Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description When you join us at Thermo Fisher Scientific, you’ll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world. Location/Division Specific Information This position within Corporate Infrastructure and Security will be based in Bangalore, India. Discover Impactful Work: Data Protection is vital at Thermo Fisher Scientific, ensuring that our business-critical data is available and safeguarded from data loss and corruption. You will help define our strategy, maintain the tools, and work with business partners to ensure data protection is secure and efficient for critical systems and processes. How will you make an impact? Perform the installation, configuration, maintenance, monitoring and documentation for various backup technologies in a multi-site multi-vendor backup environment. Participate in recovery testing to ensure applications and databases can be recovered from backups. Participate in audit processes to ensure effective governance and compliance. Participate in and provide on-call support within a “follow the sun” model, as well as in a rotation during weekends. Work closely with customer support team to communicate the root cause of the outage, duration and recommendations or steps to resolve issues. Resolve incidents and problems in accordance with set guidelines and meet operational agreements. Implement change requests and meet project deliverables within defined guidelines. Achieve and understand Service Level commitments for all open systems platform. Document processes and maintain a knowledge base for Data Protection. Keys to Success: Education A minimum of 2-4 years of higher education, Associate’s or Bachelor’s degree in Computer Science, Information Technology, or related field of study. Experience or Knowledge with: 5-10 years experience with the technologies described below: Advanced knowledge of Veeam. Experience/knowledge in other data protection hardware/software is a plus(e.g., Avamar, Data Domain, Druva). Experience with Hypervisors, Windows & Linux operating systems, Cloud Infrastructure, ServiceNOW. IT processes and best practices related to backup, recovery and disaster recovery. Experience in highly regulated environments and AI is a plus. Strong analytical and problem-solving skills, with the ability to work independently or as part of a team. Superb communication and documentation skills. Benefits We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation! Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.