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BDA

Seven Consultancy

0 - 1 years

8 - 12 Lacs

mumbai

Posted:1 day ago| Platform:

Apply

Skills Required

bpo client relationship management voice process team management query resolution calling sales communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

JOB DETAILS
Answering phones and explaining the product and services offered by the company. Contacting existing customers as well as prospective customers using scripts. Obtaining customer information and other relevant data. Asking questions to the customer and understanding their specifications. Resolving queries and issues related to the products and services. Making recordings of all the sales phone calls and sales deals. Taking and processing product orders in a professional manner. Maintaining the database of the customers on a regular basis. Suggesting solutions based on customer s needs and requirements. FUNCTIONAL AREA
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