B2B Key accounts Manager

Company Description

Iris Clothings Limited is a fast-growing apparel company engaged in designing, manufacturing, branding, and selling kids' apparel and accessories in India under the brand name DOREME. We deliver a wide range of unique apparels for infants, toddlers, and junior boys and girls. Our commitment to quality and continuous innovation makes us leaders in the industry.

Core responsibilities

• Client relationship management:

   Build and nurture strong, long-term relationships based on trust and a deep understanding of the client's business objectives. Drive repeat business by ensuring client satisfaction and long-term partnerships

• Strategic account planning:

   Develop and implement strategic account plans to maximize revenue and profitability from key accounts.

• Growth and expansion:

   Identify and pursue opportunities for upselling and cross-selling products and services to existing accounts to increase sales revenue.

• Sales and negotiation:

   Lead negotiations with key clients and manage sales activities to achieve targets.

• Client advocacy:

   Act as the main point of contact, resolve client issues, and ensure customer satisfaction by bridging client needs with company solutions.

• Internal collaboration:

   Work with internal departments, such as marketing, sales, logistics, and design, to deliver seamless client experiences.

• Reporting and analysis:

   Monitor sales data using CRM software and compile reports for top management.

• Market intelligence:

   Conduct market research and share insights with the team to improve organizational capabilities

• Strategic thinking and planning
• Strong sales and negotiation skills
• Excellent communication and interpersonal skills
• Client relationship-building
• Problem-solving
• Data analysis and CRM proficiency