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2.0 - 7.0 years

3 - 8 Lacs

Mumbai, Navi Mumbai, Mumbai (All Areas)

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We're Hiring: Full-Time / Freelance Trainers Banking Sector Location: Navi Mumbai Compensation: As per industry standards Company: ITM Group of Institutions Are you passionate about training and have hands-on experience in the Banking industry ? Whether you're currently working in banking sales or have training experience with a banking background , wed love to connect with you! Were open to hiring both Full-Time and Freelance Trainers to help shape the next generation of banking professionals. Key Requirements: Background in banking (sales/training preferred) Strong communication and presentation skills Ability to conduct engaging, impactful training sessions Willingness to work from Navi Mumbai (for full-time role) Interested? Send your resume to careers@itm.edu Or contact Karishma at 8433973130 Let’s build something great together!

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0.0 - 5.0 years

2 - 5 Lacs

Gurugram

Work from Office

Hiring for International Customer Service Voice/Blended Process Gurgaon location Freshers can also apply 5 days working | 2 roster off Both side cabs/4k travel allowance Incentives Salary-18k to 31k for freshers 22k to 44k for exp. Kashish-9910738003 Required Candidate profile Candidate must have super excellent communication skills. Candidate must be comfortable working in night shifts, from office. Candidate must be an immediate joiner. face 2 face interviews only. Perks and benefits Both side cabs 4k travel allowance Incentives MIV

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0.0 - 4.0 years

3 - 4 Lacs

Gurugram

Work from Office

Hiring Alert Backend Process at WNS! We are excited to announce new openings for a Backend Process Executives at WNS, a leading global Business Process Management (BPM) company. If you're enthusiastic, dynamic, and have excellent communication skills, this is your chance to build a promising career with us! Require - Proficiency in Bengali and English Job Role: Customer service background ( Non Voice ) Location: WNS, Gurgaon near World tech park, sector 30 Shift: Rotational Cab Facility: Available(Depends on shifts) Budget- Maximum upto 4.5 Lpa Experience- 06 Months- 3 Years Language- Bengali, English Key Responsibilities: Handle customer queries via and chat channels. Provide real-time support and solutions to customers. Maintain a positive, empathetic, and professional attitude at all times. Ensure timely follow-up and customer satisfaction. Requirements: Excellent Bengali communication skills (verbal and written). Prior customer service experience is a plus. Basic computer knowledge and typing speed. Freshers and experienced candidates are welcome! --- Walk-In Drive Details: Dates: 19th May to 20th May Time: 11:00 AM 2:00 PM Venue: WNS, Gurgaon, World tech park, Sector 30 Important: Please mention "HR Bhargavi" on top of your resume when you attend the walk-in interview.

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8.0 - 13.0 years

7 - 14 Lacs

Gurugram

Work from Office

What does an Operations Manager really do? Think of yourself as a leader and the master of your department, so not just anyone is qualified for this role! Here at TaskUs we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because it's time to imagine what it's like being an Operations Manager. Imagine yourself going to work with one thing on your mind: that in most companies, it's all about the KPIs but in TaskUs it's all about solving business problems through innovation. As you tackle your new tasks for the day, you know that it will all lead to one thing that your department believes in: to provide the best possible customer experience to your clients. As Operations Manager, you are also responsible for making sure that KPIs are being met consistently. You need to come up with ways in which to effectively make each employee reach their best potential. With this, you must also be creative because you need to devise effective plans on how to make each employee reach their target. As a leader, you must also gain the trust and respect of your employees because let's face it -- how can you lead when people don't believe you? You need to be able to reach out to them, drop by their workstations, have short chit-chats, and make them feel important. You need to be able to identify their strengths and weaknesses, take advantage of them and assign them tasks that will help them work on their weaknesses and showcase their talents. This way, you are able to manage relationships better and develop people at the same time. Do you have what it takes to become an Operations Manager? Requirement: So, what is it we're looking for? Since this is an Operations Manager post, we'd need someone who already has the skills to even call themselves a Manager. We're looking for someone who has strong interpersonal skills, verbal and written communication skills and most importantly empathy. Someone who has a high affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported. Someone who has at least three years of related working experience, preferably someone who already knows how the system works -- specializing in customer experience operations and management. We need someone who is responsible and has a good track record of meeting and delivering targets. Someone who can articulate him/herself well enough with others, like teammates and clients. We need someone who can multitask and work in a fast-paced environment. Someone who can lead and is great in analyzing situations and data. TaskUs devotes considerable resources to the wellbeing of its employees. Being a Bilingual Content Moderator means participating in counseling sessions and other wellness programs: • All employees will attend wellness coaching sessions to ensure awareness of wellness resources and to ensure job adjustment. • All employees will attend wellness groups

