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Job Description

Key Responsibilities
Process Documentation ExcellenceTransform Business Analyst discovery outputs into formal, standardized process documentation usingSignavio and process mapping using BPMN 2.0 standards. Ensure all process maps meet Wileyorganizational Process Standards and are optimized for clarity and usability to de-risk and accelerate futuretransformation initiatives.Documentation Standards & GovernanceMaintain and enforce process documentation standards across all business process management activities.Support process governance framework implementation to create reliable process assets that derisk scopedefinition and accelerate delivery of future change initiatives.BA Collaboration & SupportWork closely with Business Analysts to translate whiteboard sessions and rough process maps into polished Signavio documentation. Provide technical expertise on process modeling best practices.Process Asset MaintenanceMaintain current state process documentation, implement approved changes, and ensure process assetsremain accurate and up-to-date throughout transformation programs and business-as-usual activities.Create a reliable foundation that enables faster scoping and reduced risk for future initiatives.Quality Assurance & ReviewConduct quality control reviews of process documentation to ensure consistency, completeness, andadherence to standards. Support peer review processes and continuous improvement of documentationquality.Process Performance SupportExtract and analyze process data from Signavio to support Business Analysts in identifying improvementopportunities and measuring process performance against established metricSignavio documentation. Provide technical expertise on process modeling best practices.ObjectivesCreate and maintain high-quality processdocumentation that derisks and accelerates businesstransformation by providing reliable process assets forfuture change initiatives and continuous improvementprograms.Key RelationshipsStakeholders Ensure business processes and userneeds are reprsented and aligned to business value.Business Analysts Receive process discoveryoutputs and collarate on documentation refinementand future state design.Process LeadsGPLs Provide processdocumentation support and ensure adherence toprocess governance standards.Project Teams Supply accurate processdocumentation to support implementation and testingactivities.Key DeliverablesSignavio Process DocumentationProcess Attribute SpecificationsDocumentation Quality ReportsProcess Performance DashboardsBPMN 2.0 Documentation Standards GuidelinesProcess Change Control Record

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Virtusa

Information Technology and Services

Southborough

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