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0.0 - 5.0 years
1 - 3 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Location:- Malad, Mumbai Department:- Customer Service, Inbound, Outbound Qualification :- HSC Pass To Any graduate / Under graduate * Work From Office * Shifts Timing: - - 9:00 AM to 6:00 PM - 10:00 AM to 7:00 PM - 11:00 AM to 8:00 PM - 1 Rotational week off Preferred candidate profile HSC Pass Can apply Freshers can apply Good Hindi & English communication Salary:- 12,000 To 22,000 CTC Rotational week off Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- Neha Mob No :- 9168991284
Posted 1 month ago
0.0 - 5.0 years
1 - 4 Lacs
Mumbai, Thane, Mumbai (All Areas)
Work from Office
- Required Fresher/Experience - Min HSC pass out - salary 15000 to 25,000 Inhand (Depend on interview) - Basic Knowledge of computer - good communication skills - Required Candidate profile Job Location: Virar West & Malad To schedule your interview send your CV through WhatsApp (number mentioned below) HR Neha : 9168991284 Perks and benefits High Incentives and growth opportunities
Posted 1 month ago
1.0 - 6.0 years
3 - 8 Lacs
Bengaluru
Work from Office
Job Title: Senior Customer Service Representative Location: Bangalore Department: Customer Service Reports To: Customer Service Manager Job Type: Full Time. Job Summary: We are seeking a highly motivated and experienced Senior Customer Service Representative to join our team. In this role, you will handle complex customer issues, mentor junior representatives, and support the day-to-day operations of the customer service department. The ideal candidate is proactive, empathetic, and has strong problem-solving and communication skills. Key Responsibilities: Provide high-level support to customers through various channels phone, email, chat, etc. Resolve escalated customer complaints and issues efficiently and professionally. Assist in developing customer service policies and procedures to enhance customer satisfaction. Mentor and support junior customer service staff, offering guidance and training as needed. Monitor and analyze customer feedback and service metrics to identify areas for improvement. Maintain accurate records of customer interactions and transactions in CRM systems. Participate in process improvement initiatives and recommend solutions for operational efficiency. Assist with onboarding and training of new customer service team members. Stay updated on product knowledge, industry trends, and best practices in customer service. Qualifications: Bachelor's degree or equivalent work experience preferred. Proven ability to manage and resolve complex customer issues. Excellent communication, interpersonal, and organizational skills. Strong multitasking and time-management abilities. Proficiency with customer service software and CRM systems. A customer-centric mindset with a strong focus on problem resolution and service excellence. Ability to analyze data, track KPIs, and drive performance. High attention to detail and a commitment to quality and compliance. Ability to work in a fast-paced and dynamic environment. Contact Hiring Manager Mallik @ 7259027282 / 9900024811 / 7760984460 / 9686682465
Posted 1 month ago
0.0 - 5.0 years
2 - 3 Lacs
Mumbai Suburban, Mumbai (All Areas)
Work from Office
Hiring for Banking operations associate Eligibility ;-Graduate and Undergraduate both with 6 months "BFSI" experience Salary - 25K - 28K Inhand + incentives 5 days working with any 2 week off One way cab facility available HR Sangeeta 7693928266 Required Candidate profile Candidate must have any experience in any "BFSI" industry Excellent written and verbal communication HSC / Graduate both can apply with 6 month BFSI experience
Posted 1 month ago
0.0 - 5.0 years
3 - 6 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Freshers or Minimum 1 yr of experience in any process US Shift Sat & Sun fixed off Direct Banking Voice Process & Non voice process Good communication Graduation Mandatory Pick up& drop cab provided. Please apply for the job in Naukri.com and we will call you back. Do not search the number in Google and do not call us. Please apply for the job in Naukri.com and we will call you back. Do not search the number in Google and do not call us.