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0.0 - 4.0 years

3 - 4 Lacs

Gurugram

Work from Office

Hiring Alert Backend Process at WNS! We are excited to announce new openings for a Backend Process Executives at WNS, a leading global Business Process Management (BPM) company. If you're enthusiastic, dynamic, and have excellent communication skills, this is your chance to build a promising career with us! Require - Proficiency in Urdu and English Job Role: Customer service background ( Non Voice ) Location: WNS, Gurgaon near World tech park, sector 30 Shift: Rotational Cab Facility: Available(Depends on shifts) Budget- Maximum upto 4.5 Lpa Experience- 06 Months- 3 Years Language- Urdu, English Key Responsibilities: Handle customer queries via and chat channels. Provide real-time support and solutions to customers. Maintain a positive, empathetic, and professional attitude at all times. Ensure timely follow-up and customer satisfaction. Requirements: Excellent communication skills (verbal and written). Prior customer service experience is a plus. Basic computer knowledge and typing speed. Freshers and experienced candidates are welcome! --- Walk-In Drive Details: Dates: 19th May to 20th May Time: 11:00 AM 2:00 PM Venue: WNS, Gurgaon, World tech park, Sector 30 Important: Please mention "HR Bhargavi" on top of your resume when you attend the walk-in interview.

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30.0 - 31.0 years

12 - 16 Lacs

Thrissur

Work from Office

Eligibility The Internal Ombudsman shall either be a retired or servicing officer, in the rank equivalent to a General Manager of BFSI/ NBFC, having necessary skills and experience, working in areas such as banking, non - banking finance, regulation, supervision, payment and settlement systems, credit information or consumer protection. Age - Not less than 55 years as on March 31st, 2025 Not more than 60 years as on March 31st, 2025 Tenure of the Internal Ombudsman shall be a fixed term of 3 years. 1. The Internal Ombudsman shall not handle complaints received directly from the complainants or members of the public but deal with the complaints that have already been examined by the Bank but have been partly or wholly rejected by the Bank. 2. The following types of complaints shall be outside the purview of these Directions and shall not be handled by the Internal Ombudsman. a) Complaints related to corporate frauds, misappropriation etc., except those resulting from deficiency in service, if any, on the part of the Bank; b) References in the nature of suggestions and commercial decisions of the Bank. However, service deficiencies in cases falling under commercial decisions will be valid complaints for the Internal Ombudsman. c) Complaints / references relating to (i) Internal Administration, (ii) Human Resources, or (iii) pay and emoluments of staff in the Bank; d) Complaints which have been decided by or are already pending in other for a such as the Consumer Disputes Redressal Commission, courts, etc.; e) Disputes for which remedy has been provided under Section 18 of the Credit Information Companies (Regulation) Act, 2005. The Bank shall forward all rejected / partially rejected complaints under the categories (a) and (b) above to the Internal Ombudsman/ s. The Internal Ombudsman shall look for inherent deficiency in service in such cases and take a view whether any of these complaints can be exempted under (a) and / or (b) above as decided by the Bank. 3. Complaints that are outside the purview of these Directions shall be immediately referred back to the Bank by the Internal Ombudsman. 4. The Internal Ombudsman shall analyse the pattern of complaints, such as product/category wise, consumer group wise, geographical location wise, etc., and suggest means for taking actions to address the root cause of complaints of similar / repeat nature and those that require policy level changes in the Bank. The Internal Ombudsman shall examine the complaints based on records available with the Bank, including any documents submitted by the complainant and comments or clarifications furnished by the Bank to the specific queries of the Internal Ombudsman. The Internal Ombudsman may seek additional information and documents from the complainant, through the Bank. In the case of CICs, the Internal Ombudsman may seek additional information from the concerned Credit Institution/s (CI) through CIC. The Internal Ombudsman/ must record a reasoned decision in each case. 5. The Internal Ombudsman may hold meetings with the concerned functionaries of the Bank and seek any record / docrecord/documentument available with the Bank that are necessary for examining the complaint and reviewing the decision. The Bank shall furnish all records and documents sought by the Internal Ombudsman to enable expeditious resolution of the complaints without any undue delay. 6. The Internal Ombudsman shall, on a quarterly basis, analyse the pattern of all Complaints received against the Bank, such as entity-wise (for CICs), product-wise, category-wise, consumer group-wise, geographical location-wise, etc., and may provide inputs to the Bank for policy intervention, if so warranted. 7. The Internal Ombudsman shall not represent the Bank in legal cases before any court or forum or authority. 8. In cases of conciliation, where the decision of the Internal Ombudsman/ is accepted by the complainant, a statement showing the terms of agreement duly signed by the complainant, shall be kept on record.

