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Beyondsoft Singapore
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Beyondsoft - Senior Technical Writer

Beyondsoft - Senior Technical Writer

Beyondsoft Singapore

6 - 12 years

0 Lacs

chennai tamil nadu india

Posted:2 days ago| Platform:

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Skills Required

software documentation developer engineering design installation configuration api collaboration ux content architecture confluence versioning publishing git svn integrity agile scrum governance consistency management support efficiency automation integration writing saas editing proofreading xml swagger postman development jira code java python javascript devops markdown aws azure gcp

Work Mode

On-site

Job Type

Full Time

Job Description

About The Role

We are seeking a Senior Technical Writer with proven experience in software documentation to join our dynamic team.The ideal candidate will have deep expertise in creating high-quality technical documentation for enterprise-level software, APIs, and developer tools.You will work closely with cross-functional engineering and product teams to deliver precise, user-friendly, and scalable documentation that empowers both technical and non-technical users.

Key Responsibilities

End-to-End Documentation : Design, develop, and maintain user manuals, developer guides, installation/configuration instructions, API documentation, release notes, and online help systems.
Cross-Team Collaboration : Partner with product managers, developers, QA engineers, and UX designers to gather technical insights and convert them into structured, high-quality documentation.
Content Simplification : Translate complex technical concepts, workflows, and system architecture into concise, intuitive, and accessible content for diverse user audiences.
Tool Utilization : Create and manage documentation using industry-standard authoring tools such as MadCap Flare, Adobe RoboHelp, FrameMaker, Confluence, or equivalent.
Versioning & Publishing : Leverage version control systems (Git, SVN) to maintain documentation integrity in Agile/Scrum environments.
Standards & Governance : Establish and enforce style guides, content standards, and best practices to ensure documentation consistency, reusability, and scalability.
Knowledge Management : Contribute to internal knowledge bases, FAQs, and developer portals to support customer success and reduce support load.
Continuous Improvement : Identify opportunities to enhance documentation efficiency through automation, structured authoring, and integration with CI/CD Skills :
6 - 12 years of hands-on experience in technical writing, preferably within software product or SaaS environments.
Strong command of English with excellent writing, editing, and proofreading skills.
Proficiency with documentation authoring tools such as MadCap Flare, RoboHelp, Adobe FrameMaker, or Oxygen XML Author.
Familiarity with API documentation tools (Swagger, Postman, Redoc, or similar).
Experience working in Agile development environments with tools like Jira, Confluence, and Git.
Ability to read and interpret source code snippets (Java, Python, JavaScript, or similar) for accurate developer-facing documentation.
Strong understanding of information architecture, structured authoring, and content reusability Skills :
Exposure to DevOps and CI/CD pipelines for automated documentation delivery.
Experience in creating multimedia content such as tutorials, how-to videos, or interactive documentation.
Knowledge of DITA, Markdown, or reStructuredText for structured documentation.
Familiarity with cloud platforms (AWS, Azure, GCP) and SaaS product documentation

(ref:hirist.tech)

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Beyondsoft - Senior Technical Writer

Beyondsoft Singapore

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chennai, tamil nadu, india

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Beyondsoft - Senior Technical Writer