Backend Support Executive

As a Backend Support Executive, you will play a crucial role within our internal operations team by managing backend tasks that stem from client requirements. Your responsibilities will include coordinating with internal stakeholders, ensuring timely and accurate execution, and maintaining efficient communication channels. To excel in this role, you should possess strong organizational skills, the ability to handle multiple assignments simultaneously, and a proactive approach to problem-solving. You will support internal teams by efficiently managing backend tasks aligned with client requirements and requests. Collaborating closely with the Onboarding/Client Success team, you will gain insights into client deliverables and expectations. It will be essential to liaise with technical teams or relevant departments to ensure tasks are completed within defined scopes and timelines. Additionally, you will be responsible for updating internal trackers, task management systems, and reports related to client projects, as well as reviewing and processing data and documents shared by clients with precision. Quality checks on completed backend tasks will be part of your routine to ensure error-free execution. You will need to proactively escalate any delays, dependencies, or issues to the relevant stakeholders. Providing regular updates to the internal team on the progress of assigned backend work and documenting standard operating procedures for repeatable processes will also be key aspects of your role. Your contribution to process improvement initiatives by identifying recurring patterns or challenges will be highly valued. In terms of key skills and activities, you should ideally have 0-1 years of experience in backend operations, client support, or a similar role. Proficiency in tools such as Canva, Excel, HTML, SQL, Google Sheets, and Photoshop will be beneficial. Strong multitasking abilities, attention to detail, time management skills, and an understanding of SaaS-based platforms are essential. You should be adept at comprehending client requirements, identifying gaps, and delivering effective solutions. Excellent communication skills and the ability to coordinate across internal teams are prerequisites. Being proactive in providing timely updates and aligning with cross-functional stakeholders is vital, as is your capacity to quickly adapt to new systems, tools, and operational processes. As part of our team, you can expect to work in a fast-paced and collaborative environment that fosters continuous learning and problem-solving. Regular coordination and communication with cross-functional internal teams will be necessary to ensure seamless execution. Occasional extended hours may be required based on client priorities and project deadlines. If you are looking to join a dynamic team in Hyderabad (In Office Only) and are motivated by the opportunity to grow and contribute to impactful projects, this role could be the perfect fit for you. Remuneration for this position ranges from INR 2.4 LPA to INR 3.0 LPA.,