BI- Associate Director

Job Description

Associate Director- BI -Social Intelligence We are looking for a passionate, curious, and detail-oriented professional to join us as an Associate Director in Social Analytics. This is an exciting opportunity for a driven individual to contribute to high-impact work for our Global YouTube Social Crisis Team. The role will ideally be based out of India (Note: Some roles may be eligible for remote working arrangements), and will focus on crisis monitoring and reporting, delivering fast-turnaround, comprehensive insights for high-visibility initiatives. To maintain alignment with global teams and ensure seamless reporting, this position requires working business hours in your local time zone supporting the weekend shift, which includes Thursdays through Mondays. Duties And Responsibilities Work alongside and collaborate with client and internal teams globally Manage workflow and prioritize assignments to ensure deadlines and client expectations are being met Take a ‘no stone unturned approach’ to analytics with acute attention to detail in the reporting to ensure insights are actionable and outputs are high quality Collaborate with other Analysts and Intelligence Lead to contribute to the framework, methodology, and KPIs for social analysts to consistently evolve social intelligence reports Support client relationships on scoped accounts Contribute to the assessment of social intelligence technologies to ensure agency subscribes to best-in-class suppliers Support agency’s new business activity Support agency’s internal research initiatives, POVs’ white papers and thought leadership Qualifications And Experience 8 - 10 years of social intelligence or primary research experience Prior success managing globally-distributed teams Bilingual in English and Hindi Strong understanding of the social media space and primary platforms (Instagram, TikTok, Facebook, Twitter, YouTube, etc.) Proficiency working with social listening tools (e.g., Brandwatch, Talkwalker, Netbase, etc.) with a “tool agnostic” mentality that can pick up a new tool and learn quickly as necessary Well-versed in current and evolving social media strategies, measurement tools, technologies, and industry benchmarks Demonstrated ability to use Microsoft Excel and Google Sheets to easily manipulate data, and PowerPoint and Google Slides to tell a compelling story through data Demonstrated ability to efficiently sift through data to identify actionable insights and recommendations Demonstrated ability to apply insights from other brands’ case studies to our clients to identify potential opportunities Demonstrated critical thinking and problem-solving abilities Excellent written, verbal communication and presentation skills Curious, passionate, energetic, and nimble Prior public relations agency experience a plus requisitionid:42334 Show more Show less