AWS Cloud & Support Engineer- USA

About the Role:

We are seeking an experienced AWS Cloud and Support Engineer to manage, optimize and support our production infrastructure. The ideal candidate will be responsible for provisioning, automating, monitoring, and maintaining AWS cloud services and should be able to support applications running on it across multiple environments. This role requires strong technical expertise, attention to detail, and a commitment to maintaining high availability, security, and performance standards. The candidate should work collaboratively with remote teams

Key Responsibilities:

• Provision, administer, automate, monitor, and manage AWS cloud services in across multiple accounts and environments.
• Provide application and infrastructure support. Monitor application logs, troubleshoot incidents, identify root causes, and implement permanent fixes
• Manage and automate system patches, upgrades, and updates on Linux and database servers
• Continuously monitor cloud security posture to detect vulnerabilities and maintain compliance with security standards / frameworks
• Apply the AWS Well-Architected Framework to ensure operational excellence, reliability, performance efficiency, cost optimization, and security.
• Handle user provisioning and access management for cloud services.
• Implement and maintain security best practices and compliance with frameworks such as NIST, ISO, and HIPAA.
• Continuously optimize cloud costs by monitoring and managing AWS resources effectively.
• Design and implement highly available and scalable architectures for enterprise, web, and mobile applications.
• Develop automation scripts and tools to streamline operations and improve efficiency.
• Perform application deployments using CI/CD pipelines and ensure smooth rollouts and rollback procedures.
• Collaborate with cross-functional teams to support development and deployment pipelines.

Required Skills & Qualifications:

• 2+ years of hands-on experience managing AWS infrastructure and services.
• Strong expertise in Linux administration, cloud security, networking, and storage technologies.
• Proficient in core AWS services, including:
• EC2, VPC, IAM, S3, CloudWatch, RDS, WAF, ELB, Route 53, Lambda, and Auto Scaling.
• Proven ability to troubleshoot production issues and ensure system reliability.
• Self-motivated and able to work independently as well as collaboratively in a team environment.
• Strong problem-solving, analytical, and communication skills.
• AWS Certification (e.g., AWS Certified Solutions Architect, SysOps Administrator, or DevOps Engineer) is preferred.
• Familiarity with Programming languages such as Java, Node JS, Angular, SQL
• Experience with CI/CD tools (e.g., Jenkins, GitHub Actions, etc).
• Familiarity with the AWS Well-Architected Framework is a strong advantage.
• Familiarity with GCP or Microsoft Azure is a plus.