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Position Title: AI Automation Specialist (No-Code/Low-Code Expert) Location: E2, Plot No. 4, Jhandewalan Extension, Near Metro Station Gate No. 2, New Delhi – 110055 Employment Type: Full-time / Contract (based on experience) Company Overview BookLeaf Publishing is one of India’s most trusted self-publishing platforms, recognized for its innovation, scalability, and process automation. We’re committed to transforming the publishing landscape through intelligent systems that minimize manual intervention and maximize efficiency. Role Summary We are seeking a driven AI Automation Specialist to join our team. In this role, you will lead the design and deployment of intelligent, scalable systems using no-code/low-code platforms and AI-based integrations. Your core responsibility will be to eliminate repetitive tasks and enhance operational efficiency across departments. Key Responsibilities Develop and maintain AI-driven automation tools, bots, and workflows to streamline business processes Build intelligent chatbots that handle real-time data and offer contextual support Integrate multiple platforms and tools, including CRMs, Google Sheets, email systems, and social media APIs Consolidate and synchronize customer data across systems, reducing the need for manual data handling Prepare comprehensive documentation for workflows and enable smooth handover to non-technical stakeholders Required Experience Minimum 2 year of experience in a customer support, operations, or service-oriented role — ideally within a creative or service-based industry Core Competencies and Technical Skills Proficiency in no-code/low-code automation platforms such as: Zapier, Make (Integromat) OpenAI (GPT-4, LangChain) Bubble, Airtable, Notion API Dialogflow, Botpress, Rasa Strong analytical and systems thinking, with the ability to creatively connect tools and workflows A product-oriented mindset, capable of identifying automation opportunities and implementing end-to-end solutions with minimal oversight Preferred Qualifications Experience with WhatsApp Business API or Meta Graph API Familiarity with automation in publishing, e-commerce, or customer support environments Basic scripting knowledge in Python or JavaScript for handling edge cases Why Join Us If you're passionate about building intelligent workflows, thrive on problem-solving, and want to shape the future of publishing through automation, BookLeaf Publishing offers a dynamic and forward-thinking environment for your growth. Job Types: Full-time, Contractual / Temporary Contract length: 12 months Pay: ₹35,000.00 - ₹50,000.00 per month Benefits: Leave encashment Schedule: Day shift Monday to Friday Supplemental Pay: Overtime pay Application Question(s): What is your age ? Do you have your own Laptop? As we don't provide . Willing to commute to office as it's onsite Role? Work Location: In person
