Benefits Senior Professional

IBM

3 - 5 years

6 - 10 Lacs

bengaluru

Posted:1 day ago| Platform:

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Skills Required

data management presentation skills sap hr successfactors stakeholder management operations management sap workday auditing accounting internal audit statutory audit process documentation invoicing external audit payroll sox finance

Work Mode

Work from Office

Job Type

Full Time

Job Description

Your role and responsibilities

Manage end-to-end of the Health & welfare, Non-Health , Leave and Retiral Benefit programs
Administrative work related to execution of benefit programs(insurances ,company leased car, creche, meal card, wellness etc) , oversight of retiral plans and leave program, maintain policy & process documentation, trackers for benefit reconciliation and validationetc
Vendor management skills -- oversee vendor's performance and work with broker on performing vendor SLA assessment including validation of SLA artefacts, handle day to day management of operational issues with the vendor/broker, perform employee reconciliation and validation of the vendor payments and invoices.
Program management skills -- responsible for overseeing the implementation and administration of new and existing benefit programs. Will take ownership of process re-engineering, process simplification, SOX testing simplification, work with the KL testing team to complete quarterly SOX testing requirements, provide inputs to MSA rating of the program, pro-actively assess risk areas in the process and take necessary action to address the risks, lead peer reviews when necessary.
Customer and stakeholder management skills -- knows how to respond to customer concerns appropriately (handle with speed, accuracy and timeliness) especially when the issue has turned in to escalation. Knowledge on how to handle execs is needed for this role.
Incident handling / Crisis Management skills -- has experience with managing through a crisis, someone who can think fast and make the right decisions under pressure and one who is resourceful enough to avert the crisis ASAP. Knowledge on how to work with different organizations across varying cultures is needed.
Data management & audit compliance - Responsible for managing benefits programs data efficiently to ensure overall audit compliance posture
Escalation resolution - Ability to manage complex escalations within the policy frame work and support timely resolutions while managing volumes.
Other ad hoc tasks assigned such as UAT testing for system & process enhancement, key controls testing, provide supports if there is an internal / external audit or process review

Required education

Bachelor's Degree

Preferred education

Master's Degree

Required technical and professional expertise

3 to 5 years of HR delivery operational experience
Excellent communication & co-ordination skills for effective vendor and stakeholder management.
Experience of working in
SuccessFactors , Workday, SAP HRMS
or similar HR systems.
Strong Excel skills for data management skills with keen eye to details
Proficient data analytical and presentation skills for management review

Preferred technical and professional experience

MBA with Benefits operations work experience

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