Posted 1 month ago
0.0 years
0 - 1 Lacs
Chennai
Work from Office
HCL Tech - Mega Walkin Drive for Freshers _ 16 -Jun-2025 to 18-Jun-2025 Any Freshers can walk in for the interviews. (Arts and Science, MBA, MA, MSC, M.com Also can apply) Candidate must completed there degrees. Educational Qualification: Graduate in any stream. *Engineering graduates will not be considered* Shift: Us Shifts Mode of interview: Walkin Date: 16- Jun-2025 to 18-Jun-2025 Timing: 11:00 AM to 3:00 PM Contact HR: Nandhinee Work Location: Navallur Interview Location: ETA 3 - HCL Navalur - Block 3, Sandhya Infocity, OMR, Rajiv Gandhi Salai, Navalur , Chennai , Tamil Nadu, 600130 You can also refer your friends for this role. Perks and Benefits : MNCCab facility (two way) (Upto 30 Kms Only )Salary : great in the industry Excellent working environment Free Cab for female employees International TrainersWorld class exposure How You'll Grow At HCL Tech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best. Why Us We are one of the fastest-growing large tech companies in the world, with offices in 60+ countries across the globe and 222,000 employees.Our company is extremely diverse with 165 nationalities represented.We offer the opportunity to work with colleagues across the globe.We offer a virtual-first work environment, promoting a good work-life integration and real flexibility.We are invested in your growth, offering learning and career development opportunities at every level to help you find your own unique spark.
Posted 1 month ago
1.0 - 5.0 years
0 - 3 Lacs
Thane, Navi Mumbai
Work from Office
Jpmc process ( US banking process)
Posted 1 month ago
1.0 - 6.0 years
3 - 3 Lacs
Mumbai, Mumbai Suburban
Work from Office
Urgent Hiring For "Banking Operations Executive" Email process Experience - Minimum 1 year of Email process Shift- Day shift Immediate joiners preferred Package - 3 LPA - 3.5 LPA HR Sangeeta 7693928266 Required Candidate profile 1 year of experience preferred in Email process Excellent verbal and written communication Candidate must have experience in Email process in BFSI OR any domail
Posted 1 month ago
0.0 - 1.0 years
1 - 1 Lacs
Thane, Mumbai (All Areas)
Work from Office
Sales Executive Opportunity - Company: Kotak Bank - Salary: 14,500 (In-hand) + Incentives - Qualification: HSC Pass - Skills: Good selling skills, basic Hindi - Shift Timing: 9:30 AM - 6:30 PM - Male & Female -Hr Rahul - 92093 07213
Posted 1 month ago
0.0 - 1.0 years
1 - 1 Lacs
Thane, Mumbai (All Areas)
Work from Office
Sales Executive Opportunity - Company: IDFC First Bank - Salary: 14,500 (In-hand) + Incentives - Qualification: HSC Pass - Skills: Good selling skills, basic Hindi - Shift Timing: 9:30 AM - 6:30 PM - Male & Female -Hr Rahul - 92093 07213
Posted 1 month ago
0.0 - 5.0 years
1 - 3 Lacs
Noida, New Delhi, Delhi / NCR
Work from Office
Process :- Punjab National Bank - Sales Process - Hsc/Graduate - Good communication - Salary:- 13,000 In hand + Incentive - Shift Timing:- 8 Hours Shift - Day shift - Rotational off Required Candidate profile Qualification: Min HSC Freshers/Experienced both can apply. To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Namrata :- 8624868754 Perks and benefits High Incentives and growth opportunities.
Posted 1 month ago
1.0 - 6.0 years
2 - 5 Lacs
Ambattur, Chennai
Work from Office
Hiring ONLY EXPERIENCE IN INTERNATIONAL banking transaction monitoring Work location - Chennai, Ambattur location maximum salary is - 5.5 lpa Should have Good communication Degree is mandatory Experience in US Banking = Transaction monitoring / Anti money Laundering Min 1 yr exp 2 days rotational off Cab provided Night Shift Chennai maximum salary is - 5 lpa
Posted 1 month ago
0.0 - 2.0 years
2 - 4 Lacs
Hyderabad, Pune, Bengaluru
Hybrid
looking for detail-oriented and organized candidates for Banking Assistant to join their team. The role involves updating accurate data in databases, spreadsheets, and systems as required. Required Candidate profile Candidates must be graduate. Should know basic English language. Freshers can also apply.