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0.0 - 5.0 years

1 - 3 Lacs

Pimpri-Chinchwad, Pune

Work from Office

Qualification : HSC or Any graduate / Under graduate Process :- Tvs & Bajaj Process - Voice Process Work From Office Location - Viman Nagar, Pune Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / english Salary:- 12,000 in-hand to 18,000 in-hand plus incentives Rounds of Interviews: HR round Operations round Interested can reach out on HR Dhanshree :- 9765799435

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0.0 - 1.0 years

0 - 2 Lacs

Thane

Work from Office

Focus on outbound sales of Union Bank of India Home loan, Car loan & Education loan Communicate with potential customers present the plan and understand the requirement of customers. Explain product features and details to the potential customers and arrange the with the sales team Resolve project-related inquiries and ensure customer satisfaction Communication with potential customers by follow up on phone, mails, social media Accomplish sales objectives with the team to execute sales & marketing strategies Maintain detailed knowledge of the company's products and services and be aware of industry changes Daily reporting to management Digital Calling for Home Loan, Car Loan & Education Customers Sales calling for Home Loan, Car Loan & Education Loan follow up External Call received from Home Loan & Car Loan Customers Communicate with potential customer and answer their query. Understand the requirement and maintain the database. Communicate with customer home loan, Car loan and Education loan with Google Ads (Digital Marketing) Communicate with RE, SM and Cluster Head about the Leads, from Login, Sanction to Disbursement. Briefing to the customer about the product, also convincing the customer about the product, Handling queries of the Client etc, Maintain detailed knowledge of the company's products and services and be aware of industry changes Communication with potential customers by follow up on phone, mails, social media.

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

* Avarage comms required * Unlimited incentives * Shift timing- 9:30-6:30 * Fresher & Exp both can apply * Qualification: Min HSC * Need immediate joiner. Required Candidate profile HSC or Any graduate / Under graduate To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mangesh :- 7798214006 (Call and What's app) Perks and benefits High Incentives and growth opportunities.

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

Fresher can apply Salary:- 14,500 Inhand + unlimited Incentive Good communication skills Min qualification- HSC Language: Marathi & Hindi Required Candidate profile Job Location: Majiwada, Thane-400607 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Sonali : 9822197285 Perks and benefits High Incentives and growth opportunities.

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0.0 - 5.0 years

2 - 4 Lacs

Thane, Pune, Mumbai (All Areas)

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Role includes on-calls services to existing customers of Banks for below departments Phone Banking Service Assurance (handle 1st level escalations) Email & Chat Social Media Support-ORM HNI, Ultra HNI Customer Support Video KYC Credit Cards Service Required Candidate profile Graduate/MBA - Work on Bank Payroll Fresher/Experience in BPO, BFSI, NBFC Voice support Fluent English is a must 2 Rotational weekly offs provided Call 8080126356 Ekta www.hyfly.in Perks and benefits Incentives, Annual bonus, Mediclaim, transport

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0.0 - 5.0 years

2 - 5 Lacs

Mumbai Suburban, Thane, Navi Mumbai

Work from Office

Des:Phone Banking Officer Salary:21k in hand for freshers 1 yrs + exp in BPO will get 5 lakh ctc Shift timings : 7 am to 3 pm, 10am to 7pm & 11pm to 7am(for males) Walk-in and telephonic interviews conducted call 8080126356 Ekta www.hyfly.in Required Candidate profile Attend calls of existing customers and resolve their complaints or queries Make sure 100% correct and complete information is shared In case they are looking for any financial services then do needful Perks and benefits Medical Allowance + Performance based Incentives

