Associate-Workflow Coordinator

2 - 7 years

1 - 5 Lacs

Posted:7 hours ago| Platform: Naukri logo

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Work Mode

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Job Type

Full Time

Job Description

  • Capture customer requirements for creative projects, allocate tasks to the team members based on their bandwidth and skillset, while negotiating deadlines and providing the cost estimates accordingly
  • Ensure resource estimates and actual assignments are recorded and regularly updated in the internal systems
  • Meet and exceed customer expectations, turnaround time and team efficiency
  • Maintain an appropriate level of work within the team to meet utilization targets and alert the managers of any
  • workload issues
  • Maintain billing records and time tracking and produce routine and custom reports, as necessary
  • Participate and contribute to the discussions on workflow planning, scheduling, delivery and overall cost-effectiveness
  • Stay up-to-date with firm-wide time tracking mechanism, and socialize/advocate the same to the teams/customers
  • Anticipate project risks, delays and any other roadblocks and proactively communicate to team managers for redressal
  • Act as the go-to person for volume management, project clarification, and handling customer expectations
  • Ensure timely and accurate delivery of internal and external dashboard reports including ad hoc reports based on the leadership requirements
  • Act as a primary point of contact for asset management and publishing in the portal

Skills and attributes for success

  • Organized, adaptable and detail-oriented
  • Knowledge of creative production process
  • Excellent communication (comprehension, verbal and written) and interpersonal skills with the ability to communicate and persuade
  • Ability to interact effectively and positively in a fast-paced environment
  • Strong negotiation skills and the ability to manage multiple priorities against tight deadlines
  • Experience in ensuring resource efficiency and stability of production

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Professional Services

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