Posted 1 month ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year customer service experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
6.0 - 11.0 years
5 - 9 Lacs
Gurugram
Work from Office
Experience - Banking Process is mandatory and Please share your profile at surbhi.malhortra@nlbtech.com Graduate in Finance, Accounting, Business Administration, or related field. Previous experience (5+ years) in a back-office role within the financial services industry, with at least 2 years in a supervisory or leadership capacity. Oversee the end-to-end process of Business Banking, from receiving requests to resolution, ensuring accuracy and adherence to timelines. Identify opportunities to streamline the processes and enhance efficiency. Collaborate with cross-functional teams to implement process improvements and system enhancements. Generate performance reports and key performance indicators. Stay updated on regulations, guidelines, and best practices related to Business Banking, always ensuring compliance. Develop and maintain comprehensive documentation of processes, policies, and procedures. Conduct regular training sessions for staff to ensure a thorough understanding of procedures. Drive continuous improvement initiatives to streamline processes and enhance overall efficiency. Please Share your profile at surbhi.malhotra@nlbtech.com
Posted 1 month ago
0.0 - 5.0 years
1 - 3 Lacs
Pimpri-Chinchwad, Pune
Work from Office
Role & responsibilities: Salary:- 12,200 in hand plus unlimited incentives every month depends on interview Immediate Joining Freshers & experience both can apply Basic communication in Marathi, Hindi & English Job Location: Viman Nagar Pune-411014 Preferred candidate profile: Min qualification - 12th & Immediate Joiners Having basic Knowledge of Computer. Fixed day shift Perks and benefits: PF+ESIC and other benefits How to Apply: To schedule your interview Call or send your CV/Resume through WhatsApp HR Tejaswini :- 7796426971
Posted 1 month ago
0.0 - 5.0 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
* Avarage comms required * Unlimited incentives * Shift timing- 9:30-6:30 * Fresher & Exp both can apply * Qualification: Min HSC * Need immediate joiner. Required Candidate profile HSC or Any graduate / Under graduate To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Suhas :- 9822472894 (Call and What's app) Perks and benefits High Incentives and growth opportunities.
Posted 1 month ago
1.0 - 5.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Hiring Now Banking Customer Support (International Voice Process) Location: Bangalore Shift: US/UK Rotational Shifts Experience: Minimum 1 year in International Voice Process Qualification: Graduates / Undergraduates with relevant experience Joiners: Immediate Joiners Only CTC: Up to [Insert range] + Incentives Job Description: We are hiring for a Customer Support Executive role in a Banking Voice Process . The ideal candidate will handle inbound and outbound customer calls from international clients, resolve banking-related queries, and ensure a high standard of service delivery. This role also includes responsibilities in quality assurance and process improvement. Key Responsibilities: Customer Support (Voice): Handle inbound and outbound international calls in a timely and professional manner. Focus on First Call Resolution (FCR) as a core part of customer relationship management. Identify customer needs and concerns by actively listening and asking relevant questions. Provide accurate information and resolve banking-related issues efficiently. Follow predefined communication scripts while exercising judgment to go off-script when needed. Record call details in the appropriate CRM or tracking system and escalate as per procedures. Quality Assurance & Audits: Monitor and evaluate service quality , ensuring alignment with client KPIs such as CSAT (Customer Satisfaction) and quality scores . Develop and implement quality control measures to maintain service excellence. Analyze call data and audit findings to identify recurring issues and suggest improvements. Collaborate with operations and training teams to address quality concerns. Conduct quality feedback sessions with agents to share insights and drive continuous improvement. Candidate Profile: Minimum 1 year of experience in an international voice process (preferably in banking or financial services) Excellent verbal communication skills and active listening ability Strong problem-solving skills and ability to handle high-pressure situations Familiarity with CRM tools and call documentation systems Willingness to work in US/UK rotational shifts Graduates / Undergraduates with relevant experience are eligible Immediate joiners preferred Book Your Interview Slot Today! Contact: 7829336202 / 7829336034 / 9380300644
Posted 1 month ago
0.0 - 5.0 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
-Process:- Insurance Sales Process (office work) -Fresher/ experience both can apply -HSC pass can apply -freshers Salary-15,000 To 20,000 + incentives -Shift timing:- 9:30am-6:30pm -Good communication skills - LOCATION:- GHANSOLI NAVI MUMBAI Required Candidate profile Min Qualification HSC To schedule your interview Call or send your CV through WhatsApp (number mentioned below)- HR Riya:- 8551021894 Perks and benefits High Incentives and growth opportunities.