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0.0 - 1.0 years

1 - 2 Lacs

Chennai

Work from Office

Greetings from Tech Mahindra!!! Designation : Customer Service Associate. Domain - Banking voice Work Location : SBC Tech Park Ambattur Chennai, Tech Mahindra Limited Mode of work : work from office. working days: 6 days working and 1 rotational week off. Role : Permanent Preferred candidates: Immediate joiners Only Salary: INR 14000/- to INR 17500/- Take Home based on language fluency and Interview performance 0-5 Month Stipend Kannada-16000TH, Hindi- 15000, Malayalam14000TH, Telugu-14000TH, Tamil-14000 6 Month Experience Kannada 17000, Hindi 16400, Malayalam 14000, Telugu 14500, Tamil 14000 7-24 Month Experience Kannada 17500, Hindi 17500, Malayalam 15000, Telugu 15600, Tamil 14200 Job description: - As a Customer Support Associate, you will be assisting customers over the phone with faults and account queries. No Sales & Target No Bond Permanent on role opportunity Our well-resourced environment will provide you with the tools and opportunities to enhance your knowledge of the banking process. Walk In directly to grab this immediate Opportunity. Mandatory Documents required: Any degree all semester marksheets, Provisional & Degree Certificate, PAN, Aadhaar If Experienced carry previous employment Offer Letter, Reliving Letter, Experience, relieving letters and Last three months' salary slips are Must. Eligibility criteria: - - * Any Graduate (Graduation Mandatory) * Languages required - Hindi/Telugu/ Kannada/ Malayalam with English (Any 2 Mentioned languages) * Kindly do not call if you know only Tamil & English *Cab details: Candidates would be eligible for a drop in case the shift ends between 10-12PM (13KM radius from the office premises). * Willing to do rotational shifts. Only male employees would have the late-night log out at 12AM. Female employees last log out at 8PM. * Age: Less than 32years (Drop your updated resume to this Mail - dj001000493@techmahindra.com) Reach out during the Business Hours 10Am to 7Pm (Monday to Friday) Contact: Jagadeesan (HR) call/ WhatsApp: 9842425551. Walkin Location-Address: Walk-in from Monday to Friday between 10AM to 3PM, On Saturday between 10AM to 1PM. Tech Mahindra Limited No. 90/B-1, SBC Tech Park, Madras Tiruvallur High Rd, Ambattur Industrial Estate, Chennai, Tamil Nadu https://maps.app.goo.gl/NVDhtpgqwxM9P64S9 Contact: Jagadeesan (HR) call/ WhatsApp: 9842425551. (Drop your updated resume to this Mail - dj001000493@techmahindra.com) Reach out during the Business Hours 10Am to 7Pm (Monday to Friday). *Please mention "Jagadeesan HR" on the top of your resume. * Note: once you submitted the resume, please be patience we will go through your profiles and will get back to you.

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1.0 - 5.0 years

3 - 5 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year customer service experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

Process:- Customer Service - Bank of india (inbound Process) -Fresher/ experience both can apply - Graduates or Graduation perusing -freshers Salary-13k To 18k + incentives -Shift timing:- 9:30am-6:30pm -Average communication required Required Candidate profile Qualification :- Graduates or Graduation perusing To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Pratiksha:-8698488197 Perks and benefits High Incentives and growth opportunities.

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

-Process:- IDFC - YES Bank Process -Outbound Process -Fresher/ experience both can apply -HSC pass can apply -freshers Salary-13k To 18k + incentives -Shift timing:- 9:30am-6:30pm -Average communication required Required Candidate profile Min Qualification HSC To schedule your interview Call or send your CV through WhatsApp/ mail (number mentioned below)- HR Pratiksha:-8698488197 Mail id :- pratiksha.shirtode@credicus.co Perks and benefits High Incentives and growth opportunities.

