights in this dynamic and in-demand field. Good luck!
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