ATS Support Engineer Technology Experts

Job Description

Avature/ATS Support Engineer (3 5 Years Experience) Location: Remote (India) Company: Hireflex247 India Pvt Ltd About Us: Hireflex247 India Pvt Ltd is a leading tech-enabled recruitment and staffing company that powers talent operations across the UK and Europe. We specialize in providing offshore talent solutions and building agile recruitment support teams for global enterprises. Role Overview: We re looking for a detail-oriented and technically sound ATS Support Engineer with strong hands-on experience configuring and maintaining Avature or similar Applicant Tracking Systems (ATS). The ideal candidate will also have exposure to end-to-end recruitment workflows , enabling them to align platform configurations with recruitment process needs. Key Responsibilities: Configure, manage, and support Avature ATS or other similar platforms to meet operational needs Act as the primary support liaison between recruitment teams and ATS platform Implement changes, workflows, and reporting dashboards based on recruitment cycle requirements Troubleshoot and resolve ATS-related issues in a timely manner Train recruitment teams on new features and system enhancements Collaborate with recruiters and hiring managers to optimize workflows and improve user experience Maintain documentation on configurations, updates, and system usage best practices Required Skills & Experience: 3 5 years of experience in ATS or Avature platform support, configuration, and administration Solid understanding of the end-to-end recruitment process (sourcing to onboarding) Experience in workflow creation, user permissions, candidate pipeline management, and automation Strong problem-solving and communication skills Ability to work independently and proactively in a remote environment Nice to Have: Prior exposure to integrations with HRIS or third-party tools Experience working with global recruitment teams Why Join Us? Work with an international team supporting high-growth clients Exposure to innovative recruitment tech platforms Flexible remote work setup Opportunity to grow into ATS implementation or consulting roles