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1.0 - 6.0 years

4 - 8 Lacs

Hyderabad, Bengaluru

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TEAM LEADER OPERATIONS Must have Exp into Team Lead For International BPO in Banking Process (Mandate) NOTE - Must Have Worked into Banking Process CTC - 7.5LPA Loc- Hyderabad , Bangalore Qualification- Only Graduates Work from Office 5 days working/ 24*7 Shifts International Voice Process Require Excellent Communication Skills Immediate Joiners/ 1 month notice holders Work from Office Experience working into BPO Domain is a MUST Should have experience in Team Handling- Attrition, Shrinkage, CSAT, SLA Management Overall 3+ years in BPO/ Contact Center Interested can share their resume on ankita2.jobfinder@gmail.com CALL- 8840819455

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1.0 - 6.0 years

4 - 5 Lacs

Gurgaon/ Gurugram

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Hiring For Customer service voice For one of the leading bank Any Graduate/ UG+ Min 1year Banking/ Customer service exp Excellent spoken English required Location-Gurgaon salary up to40 k in hand cabs in odd hours Apply now 9942180221 9576328330 Required Candidate profile Graduate /UG in any domain. Excellent communication in English Work from Office Flexible in 24/7 Shift 5Days Working 2 rotational off mostly day shift Immediate joiner Fully Vaccinated cabs Perks and benefits Cabs day shift medical Insurance

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1.0 - 6.0 years

4 - 8 Lacs

Hyderabad, Bengaluru

Work from Office

TEAM LEADER OPERATIONS Must have Exp into Team Lead For International BPO in to Banking Process (Mandate) Note -Must have worked in Banking Process CTC - 7.5LPA Loc- Hyderabad , Bangalore Qualification- Only Graduates Work from Office 5 days working/ 24*7 Shifts International Voice Process Require Excellent Communication Skills Immediate Joiners/ 1 month notice holders Work from Office Experience working into BPO Domain is a MUST Should have experience in Team Handling- Attrition, Shrinkage, CSAT, SLA Management Overall 3+ years in BPO/ Contact Center Interested can share their resume on ankita2.jobfinder@gmail.com CALL- 8840819455

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1.0 - 6.0 years

5 Lacs

Gurgaon/ Gurugram, Delhi / NCR

Work from Office

Hiring For Customer service voice For the financial process 12th and above + Min 1year BPO Customer service experience Excellent spoken English required Location-Gurgaon salary flat 40k in hand cabs in odd hours Call/ WhatsApp Viraj @8294897343 Required Candidate profile Graduate /UG in any domain. Excellent communication in English Work from Office Flexible in 24/7 Shift 5Days Working 2 rotational off mostly day shift Immediate joiner Fully Vaccinated cabs Perks and benefits Both side cabs 70% day shift medical Insurance

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5.0 - 10.0 years

7 - 8 Lacs

Kolkata, Hyderabad, Pune

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Candidate should be working as a Team Leader on papers in an International Voice process for Banking process. Qualification - Graduate Shift - US rotational shifts Work Location - Gurgaon / Bangalore / Hyderabad Required Candidate profile Immediate Joiners OR Max 1 month notice period candidates can apply Call HR Sadiq @ 8904378561 for more details.

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6.0 - 10.0 years

8 - 10 Lacs

Chennai

Work from Office

Hiring for Quality Assistant Manager International Banking process Experience. ( KYC/ AML/ client On boarding Job description Essential Duties and Responsibilities: Responsible to ensure the required number of evaluations i.e. Quality, CSAT, Complaints etc. are completed as agreed with clients for KYC/ AML process. In charge of maintaining evaluations completed by the quality team in the central data base as defined by operations/clients Conducting / attending regular Gauge RNR & Calibrations with team to maintain level of knowledge of the supervisory staff Gauging effectiveness of daily/weekly briefings and cascading updates to all on the operations floor by conducting dipstick checks on a regular basis Responsible for super audits to ensure adherence of Compliance and Quality guidelines agreed between operations / clients Aligning quality analysts to respective teams to ensure the daily / weekly / monthly quality activities are covered with all operational teams Manages quality related escalations and preparing RCAs with closure with operations and client Managing shift timings & leaves for the Quality and training team Manages and takes accountability of grooming quality analysts, trainers and advisors to meet process and functional expectations Foster team work environment Maintain team engagement and improve employee knowledge retention & Performance Being proactive in identifying learning and development needs of the team members/advisors Managing training department and New hire trainings for the program Understand the training needs shared by internal and / or external customer(s), manage and improve the performance of the program / process, prepare training plan, coordinate and liaise with various teams to effective execution To ensure continuous improvement in the training performance of the process To define, standardize and monitor training and quality parameters and thereafter make recommendations for ongoing improvements. Spearheading continuous improvement in training and quality metrics of the programs and to drive improvement projects across businesses Establish and maintain communication with clients to understand needs, resolve issues, and meet expectations. Education & Experience: Minimum Graduate Should have knowledge of Six sigma and lean methodology Overall Years of Experience and required Skill Sets: Minimum 6 - 10 years with 2 yrs of people managerial experience in Quality and training Experience in Customer Service would be preferred in BPO industry (voice) Knowledge in operation will be an added advantage Work Requirement 5 days working 24/ 7 shifts Relevant experienced Interested candidates please share your resume to ramya.ramya1@teleperformancedibs.com PH No: -8050980644 ( 11 am to 5 pm ) Skills: AML/ KYC/ KYB/ transaction monitoring/ Client on boarding/ merchant on boarding . Role: Customer Success, Service & Operations - Other Industry Type: BPM / BPO Department Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations Best Regards Ramya V

