Automotive Coordinator - Female

Work Level : Individual Core : Communication Skills, Self Motivated, Result Driven, Disciplined, Organized Leadership : Building Work Relationships, Responsive, Working Independently Industry Type : Automobile Function : Customer Service Key Skills : Relationship Manager,Client Relationship,Investor Relations,Sales Coordination Education : Graduate Note: This is a requirement for one of the Workassist Hiring Partner. Primary Responsibility: Greet and assist walk-in customers and manage front desk coordination. Schedule service appointments and follow up with customers on service status. Maintain records of service, insurance, and warranty documentation. Coordinate between sales, service, and parts departments for timely execution of customer needs. Assist in preparing job cards, invoices, and customer feedback forms. Handle customer queries, complaints, and escalate issues when needed. Support the sales team in test drives, delivery process, and documentation. Maintain regular contact with existing customers to ensure customer satisfaction and retention. Generate daily reports for management on service appointments, pending tasks, and follow-ups. Requirements: Graduate in any discipline (preferably in business administration or automotive-related field). 1–3 years of experience in an administrative or coordination role, preferably in the automotive sector. Excellent communication skills in English and local language. Proficient in MS Office (Excel, Word, Outlook). Strong organizational and multitasking skills. Pleasant personality with customer-first attitude. Company Description Workassist is an online recruitment and employment solution platform based in Lucknow, India. We provide relevant profiles to employers and connect job seekers with the best opportunities across various industries. With a network of over 10,000+ recruiters, we help employers recruit talented individuals from sectors such as Banking & Finance, Consulting, Sales & Marketing, HR, IT, Operations, and Legal. We have adapted to the new normal and strive to provide a seamless job search experience for job seekers worldwide. Our goal is to enhance the job seeking experience by leveraging technology and matching job seekers with the right employers. For a seamless job search experience, visit our website: https://bit.ly/3QBfBU2 (Note: There are many more opportunities apart from this on the portal. Depending on the skills, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less