Posted 1 month ago
0.0 - 1.0 years
1 - 5 Lacs
Chennai
Work from Office
Skill required: Commercial Banking Operations - Core Banking Designation: Banking Operations New Associate Qualifications: BCom Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business.In this team, you will help in providing universal banking functionality to banks. With a focus on product strategy and a global market presence. This team will help in providing solutions to customers on industry-accepted platforms and Lead Product Managers to build an ecosystem of products and assets around these platforms namely Bancs, Finacle, Finastra, Pega, nCino. What are we looking for Level 13 profile for Banking process Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification BCom
Posted 1 month ago
2.0 - 7.0 years
5 - 7 Lacs
Pune
Work from Office
Cutomer Service Executive for BPO International Bank Exp- min 2 to 8 Year of int voice exp mandt Exc Communication skill Int voice exp mandt with voice exp Doc- Exp lettr mandt for all Org Need CV with Passport siz photo and pan card number in it Perks and benefits Transportation Provided Insurance Provided
Posted 1 month ago
0.0 - 5.0 years
1 - 3 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Process:- SBI LIFE INSURANCE (Telesales) Good Communication Freshers/Experienced both can apply. Min qualification- Graduate Freshers or any Telesales experience with Excellent Comms skills Shift: 9:30AM to 6:30PM Desired Candidate Profile:- Min qualification-HSC 15,000 to 30,000 in hand (Salary will be closed on the basis of the candidates skillset and previous package) How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Rohan:- 8177871758
Posted 1 month ago
1.0 - 6.0 years
2 - 7 Lacs
Mumbai, Goregaon, Mumbai (All Areas)
Work from Office
We are actively hiring for a Process Trainer!!! Location- Goregaon. Mumbai Shift - Rotational Shifts (including night shifts - 5 days working with 2 rotational weekoffs) Roles and Responsibilities Design and deliver training programs for international voice process teams, focusing on soft skills, accent reduction, customer service, sales, and product knowledge. Develop and maintain relationships with clients to understand their requirements and preferences for training delivery. Collaborate with subject matter experts to create engaging and effective learning materials. Monitor the effectiveness of trained employees through evaluation metrics such as quality scores, call audits, and feedback from customers. For further information kindly connect with- Simran Rana - 9137514621
Posted 1 month ago
0.0 - 5.0 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Avarage comms required - Shift timing- 9:30-6:30 - Fresher & Exp both can apply - Salary :- up to 16k + unlimited Incentives - Qualification: Min HSC - Need immediate joiner. - Work Location: Kapurbavadi junction, Majiwada Thane (w)- 400607 Required Candidate profile HSC or Any graduate / Under graduate To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- HR Mahek Mob No :- 7559401618 Perks and benefits * High Incentives and growth opportunities. *
Posted 1 month ago
0.0 - 5.0 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Hiring For Aditya Birla Voice Process -Outbound Voice process -Salary:- upto 15k + Incentives -Need Avg english -Shift timing:- 9:30am-6:30pm -Rotational off Required Candidate profile Candidate should be willing to work from office Job Location: Majiwada, Thane -400607 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Sonali : 9822197285
Posted 1 month ago
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