Posted:3 weeks ago|
Platform:
On-site
Full Time
In this role as a Subject Matter Expert (SME), you will be responsible for helping the Insurance Service Line grow by developing and executing strategies designed to support our insurance company clients, developing new products and solutions, managing existing products, supporting our sales teams, and managing go-to-market strategies.
• Managing a portfolio of one or two major Genpact insurance broker support products/solutions. This aspect is similar to Product Management role.
• Co-manage (along with Genpact’s client relationship team) a portfolio of existing Genpact insurance brokerage clients
• Develop new products organically or via new business partnerships to bring new solutions to the market
• Develop and manage go-to-market strategies for assigned products and customer markets designed to achieve annual revenue and sales targets
• Participate, and sometimes lead, responses to RFP’s and business proposals for potential clients.
• To ensure SLAs & deliverables are met within the timeframe of all the teams.
• Continuous interaction with all stake holders to ensure all the area of concern can be worked upon for improved service levels.
• Develop, maintain and nurture long term relationships with key client decision-makers.
• Mentoring and monitoring the performance of team members to ensure efficiency in meeting individual & team targets based on quality, inventory and TAT.
• Leading operations delivery for the site and enable support for cross sites
• Extensive years of experience in Insurance operations.
• Strong Analytical Skills, problem solving and decision-making skills.
• Insurance experience in P&C insurance lifecycle – pre-placement, placement, and post-placement activities (such as endorsements processing, policy administration, policy checking, policy issuance, quoting, renewal prep, submissions, surplus lines, licensing, agency admin, inspections and so on, product management, business development or similar role.
• Thorough understanding and expertise in the U.S. P&C insurance ecosystem including distribution, brokerage, technology platforms, data and analytics sources, and trends impacting the market.
• College degree from an accredited 4-year university
• Experience, ability and comfort engaging with senior level insurance company executives • Experience developing go-to-market strategies including understanding of marketing strategies and tools.
• Excellent communication skills both verbal and written
• Hands on knowledge of MS Office
• Prior P&L responsibilities for insurance related products
• Domain certification is preferred.
Genpact
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