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0.0 - 3.0 years
0 - 0 Lacs
hyderabad, telangana
On-site
As a Backend Support Executive, you will play a crucial role within our internal operations team by managing backend tasks that stem from client requirements. Your responsibilities will include coordinating with internal stakeholders, ensuring timely and accurate execution, and maintaining efficient communication channels. To excel in this role, you should possess strong organizational skills, the ability to handle multiple assignments simultaneously, and a proactive approach to problem-solving. You will support internal teams by efficiently managing backend tasks aligned with client requirements and requests. Collaborating closely with the Onboarding/Client Success team, you will gain insights into client deliverables and expectations. It will be essential to liaise with technical teams or relevant departments to ensure tasks are completed within defined scopes and timelines. Additionally, you will be responsible for updating internal trackers, task management systems, and reports related to client projects, as well as reviewing and processing data and documents shared by clients with precision. Quality checks on completed backend tasks will be part of your routine to ensure error-free execution. You will need to proactively escalate any delays, dependencies, or issues to the relevant stakeholders. Providing regular updates to the internal team on the progress of assigned backend work and documenting standard operating procedures for repeatable processes will also be key aspects of your role. Your contribution to process improvement initiatives by identifying recurring patterns or challenges will be highly valued. In terms of key skills and activities, you should ideally have 0-1 years of experience in backend operations, client support, or a similar role. Proficiency in tools such as Canva, Excel, HTML, SQL, Google Sheets, and Photoshop will be beneficial. Strong multitasking abilities, attention to detail, time management skills, and an understanding of SaaS-based platforms are essential. You should be adept at comprehending client requirements, identifying gaps, and delivering effective solutions. Excellent communication skills and the ability to coordinate across internal teams are prerequisites. Being proactive in providing timely updates and aligning with cross-functional stakeholders is vital, as is your capacity to quickly adapt to new systems, tools, and operational processes. As part of our team, you can expect to work in a fast-paced and collaborative environment that fosters continuous learning and problem-solving. Regular coordination and communication with cross-functional internal teams will be necessary to ensure seamless execution. Occasional extended hours may be required based on client priorities and project deadlines. If you are looking to join a dynamic team in Hyderabad (In Office Only) and are motivated by the opportunity to grow and contribute to impactful projects, this role could be the perfect fit for you. Remuneration for this position ranges from INR 2.4 LPA to INR 3.0 LPA.,
Posted 1 week ago
6.0 - 10.0 years
0 Lacs
pune, maharashtra
On-site
You will be joining Datakrew, a company that is at the forefront of revolutionizing EV fleet intelligence through innovative IoT/AI solutions. The flagship platform, OXRED EV Intelligence, offers in-depth insights into electric vehicle performance and diagnostics. With a vision to serve one million EVs in the next 5 years and impact a billion lives through technology, Datakrew is supported by investors like Beenext and SEEDS Capital. Operating in 7 Asian countries and expanding into the UK and European markets, Datakrew is seeking a dynamic and self-motivated PreSales Specialist to drive its global growth. As a PreSales Specialist at Datakrew, you will play a pivotal role in the pre-sales cycle, from qualifying leads to submitting proposals. Your responsibilities will include managing lead qualification, client engagement, and proposal submission, while collaborating with internal teams and customers. You must possess a blend of business acumen, technical knowledge, and exceptional communication skills to excel in this role. Your primary responsibilities will include becoming an internal lead management engine, collaborating with the marketing team to maintain a robust sales pipeline, and delivering tailored techno-commercial proposals aligned with client needs. You will act as a liaison between customers, field sales, and technical teams, ensuring smooth communication and handovers. Additionally, you will provide timely support for customizing presentations and proposals based on client-specific requirements. To succeed in this role, you should have 5-7 years of inside sales experience in SaaS, preferably in EV or automotive sectors. A strong understanding of software integration techniques, APIs, and techno-commercial aspects is essential. You must demonstrate the ability to generate leads, manage the sales cycle effectively, and simplify technical concepts into business language. Excellent communication skills, adaptability to different business cultures, and strong presentation abilities are crucial for this position. It would be advantageous if you have prior experience with EV OEMs, automotive fleets, or IoT platforms, and familiarity with CRM tools. Exposure to AI-driven analytics or SaaS platforms is also beneficial. Datakrew offers a competitive salary, professional growth opportunities, and a chance to make a direct impact on strategic accounts and global expansion. You will have the flexibility to work autonomously in a cutting-edge AI + IoT environment. If you are ready to take on this exciting opportunity, please submit your resume and a cover letter to hr@datakrew.com with the subject line "PreSales Specialist Application [Your Name]". Datakrew is an equal opportunity employer that values diversity and is dedicated to creating an inclusive workplace for all its employees.,
Posted 1 week ago
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