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0.0 years

3 - 4 Lacs

Bengaluru

Work from Office

Greetings!! We are hiring for international banking/ Ecommerce/ Finance process For further queries please call or share your cv on whatsapp HR Ananya 8884496986 HR Joy 7996004799 HR Maria 9986584828 Job role: Advisor associate Salary: upto 4.5 lpa Shift: US/ UK/ Australian shift Location: Manyata tech park/ Bellandur/ BTM Layout Qualifiation: Only graduate Role & responsibilities Heres a professional Job Description for a Customer Advisor in Banking that you can use or adapt as needed: Job Title: Customer Advisor – Banking Location: [Insert Location] Department: Retail Banking / Customer Service Reports To: Branch Manager / Customer Service Manager Job Summary: We are seeking a customer-focused and results-driven Customer Advisor to join our banking team. In this role, you will be the first point of contact for our customers, responsible for delivering outstanding service, providing financial guidance, and promoting bank products and services to meet customer needs. You’ll play a vital role in building long-term relationships and enhancing customer satisfaction. Key Responsibilities: Customer Service Greet customers warmly and provide assistance with their banking inquiries and transactions. Deliver prompt and professional service in person, by phone, or digitally. Resolve customer issues and escalate complex cases when necessary. Sales & Product Promotion Identify customer needs and recommend suitable banking products (e.g., savings accounts, credit cards, personal loans). Actively cross-sell and upsell products to meet personal and branch targets. Guide customers through applications and onboarding processes. Account & Transaction Support Open, maintain, and close customer accounts. Assist with deposits, withdrawals, fund transfers, and other routine transactions. Educate customers on the use of digital banking platforms and tools. Compliance & Administration Ensure compliance with internal policies, regulatory guidelines (KYC, AML), and security standards. Maintain accurate records of customer interactions and transactions. Update CRM systems and generate basic reports as required. Requirements: Proven experience in customer service, preferably in a banking or financial services environment. Strong interpersonal and communication skills. Good understanding of financial products and basic banking procedures. Ability to meet sales targets while maintaining excellent service quality. Proficiency in using banking software and digital tools. High attention to detail and organizational skills. Thanks and regards, Rivera Manpower Services

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0.0 - 5.0 years

3 - 5 Lacs

Gurugram

Work from Office

International Customer Service Voice Process Gurgaon location Both fresher/exp. can apply Both grad./undergrad. can apply 5 days working 2 roster off Night shifts Both side cabs Huge inc. Salary-27.5k for freshers & 34.5k for exp. Kashish-9910738003 Required Candidate profile Candidates must have excellent communication skills. Candidates must be comfortable working in any shifts. Candidates must be an immediate joiner. Perks and benefits Both side cabs upto 4k cab allowance Incentives

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0.0 - 5.0 years

3 - 8 Lacs

Noida, Gurugram

Work from Office

Hiring for US and UK Brands need excellent communication skills UG/Grad with experience and freshers eligible salary upto 8.5 LPA/unlimited performance based incentives 5 days working/2 days offs loc ; Gurgaon/Noida MOB - Pratham - 9818489759

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